---
title: Infotools Reviews
meta_title: 'Infotools Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Infotools works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 3
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Infotools Reviews
**Vendor:** Infotools  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 3
## About Infotools
Our powerful cloud-based software platform, Harmoni, is purpose-built for market research data. Harmoni is a true' data-to-decision-making' solution from data processing to analysis, reporting, visualization, dashboards, distribution, and data alerts. With three decades of experience partnering with corporate insights teams, we have data experts who can help you with insights discovery, analysis, visualization and reporting.




## Infotools Reviews
  ### 1. Ability to setup organized reporting with advanced analysis capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ankit A. | Technical Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Infotools?**

We had used Infotools for a global N-country dashboard portal - client feedback about this easy-to-use interface was very good and it provided the analysis of the data in an excellent format.

**What do you dislike about Infotools?**

One needs to learn a bit of experience to set up and determine the structure that one wants to have. In addition, it has yet to release some advanced functionality.

**What problems is Infotools solving and how is that benefiting you?**

We had used Infotools for a global N-country dashboard portal - client feedback about this easy-to-use interface was very good and it provided the analysis of the data in an excellent format.

  ### 2. Great experience behind this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jehu M. | Customer Service Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2022

**What do you like best about Infotools?**

A vast experience, as well as how this software includes different data sources.

**What do you dislike about Infotools?**

Greater diffusion of their tutorials on video platforms, also have greater diffusion and more collaboration on the part of the users creating these.

**What problems is Infotools solving and how is that benefiting you?**

The way in which it includes the processing of data, making its analysis much easier

  ### 3. Nice cloud based platform  for analysis of market research data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keith B. | Principal Product Manager Customer Analytics and Insights, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about Infotools?**

data exploration and analysis tools include drag and drop table creation, great for both adv and new users to explore and look at data

**What do you dislike about Infotools?**

pricing, and Some limitations in what types of charts we can display

**Recommendations to others considering Infotools:**

Once installed, the platform is great. It's intuitive and works on a number of levels from senior management 1-pager down to analyst. Invest in training from vendors or companies to get started

**What problems is Infotools solving and how is that benefiting you?**

self service, able to run analysis quickly to support agile business needs and other requests from stakeholders


## Infotools Discussions
  - [What is Infotools used for?](https://www.g2.com/discussions/what-is-infotools-used-for)

- [View Infotools pricing details and edition comparison](https://www.g2.com/products/infotools/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+16%3A58%3A31+-0500&secure%5Bsession_id%5D=7db2d6ac-6fa8-43d5-a4d3-03dad4065e6f&secure%5Btoken%5D=f18f97389d18cbdc01f0a78a37a46a2b837d242e3ffc728405b5665ff1d2e5b5&format=llm_user)

## Infotools Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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