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Compare Inline Manual and Whatfix 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Enterprise (44.6% of reviews)
Entry-Level Pricing
Upon request
No pricing available
Inline Manual
Star Rating
(23)4.6 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Upon request
Browse all 2 pricing plansWhatfix
Star Rating
(514)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Inline Manual. Users appreciate its intuitive platform and the ease of use, with one reviewer noting, "Whatfix is extremely easy to use, and the experience is further improved by the excellent support provided during onboarding."
- According to verified reviews, Whatfix has a robust presence in the enterprise market, making it a preferred choice for larger organizations. In contrast, Inline Manual is more popular among small businesses, which may limit its scalability for users looking for enterprise-level solutions.
- Users say that Whatfix provides a comprehensive and customizable Digital Adoption Platform, allowing for tailored solutions that meet specific product needs. One user highlighted, "The Digital Adoption Platform is powerful and highly customizable," showcasing its flexibility in various environments.
- Reviewers mention that both platforms offer solid support, but Whatfix stands out with its high-quality assistance during onboarding and ongoing usage. Users have noted the "excellent support provided during onboarding" as a key factor in their positive experiences.
- G2 reviewers highlight the importance of recent feedback, with Whatfix receiving a substantial number of reviews in the last 90 days, indicating active user engagement and satisfaction. Inline Manual, on the other hand, has not received any recent reviews, which may raise concerns about its current user experience and support.
- Users report that while Inline Manual offers affordable pricing and good functionality, it may not match the depth of features and user experience that Whatfix provides. One reviewer noted, "Affordable pricing for deep functionality," but this may come at the cost of advanced capabilities that larger organizations might require.
Pricing
Entry-Level Pricing
Whatfix
No pricing availableFree Trial
Inline Manual
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.0
16
8.8
349
Ease of Use
8.2
16
8.6
416
Ease of Setup
8.3
14
8.3
365
Ease of Admin
8.3
14
8.5
283
Quality of Support
9.7
18
9.7
349
Has the product been a good partner in doing business?
9.5
14
9.5
282
Product Direction (% positive)
8.6
17
9.8
333
Features by Category
User Analysis
Not enough data
8.0
158
Not enough data
8.1
174
User Support
Not enough data
8.2
166
Not enough data
8.0
143
Not enough data
8.0
144
Walkthrough Type
8.9
6
8.5
167
9.2
6
8.9
192
Platform Basics - Digital Adoption Platform
Not enough data
8.3
41
Not enough data
8.8
46
Analytics - Digital Adoption Platform
Not enough data
8.3
43
Functions - Digital Adoption Platform
Not enough data
8.4
44
Not enough data
8.7
52
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
8.8
10
8.9
149
8.9
9
8.8
143
Feature Not Available
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Inline Manual and Whatfix are categorized as Digital Adoption Platform and Customer Self-Service
Reviews
Reviewers' Company Size
Inline Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.9%
Marketing and Advertising
9.1%
Financial Services
9.1%
Real Estate
4.5%
Investment Management
4.5%
Other
31.8%
Computer Software
15.8%
Information Technology and Services
14.0%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.3%
Discussions
Inline Manual has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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