Inline Manual Reviews & Product Details

Flexibility in placing and designing the tour. Ease of setting up tours and testing them out. Their kick-ass support staff who respond instantaneously. Review collected by and hosted on G2.com.

Analytics in Inline Manual can be improved. Review collected by and hosted on G2.com.

The detailed support portal and the good and fast support. Review collected by and hosted on G2.com.

When I ask for something that is not possible, they say they will discuss it, but so far I did not get a reaction back. Review collected by and hosted on G2.com.

Easy configuration and have the 3 or 4 features we always use. We also like the pay as you go concept.

Suspension mode when project is done and not yet live. Review collected by and hosted on G2.com.

Don’t have unlimited package pricing. It is good to have this. Also a more comprehensive partnership package to resell inline manual. Review collected by and hosted on G2.com.

By far the best part about inline manual is the ease of setting up tutorials. If you'd like to set up a quick walk through, in a few clicks you are done.

Inline Manual also offers extreme flexibly without overcomplicating the user interface - I've never not being able to set up a workflow, no matter how complex it is.

When we first set up Inline Manual, Marek the CEO worked hand in hand to help us get set up. I could see that he was really committed to the success of his product. Review collected by and hosted on G2.com.

I haven't come across anything I dislike about Inline Manual, however, we are not power users. We have a few tutorials that we edit infrequently. Review collected by and hosted on G2.com.

Incredibly fast support, relatively low learning curve, a variety of options for displaying documentation (e.g. walkthroughs, articles, etc) and transparent pricing. Review collected by and hosted on G2.com.

The admin interface of Inline Manual could be improved a bit, but this isn't really a huge deal for us as the end product - what we're presenting to clients - is what we care about. Review collected by and hosted on G2.com.

Walkthroughs and how they work. Triggers and revisions/releases Review collected by and hosted on G2.com.

Automization, Interacting with web controls and events Review collected by and hosted on G2.com.

The features offered by Inline Manual are truly equivalent to other very pricy and restraining tools. Inline Manual allows to customize well enough to create a tool that serves your own corporate needs. Review collected by and hosted on G2.com.

At the very beginning, the solution is not as intuitive as one would think from attending product demos. There are many "tips and tricks" on how to set up things correctly that I wish would have been called out for the content creator right there when exploring at the beginning. Utilizing Inline Manual's own capabilities to guide users would be recommended to alert the user on the best way to complete a task, or guide them through the settings. A self-paced overview of each component would have been very helpful but thankfully the support team was always there to provide the step by step overview for me. Review collected by and hosted on G2.com.

Inline manual is helpful for gathering required data & you can implement through those data in your day to day activities Review collected by and hosted on G2.com.

Product specifications are not matching correctly Review collected by and hosted on G2.com.

We've been recently trying many solutions to build in-app walkthroughs to onboard new users, guide clients inside our application and make sure their adoption curve goes faster. After extensive testing, Inline Manual is definitely the best fit for us: - it provides all the features we need with a good quality/price ratio. - the app is well designed and offers deep capabilities - roadmap is relevant and releases are frequent and head to the right direction - their team is very responsive for any questions (support, sales, etc.) Review collected by and hosted on G2.com.

Such an app requires a bit of dedication and effort to be set up as they are embedded in your own platform. You need to understand how it works (and also how your own app behaves) The Editor widget uses a good amount of resources Review collected by and hosted on G2.com.

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind. Review collected by and hosted on G2.com.

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine. Review collected by and hosted on G2.com.