# Infor HMS Reviews **Vendor:** Infor **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About Infor HMS Infor Hospitality Management Solution (HMS) is a powerful, integrated hospitality technology platform that serves as a robust PMS solution to manage bookings, housekeeping, and guest services. Additionally, Infor HMS is defined by its vital connections to RMS, POS, and other systems to help hoteliers provide a seamless and unified experience for guests, whether in their rooms, taking advantage of hotel amenities, and even before they arrive via mobile. Infor HMS is an advanced solution that connects all operational systems together to help hotel brands manage individual properties more efficiently and also view their properties from an above location vantage point. Connecting with vital operational systems and employing mobile-friendly functionality for check-ins/outs, guest services, and housekeeping, Infor HMS is a scalable, secure, and stable platform that serves present needs and helps organizations be ready for future ones. ## Infor HMS Reviews ### 1. Easy software for hotels and user **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandru Z. | Duty Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Infor HMS?** Infor HMS is a robust hotel management solution offering streamlined operations, guest management, and real-time analytics. It’s user-friendly and scalable, ideal for enhancing efficiency and guest satisfaction. **What do you dislike about Infor HMS?** Infor HMS can feel complex for new users, with a steep learning curve and occasional system lags. **What problems is Infor HMS solving and how is that benefiting you?** Infor HMS streamlines hotel operations, integrates guest data, and automates tasks, improving efficiency, enhancing guest experiences, and boosting profitability. ### 2. Hotel management software review **Rating:** 4.0/5.0 stars **Reviewed by:** Mallikarjun M. | Lead Performance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Infor HMS?** HMS website looks good and simple to use **What do you dislike about Infor HMS?** Hotel management software functionality needs to be improved **What problems is Infor HMS solving and how is that benefiting you?** User friendly website and it helps storing and managing day to day interactions. ### 3. HMS **Rating:** 5.0/5.0 stars **Reviewed by:** carly f. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Infor HMS?** Great website. Great lay out. East to access and very user friendly. Highly recommend this website to anyone who needs to book reservations. **What do you dislike about Infor HMS?** Wish rooms were not place on hold after going back to edit details on a reservation **Recommendations to others considering Infor HMS:** Great website - easy to use and very user friendly. **What problems is Infor HMS solving and how is that benefiting you?** N.A ### 4. Infor CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Infor HMS?** The ability to integrate with e-mail and store every emails I send and receive is great. **What do you dislike about Infor HMS?** no dislikes at the moment, everything is going fine with icrm from my standpoint **What problems is Infor HMS solving and how is that benefiting you?** storing and managing day to day interactions. ## Infor HMS Discussions - [What is Infor HMS used for?](https://www.g2.com/discussions/what-is-infor-hms-used-for) - [View Infor HMS pricing details and edition comparison](https://www.g2.com/products/infor-hms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A34%3A31+-0500&secure%5Bsession_id%5D=5d535af3-28f1-48d6-bf96-8e6a2bf5c7d0&secure%5Btoken%5D=4b1a6acae7a37d763e68e87df59a9dcf67c65e3d59f3321f31eee1e3370d1a37&format=llm_user) ## Infor HMS Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Staff Management** - Housekeeping - Shift Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Infor HMS Alternatives - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (62 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)