InStream Group Reviews & Product Details

Due to my endless hours of work, INSTREAM allows us to effectively collect information from our most favorable clients from social media platforms such as Facebook and Twitter. It is easy to use and makes our work time worthwhile thanks to its positive results. The tools are nice and simple, which allows for extensive marketing and sales, because the increase in traffic has been considerable and I like its functionality. Review collected by and hosted on G2.com.

At first it was not easy to adapt since its platform is not very intuitive, but after practice you can have a better handling of it. There are no negative things in Instream. Review collected by and hosted on G2.com.

The GUI follows normal standards so it's user-friendly, getting started is quite much instant I really like how it incorporates and monitors conversations via email and shows lead / opportunities relevant social media posts etc. Review collected by and hosted on G2.com.

Its really hard to find dislike in this tool because they really cares for customers brought up this tool with nicely programming. Review collected by and hosted on G2.com.

The user interface is very good and the price is reasonable with one of the best help desk teams to solve all the issues. Review collected by and hosted on G2.com.

1) I wish it had charts or metrics which would be useful for small businesses. 2) The features offered are quite basic. 3) It would be great if they could offer more services other than risk and client management. Review collected by and hosted on G2.com.

I like this platform is its ability to learn to use any function you have, because its operation is not complicated, it is very basic to learn to use it without so many days of induction or training by the support team

Advertising and marketing is the basic functioning of this platform that is essential for the company and with instream we manage to create successful campaigns that have been of great benefit to improve more and more Review collected by and hosted on G2.com.

Users are limited in the free version, so I could not test the option of having several users at the same time in the same account to work and test how it worked and know if it was good or bad, it was the only thing that was missing to prove because the rest is very good to make a more stable and superior marketing

It would be good to activate all the functions as a paid plan to really know how is the operation from the beginning and have a better perspective of the entire platform Review collected by and hosted on G2.com.

I like it since it has been a very loyal platform since the first time it was implemented in the company since we have everything I need. It has also helped me to fully manage each communication process with each of our clients and thus hide a lot of work with an effective CRM system, to achieve great benefits both with customers and with our own work. Review collected by and hosted on G2.com.

What we can add is that we notice that this tool is very complete, since it has nothing negative that we dislike InStream its functions are inadmissible and the tools work very effectively, it has also been a sincere collaborator to save time and load in the work. I recommend you try. Communication is effective and the organization in the business and sales is certainly unprecedented. Review collected by and hosted on G2.com.

It is a CRM platform that allows you to manage contacts, automate sales and track tasks and the progress you have with each client to optimize marketing and increase sales.

With all the information collected from people, it generates business opportunities and serves to undertake better relationships with customers to improve business and have a broader knowledge of the tastes of each of the customers to offer business according to their needs. Review collected by and hosted on G2.com.

The support is deficient with respect to the prompt response that I hope to solve my doubts to what bothers me that a platform like Instream do not have a good team that support the support to solve important questions that allow me to continue with my processes without interruption. Review collected by and hosted on G2.com.

I have a better vision of everything that happens in the marketing area and its sales understanding better if they are satisfactory sales or where part of the area is failing to improve and achieve better sales with all the tools offered by the instream platform and also helps to improve communication with customers to have an improvement of internal relationships Review collected by and hosted on G2.com.

As all start at the beginning is difficult to understand and causes some genius bad functions that are tedious to learn to use, it takes patience and time to dedicate the first days of start until you know how is the active functioning of the platform to not muddy Review collected by and hosted on G2.com.

It allows me to gather all the important information of all the clients to have the data that stand out of the sales and of the potential clients through a grid view for more order of this information

Strengthens business relationships with old customers and customers that serves to form very productive ties that allow you to customize the specific needs of each client to maintain good contact with all customers without having preferences with some because all customers treat them equally Review collected by and hosted on G2.com.

The customer service seems very inefficient to me that they are not in the moments that are most needed in answering questions that are sent to them, I have had to send up to three times emails asking the same question because I have not had an answer in the first email I send what has made me disappointed this part of instream Review collected by and hosted on G2.com.

Easiness of use and fresh look. Also quick to set up and does the job well. Review collected by and hosted on G2.com.

Sweet so far. More and more functions are coming however it is a must CRM to check. Review collected by and hosted on G2.com.

Makes the relationship with customers easier because all procedures are managed correctly

InStream is a very easy to use platform and I can connect with social platforms to automatically gather all the most useful information of each client

It has a team of very modern tools that help improve sales and to be more and more satisfied with customers and wanting to buy again to make more predictable sales Review collected by and hosted on G2.com.

The support service provides a very basic support when a question is asked, they respond in a way that is not very consistent with what they ask because they make me review something that I tell them to check several times until after several help tickets they solve the problem Review collected by and hosted on G2.com.