Innovorder Reviews & Product Details

Innovorder is the all-in-one digital ecosystem covering 100% of foodservice channels. Founded in 2014 in Paris, our platform unifies ordering, payment, kitchen production, delivery and business intelligence, fully synchronized in real time within a single back office. We power every operating model in the foodservice industry: Quick-service and fast-casual restaurants Bakery and snacking Table-service restaurants (with our dedicated waiter's order pad) Institutional catering (companies, healthcare, education, government) Foodcourts and dark kitchens Camping, leisure parks and hospitality venues Our ecosystem combines NF525 and LNE certified hardware and cloud-native software to cover the full restaurant journey: Touchscreen POS certified NF525 and LNE, with multi-channel payment, real-time menu detection and role-based access Self-ordering kiosks with automatic upsell, native kitchen integration and fully customizable branding Waiter's order pad for table service: real-time floor plan, kitchen courses, multiple servers per table, flexible bill splitting, works offline Online ordering, click & collect and QR code ordering (table or counter), white-labeled Kitchen Display System (KDS) and customer-facing display, synchronized across all channels Centralized back office with real-time sales, margins and multi-site reporting accessible from any device Loyalty program with electronic wallet, gift cards and personalized promotions Specialized tools for institutional catering: AI tray scan, contactless meal badges and connected fridges Powered by artificial intelligence, Innovorder helps restaurateurs pilot sales and margins in real time, increase average basket size through automatic suggestions, build customer loyalty and scale from 1 to 100+ locations without operational friction. Free and unlimited software updates are included with every plan. Native integrations with the leading tools in the foodservice stack: Payment: Stripe, Ingenico, Nepting, Paygreen, Apple Pay, Google Pay Delivery: Uber Eats, Deliveroo, Just Eat, Stuart, Deliverect Digital meal vouchers: Edenred, Swile, Pluxee, Up HR: Skello, Combo, Easilys Accounting and operations: Pennylane, Sage, Oracle, Mycawan by Netresto Plus an open API for custom integrations Dedicated human support, 7 days a week from 8am to 11pm, with an average response time under 2 minutes by phone, email and live chat. Every account benefits from a dedicated account manager for onboarding, team training and ongoing optimization. A physical showroom is available in Paris by appointment. Proven results across 3,000+ points of sale in France: +20% average revenue uplift, 1.3× purchase frequency, up to 25% productivity gains, and a 4.9/5 customer satisfaction rating across 700+ Google reviews. Backed by a €20M funding round closed in 2026 to accelerate product innovation and expansion.