Instant Prescreen is an online, real-time prescreening solution that enables credit grantors to instantly pre-approve customers for credit products at the point of contact. This service integrates seamlessly into various customer interaction channels, including websites, inbound and outbound calls, and in-person engagements at branches or retail locations. By incorporating the approval process into every consumer interaction, lenders can present firm credit offers when customers are most engaged and likely to respond positively.
Key Features and Functionality:
- Instant Preapproval: Utilizing Experian's decisioning platforms, such as PowerCurve® or Ascend Marketing®, lenders can input consumer information and receive immediate responses. If the prospect meets the predefined criteria, the system indicates approval, allowing for instant credit offers at the point of contact.
- Highly Configurable: Lenders can select from a variety of models and attributes, including Experian's predictive Premier Attributes™, to tailor credit decisions and product offerings to their specific requirements.
- Point-of-Contact Engagement: The preapproval process is executed within seconds during customer interactions, whether online, over the phone, or in person, ensuring a seamless experience.
Primary Value and User Benefits:
Instant Prescreen addresses the need for timely and relevant credit offers by enabling lenders to:
- Increase New Loan and Cross-Sell Opportunities: By providing real-time preapprovals, lenders can expand their customer base and enhance the number of products per customer.
- Enhance Offer Acceptance Rates: Presenting preapproved credit offers during active customer engagement leads to higher acceptance rates and a more efficient approval process.
- Reduce Operational Costs: The automated nature of Instant Prescreen lowers the cost per account booked and ensures that all qualified customers receive offers without additional manual intervention.
By integrating Instant Prescreen into their operations, lenders can effectively broaden and deepen consumer relationships, offering timely and personalized credit solutions that meet the evolving needs of their customers.