# Infoplus WMS Reviews **Vendor:** Infoplus Commerce **Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 20 ## About Infoplus WMS InfoPlus WMS is a web-based warehouse management software solution for 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping. Key features include the ability to manage unique workflows for different business types under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with 'print on demand' capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales. Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse. Software experts help each warehouse establish a custom workflow with industry knowledge to ensure the WMS drives the warehouse operation suited to you and your customers. ## Infoplus WMS Pros & Cons **What users like:** - Users value the **real-time visibility** in Infoplus WMS, enhancing inventory management and order tracking efficiency. (2 reviews) - Users value the **real-time tracking** features of Infoplus WMS, enhancing their inventory management and shipping processes. (2 reviews) - Users value the **real-time inventory management** and order tracking features of Infoplus WMS for efficient operations. (1 reviews) - Users value the **real-time tracking** of Infoplus WMS, enhancing their inventory management efficiency and visibility. (1 reviews) - Users appreciate the **response time** of Infoplus WMS, enjoying quick access to inventory tracking and real-time visibility. (1 reviews) - Shipping Efficiency (1 reviews) **What users dislike:** - Users report **limited features** in Infoplus WMS, particularly regarding slow response times and mobile functionality. (1 reviews) - Users find the **limited scalability** of Infoplus WMS insufficient for their growing business needs. (1 reviews) - Users experience **slow response times** and find **limited mobile functionality** with Infoplus WMS, impacting their efficiency. (1 reviews) - Users experience **slow performance** with Infoplus WMS, leading to frustration with response times and mobile functionality. (1 reviews) ## Infoplus WMS Reviews ### 1. Infoplus Warehouse Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Ajeshni S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Infoplus WMS?** Infoplus is a user friendly system. Easy to setup and update data using simple upload spreadsheets. It has all features one can need even if it is the first WMS System being implemented in an organisation. Support Team are well versed and able to assist on tickets logged ontime. This system eases and provides efficiency in all warehouse processes from receiving, putaway, bin management, picking and shipping. Order creations, fulfilment, customer creations are as simple as uploading spreadsheets. Stocktake and cycle counts are also part of the tool with easy methods to complete. Any individual can easily use this tool in everyday warehouse processes. Dashboards can be created as desired with simple formulas like pivots and provides insights to processes, users and other reports needed to measure efficiency. This platform provides integration to some of the most frequently used ERP systems internationally. I would be happy to recommend this tool to anyone looking for simple, fast WMS system! **What do you dislike about Infoplus WMS?** I would like Infoplus to have features to be able to do Bin Adjustments to a new bin without having to do a receiving function. **What problems is Infoplus WMS solving and how is that benefiting you?** Infoplus has benefitted by providing efficency in warehouse processes. This has increased productivity as time taken to complete a task has decreased significantly. **Official Response from Joel Wilson:** > Hello Ajeshni - Thank you for your comprehensive and positive feedback on Infoplus. We are happy to hear that you find our system user-friendly, easy to set up, and equipped with all the necessary features, even for organizations implementing their first WMS system. It's great to know that you appreciate the efficiency Infoplus brings to various warehouse processes, from receiving to shipping, and that the support team has been responsive and helpful in addressing your concerns. We understand your suggestion regarding bin adjustments, and we appreciate your input. Our team is continuously working on enhancements, and your feedback helps us prioritize and improve the platform to better meet your needs. There is a workflow for what you are needing and it is completed with the "Inventory Relocation" process on the Infoplus mobile app. We're thrilled that Infoplus has significantly increased productivity for your warehouse operations. If you have any further insights or suggestions, please feel free to reach out. We value your business and are committed to providing a solution that exceeds your expectations. Thank you for recommending Infoplus. ### 2. Infoplus is our chosen Warehouse Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Linda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Infoplus WMS?** As a 3PL, I find the scalability of Infoplus to be excellent. We can use it for our smallest client and our largest. The integration to Shopify and other channels is superb, but we have the option to upload orders or manually enter as needed. The platform itself is extremely stable. We experience no downtime due to lagging. The ASN and receiving functions are easy to use and accurate. Reporting functions are robust, they are easy to manage and save. Overall, once you get to know it, the system is very easy to use and produces accurate results for our wide range of clients. **What do you dislike about Infoplus WMS?** I personally find the trigger function a little difficult to use for the layperson. Often I have to reach out to Pro Services for a simple update or customer request. I also feel that an online training component for new users should be added. While the knowledge desk is very responsive and helpful, it's a lot to train new employees (and customers, if they are using a portal). There is a lot to cover and sometimes you simply don't know the option exists because the knowledge base is so expansive. I would love to see an easier 3PL billing process. Customizable so we can input contract rates for specific LOB's and click a few favourite reports to produce a billing sheet that ties in shipping, raw materials, order lines, number of line items etc. **What problems is Infoplus WMS solving and how is that benefiting you?** We chose Infoplus as we need an easy way to connect to our clients various e-commerce sites to transmit orders and upload shipping information. Infoplus works perfectly for this purpose and has allowed us to pursue larger ecomm accounts. **Official Response from Joel Wilson:** > Hi Linda - Thank you for sharing your positive experiences with Infoplus WMS. We're happy to hear about the scalability, stability, and ease of use you've found with Infoplus! Your feedback regarding the trigger function noted, and we're committed to improving these aspects for a smoother user experience. We're also grateful for your suggestion to enhance the 3PL billing process, and we'll explore ways to make it more customizable and efficient. You might be happy to hear that we do offer an online training component for new users and your customers. If you ever want to utilize that resource, you can reach out to the support team and they can help facilitate a call with an Infoplus expert to discuss options. Your partnership means a lot to us, and we're dedicated to addressing your concerns and continually enhancing our services. If you have further suggestions or specific areas for improvement, please don't hesitate to reach out to our support team. Thank you for choosing Infoplus as your Warehouse Management System! ### 3. Review on Infoplus WMS **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Infoplus WMS?** It helps in real-time inventory management and also order tracking and shipping **What do you dislike about Infoplus WMS?** slow response times and limited mobile functionality. **What problems is Infoplus WMS solving and how is that benefiting you?** it helps in stream-line complex workflows in order shipment for selecting most effective carriers. ### 4. LuisMtz Warehouse Management System Review **Rating:** 4.0/5.0 stars **Reviewed by:** Luis Antonio M. | Especialista en ventas, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2024 **What do you like best about Infoplus WMS?** Inventory tracking; real-time visibility. **What do you dislike about Infoplus WMS?** Scalability; it needs to be more adaptable to a growing business. **What problems is Infoplus WMS solving and how is that benefiting you?** Order management ### 5. Infoplus is a great tool for every day usage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Infoplus WMS?** I like that it quickly and easily allows us to find where our inventory is and process it whitout having to hunt for items. It is clean and simple in its layout and support is always willing to help us when we run into problems or concerns. The setup was a little difficult initially but that was because we came from an inventory system of excel spreadsheets. If we had used an actual system before, then it would have been a much easier transition. Set up of new connections and shopping carts is simple and does not require a lot of information or effort to create. We are constantly bringing on new customers and this allows us to quickly integrate them into our system. One of the features I love most is the mass distribution that allows us to run multiple, identical orders all at once which saves us time and effort in processing orders. We use this consantly when we are impacted with large quantities of orders that are the same. We use Infoplus all day, every day for everything from product creation to fulfillment and shipping to billing reports and codes for when we do our monthly reporting and billing. **What do you dislike about Infoplus WMS?** Not all feautes are updated to the new mobile apps interface which requires you to occasionally switch between the interfaces. Location relocation pick work is the main use case for our company that have to use the older features for work. **What problems is Infoplus WMS solving and how is that benefiting you?** It is allowing us to quickly identify where product is in the warehouse and process, pick and ship effenciantly. **Official Response from Joel Wilson:** > Hello - Thank you for your positive review of Infoplus WMS. We're happy to hear about your efficient inventory management and the support you've received. We value your input on the setup process and understand the interface concerns with the mobile app. Our team is actively working on updates to enhance this experience to move any processes that are in the classic app to the modern app. We appreciate your loyalty and are committed to continuously improving Infoplus to better meet your needs. Thank you for choosing Infoplus as your WMS solution! ### 6. InfoPlus is a fantastic way to track and manage day to day order and inventory flow. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Infoplus WMS?** InfoPlus is like a giant spreadsheet that can be maniuplated in thousands of ways to provide specific reports, tables and exports that are useful for every area of warehouse management. I love being able to personalize my tables to show the information I need to use. **What do you dislike about Infoplus WMS?** The learning curve to understanding how to use InfoPlus is great. But once I learned my way around the opportunities seem almost endless. Some of the operations are a little clunky, like unprocessing an order when it has already been sent to the external shipping system takes very many steps, and the hold codes are not super intuitive. **What problems is Infoplus WMS solving and how is that benefiting you?** Inventory Tracking was a huge issue for us before we switched to InfoPlus. Switching to InfoPlus and implementing some procedure changes has made an incredible difference in our inventory control. Ease of access for our clients has been much better. Ability to create and export specific reports has been a huge benefit. **Official Response from Joel Wilson:** > Hello - Thank you for sharing your positive experience with Infoplus! We're happy to hear that our platform has become a valuable tool for tracking and managing day-to-day order and inventory flow in your warehouse. Your appreciation for the flexibility in manipulating data and personalizing tables aligns with our goal of providing a versatile and customizable solution. We understand the learning curve can be challenging, and we appreciate your perseverance. Your feedback on certain operations being a bit clunky is noted, and we're committed to refining these aspects for a smoother user experience. It's good to hear that Infoplus has effectively addressed your inventory tracking challenges, leading to significant improvements in control. We're also pleased that the ease of access for your clients has improved and that the ability to create and export specific reports has been a substantial benefit. If you have any specific suggestions or further insights on how we can enhance your experience, please feel free to share them with our support team. We value your partnership and are dedicated to continually improving our services. Thank you for choosing Infoplus as your WMS solution! ### 7. IP Review **Rating:** 4.0/5.0 stars **Reviewed by:** Sam C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Infoplus WMS?** It has a very user friendly interface. Things are easy to look at and understand. Each table / screen has a similiar function, so you're not going from page to page, trying to understand how it works. I like that you can easily pull reports to analyze data or bulk upload data using spreadsheets as well. **What do you dislike about Infoplus WMS?** I dislike that there are features that don't work, such as the bulk delete line items, or bulk add line items. There are options to use them, but they don't work. Same with the 'watch' feature. They would be nice to have, but they don't work. **What problems is Infoplus WMS solving and how is that benefiting you?** Inventory Management, order management, shipping, etc. **Official Response from Joel Wilson:** > Hi Sam - thank you for your positive feedback regarding Infoplus' user-friendly interface and efficient data analysis capabilities. We apologize for the inconvenience you've experienced with features like bulk delete/add line items and the 'watch' feature. Our team is actively working to address these issues to improve your overall experience. If you have further details or questions, please feel free to contact our support team. We appreciate your loyalty and are committed to continuously improving Infoplus to better meet your needs. Thank you for choosing Infoplus as your WMS solution! ### 8. Who Needs ChatGPT when you have InfoPlus Chat Support?! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Infoplus WMS?** The intuitive nature of the system. The logic of the system makes it easy to work through issues or problems. **What do you dislike about Infoplus WMS?** I describe it to clients as a 10 story highrise that we are in the second floor of. It seems like there is a lot of potential capablities that arent built out that clients question about. **What problems is Infoplus WMS solving and how is that benefiting you?** They are solving all of the problems all of the time. We have a lot we question or need to build out and they do a great job. **Official Response from Joel Wilson:** > Hello Ben - Thank you for sharing your thoughts on Infoplus. We're happy to hear that you appreciate the system's intuitive nature and logical structure, making issue resolution a smooth process. We understand your analogy of the system as a 10-story highrise, and we appreciate your perspective on potential capabilities. We're actively working on expanding features to meet your expectations and address client inquiries comprehensively. It's fantastic to hear that Infoplus is consistently solving all your problems. We're committed to providing robust solutions and appreciate your trust in our ability to address your needs effectively. If you have specific features or capabilities in mind that you'd like to see built out, please share them with us. Your feedback is instrumental in shaping the future developments of Infoplus. Thank you for choosing Infoplus, and we look forward to continuing to support your business. ### 9. Very Helpful and Knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie C. | Assistant Shipping Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Infoplus WMS?** Myself and my team members can learn to use any portion of Infoplus WMS but the quick service times when inquiries are made. This comes in handy as we are still a small company and do not have an in house tech support department. **What do you dislike about Infoplus WMS?** Need an easier way to pull metrics, especially in relation to labor. **What problems is Infoplus WMS solving and how is that benefiting you?** Infoplus is used as our only WMS service. This enables us to use less manual fulfillment and allows us to automate as many processes as possible. **Official Response from Joel Wilson:** > Hello Valerie - Thank you for sharing your positive experiences with Infoplus. We're happy to hear that both you and your team find it easy to learn and navigate, with particular appreciation for the quick service times in addressing inquiries—a crucial advantage for a small company without an in-house tech support department. We've noted your feedback about the need for an easier way to pull metrics, especially related to labor. We're actively exploring enhancements in this area to provide you with a more seamless experience when extracting valuable insights. It's great to know that Infoplus serves as your sole WMS solution, enabling your team to reduce manual fulfillment and automate various processes. We're committed to supporting your business by continually improving our platform to meet your evolving needs. If you have any specific metrics or features in mind that would enhance your experience, please share them with us. Your feedback is instrumental in shaping the future developments of Infoplus. Thank you for choosing Infoplus, and we look forward to contributing to the success of your operations. ### 10. Love what it can offer for my clients **Rating:** 4.0/5.0 stars **Reviewed by:** Molly H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Infoplus WMS?** I love that my clients can login to see their inventory and orders. It has made my job so much easier. **What do you dislike about Infoplus WMS?** The shipping platform. I wish it was more user friendly and my company wouldn't need to use a third party shipping app. **What problems is Infoplus WMS solving and how is that benefiting you?** Inventory management, customer visibility. Thanks to infoplus we have a better handle on our inventory and our clients are able to see their inventory live as well. **Official Response from Joel Wilson:** > Hi Molly - Thank you for sharing your positive experience with Infoplus. We're happy to hear that the platform has made your job easier by allowing clients to log in and view their inventory and orders. Your feedback on the shipping platform is noted, and we appreciate your honesty. We understand the importance of user-friendly features, and we're actively working to improve our shipping capabilities. It's good to know that Infoplus is effectively addressing your inventory management needs and providing enhanced visibility for your clients. We're committed to continuously improving our services to better meet the evolving needs of your business. If you have any specific suggestions or further insights, please feel free to share them with our support team. We value your partnership and are dedicated to ensuring your continued satisfaction with Infoplus. Thank you for choosing us as your WMS solution! ### 11. WMS helps a lot warehousing operation **Rating:** 5.0/5.0 stars **Reviewed by:** CESAR JR J. | Spare Parts Inventory Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Infoplus WMS?** Identify the movement of the SKU like a ABC analysis. **What do you dislike about Infoplus WMS?** Nothing I dislike about the WMS, I think the network connection would be the problem if its slow. **What problems is Infoplus WMS solving and how is that benefiting you?** Checking the variances. ### 12. Infoplus Warehouse Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ravinder S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Infoplus WMS?** User-friendly interface, Automation capabilities, Easy to Implement, Support from Infoplus team through out the process. Increase efficiency, reliable **What do you dislike about Infoplus WMS?** There could some more ehnacement in the customization part. **What problems is Infoplus WMS solving and how is that benefiting you?** Inventory Management and Order Processing. Reporting and Analytics allows us to gain insights into operations **Official Response from Joel Wilson:** > Hi Ravinder - Thank you for sharing your positive experiences with Infoplus! We're delighted to hear that the user-friendly interface, automation capabilities, and support from our team have contributed to increased efficiency and reliability in your operations. Your feedback on the customization aspect is valuable, and we appreciate your input. We are actively working on enhancements in this area to provide a more tailored experience for our users. It's good to know that Infoplus is effectively addressing your inventory management and order processing needs. We're also pleased that our reporting and analytics features are helping you gain valuable insights into your operations. If you have any specific customization ideas or further insights, please feel free to share them with our support team. We value your partnership and are committed to continually improving our services to meet the evolving needs of your business. Thank you for choosing Infoplus as your WMS solution! ### 13. Have been running a warehouse that operates using the software for a few years. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Infoplus WMS?** It looks really clean and a lot of the features are pretty straight forward to use. The scripts and open api have also been very helpful. **What do you dislike about Infoplus WMS?** The UI isnt always the nicest to work with from a customization standpoint. **What problems is Infoplus WMS solving and how is that benefiting you?** Standard WMS benefits for most cases. Things like inventory management, order processing and shipping, and work trails to name just a few. Beyond that, the ability to also utilize it for kitting purposes is an extra benefit we needed. **Official Response from Joel Wilson:** > Hello - Thank you for sharing your experience with Infoplus WMS. We're happy to hear that you've found the platform clean, with straightforward features, and that the scripts and open API have been beneficial to your warehouse operations. Your feedback on the UI customization is valuable, and we appreciate your honesty. We understand the importance of a user-friendly interface, and we're actively working on improvements to enhance the customization experience for our users. It's great to know that Infoplus is effectively addressing your standard warehouse management needs, including inventory management, order processing, shipping, and work trails. We're also glad to hear that the platform provides additional value for kitting purposes, meeting your specific requirements. We appreciate your partnership and feedback. If you have any further suggestions or specific aspects you'd like to see improved, please feel free to reach out to our support team. Thank you for choosing Infoplus as your WMS solution! ### 14. Good tools and robust WMS, but ping rate deduction and latency is an issue. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Infoplus WMS?** I like the audit and item activity log functions, its easy to trace most inventory issues on infoplus **What do you dislike about Infoplus WMS?** Slightly buggy and again with the Latency. Updates in infoplus take a while to update on other sites that they are connected to through API. **What problems is Infoplus WMS solving and how is that benefiting you?** I would say infoplus does not solve any problems on its own but does help with finding the culprit for certain inventory issues. Although contradictingly, infoplus does cause some inventory problems for us whenever an order is unfulfilled, or inventory is re-allocated when the corresponding brand's inventory has other orders currently in fulfillment. **Official Response from Joel Wilson:** > Hello - Thank you for sharing your thoughts on Infoplus. We're glad you find the audit and item activity log functions helpful for tracing inventory issues. We hear your concerns about system bugs and latency. Rest assured, we're actively working on improving these aspects to ensure real-time updates and a smoother experience. Your feedback on inventory challenges is valuable, and we're committed to addressing issues related to unfulfilled orders and inventory reallocation. Please reach out to our support team as we feel like there may be some areas where we can suggest process improvements that will keep from having inventory problems when unfulfilling an order. We appreciate your partnership and are dedicated to enhancing Infoplus to meet your expectations. If you have further suggestions, please share them with us. Thank you for choosing Infoplus as your WMS. ### 15. Decent system but could be faster **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Infoplus WMS?** Smart filters is a great way to sort and narrow the data you want to see on a reg basis. Navigation in the WMS is good and easy to learn **What do you dislike about Infoplus WMS?** System is slow and sluggish. Mass updating or loading data takes a long time and unless you have I.T. staff who knows Java Script and can do some custom programing. Product allocating to locations rather than pallets make it difficult to move product that has outstanding allocated picks. **What problems is Infoplus WMS solving and how is that benefiting you?** Batching orders together in ways than allow easier and more efficient allocation of resources. **Official Response from Joel Wilson:** > Hello - Thank you for sharing your thoughts on Infoplus. We're happy to hear that you appreciate the smart filters for sorting and narrowing data, as well as find the navigation intuitive and easy to learn. We understand your concerns regarding system speed and performance during mass updating or data loading. Our team is actively working on optimizing these processes to enhance the overall speed and responsiveness of the system. Additionally, we appreciate your feedback about product allocation, and we're exploring ways to improve the efficiency of moving products with outstanding allocated picks. Also, we now have a Pro Services team that create custom workflows that are enabled by JavaScript. It's great to know that Infoplus WMS is assisting you in batching orders efficiently, allowing for better resource allocation. We value your business and are committed to addressing your concerns to provide an even more streamlined experience. If you have any further suggestions or specific details about your experience, please feel free to reach out to our support team. We appreciate your feedback as it helps us improve our platform. Thank you for choosing Infoplus WMS. ### 16. Consistent Software by people who care about your business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Infoplus WMS?** It is a software the is constantly upgrading- and it is run by people who listen to what your business needs. It was simple to integrate and immediately upgraed our ablility to perform both in shipping deliverables and invetnory deliverables. The customer support is very responsive. **What do you dislike about Infoplus WMS?** There are limitations as to how automated you can make your workflow. **What problems is Infoplus WMS solving and how is that benefiting you?** We had inventory discrepencies - as well as a disconnect from our entire workflow. Infoplus solved our inventory accuracy, and connected it direclty to the TMS services we need for our Ecommerce clients. **Official Response from Joel Wilson:** > Hello - Thank you for your positive review! We're happy that Infoplus has consistently upgraded your shipping and inventory capabilities, been able to solve inventory discrepancies, and is able to connected seamlessly to TMS services for your eCommerce clients. Your feedback on our responsive customer support is appreciated! We're actively working on enhancing workflow automation, understanding its importance to your operations. We value your business and look forward to continuing to meet your evolving needs. If you have further suggestions, feel free to reach out to our support team. Thank you for choosing Infoplus as your WMS solution! ### 17. Flow of Warehouse process is good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Infoplus WMS?** All warehouse system is handled within a single application **What do you dislike about Infoplus WMS?** Number of features available, customer support **What problems is Infoplus WMS solving and how is that benefiting you?** It is solving all warehouse based operations that were done manually previously. **Official Response from Joel Wilson:** > Hello - Thank you for taking the time to provide feedback on your experience with Infoplus. We're happy to hear that you appreciate the convenience of having all warehouse operations handled within a single application. We understand your concerns regarding the number of features and customer support. We are actively working to enhance our feature set, and we appreciate your input in helping us prioritize improvements. Additionally, we take customer support seriously, and we apologize if you've encountered any challenges. We are committed to addressing any issues promptly to ensure a better support experience for you. It's rewarding to know that Infoplus is effectively addressing the manual warehouse operations you previously had, bringing about operational efficiencies. We value your business and are dedicated to continually improving our platform to better meet your needs. If you have specific feedback or further details you'd like to share, please feel free to reach out to our support team. Your insights are crucial to our ongoing efforts to enhance the Infoplus experience. Thank you for choosing Infoplus. ### 18. Extreme satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2024 **What do you like best about Infoplus WMS?** Suport is fast, Software is working as indeed **What do you dislike about Infoplus WMS?** Nothing until now, the support is fast and always replies on time. **What problems is Infoplus WMS solving and how is that benefiting you?** Warehouse ### 19. InfoPlus is the leading Warehouse Management System! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Infoplus WMS?** I love how user-friendly InfoPlus is, plus the shortcut key that brings up the quick menu. **What do you dislike about Infoplus WMS?** There's not much I dislike about InfoPlus, I would like to see an additional filter to search for orders with attached files/labels. **What problems is Infoplus WMS solving and how is that benefiting you?** InfoPlus facilitas la gestión de pedidos, realizar ediciones y recibir ASNs de manera rápida y sencilla. ### 20. Surprisingly powerful, flexible, and affordable warehouse management & order management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor O. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Infoplus WMS?** It's a surprisingly powerful warehouse management platform offered at a very competitive price. We use it for standard warehouse functions (managing inventory, locations, etc) and outbound order functions (picking & packing, order assembly & kitting, and order shipping). Tried a bunch of other platforms before this - it's the only one that is reliable and flexible enough to meet our needs. It has replaced 3 other systems that we used to have to manage seperatley. It took only a couple weeks to fully setup the warheouse, and only about an hour to properly integrate it into our ecommerce platform. In partnership with our 3rd-party warehouse, it has allowed to us be highly automated. It quite literally runs our warehouse, and it seamlessly integrates with our ecommere platform so customers can place and order and it will show up at their door without any additional commands/input. Bottom line - Infoplus is powerful, easy to integrate, and surprisingly affordable. We wouldn't be able to manage our warehouse or ship orders without this system. **What do you dislike about Infoplus WMS?** Honestly, nothing. Maybe one thing: about a year ago we didn't like how the system was priotizing & processing orders coming off of back-order, but we reached out to Infoplus support team and within an hour they instructed us on how to change the the settings to do what we wanted (like I said, powerful & super flexible system). Regardless, the support level and speed was awesome - they know they are business critical for most customers, so they take the support aspect really seriously and they seem like experts in warehouse management best-practices. **What problems is Infoplus WMS solving and how is that benefiting you?** Infoplus is business critical. We use it to manage our warehouse, inventory, packing/kitting/assembly, and outbound shipments. It connects our ecommerce platform (i.e. online store) with our warehouse. (We also have retail partners connected thru Infoplus's built-in EDI tool). Customers places an order. Infoplus captures the order, automatically creates picking instructions for the warehouse staff, provides instructions to the packaging & kit-assembly team, and then manages the outbound shipment for pickup by Fedex/USPS/UPS. It does this seamlessly and reliably. And its really powerful & flexible, so anytime we have a new/weird edge-case, the system has the functionality built in to handle it. Also, super important, it has all these summary & detailed reports that allow everyone in the company (from ops to support staff) to easily see information, ranging from simple things like inventory levels to more specific things, like the status of a particular order in the system. It's eliminated literally thousands of time-sucking emails from our COO asking about replenishment rates, or our customer service people having to ask the warehouse if an order has been assembled yet/when it's going to ship. This is underated, but huge. It democratizes the information for our organization. ## Infoplus WMS Discussions - [Getting Started](https://www.g2.com/discussions/getting-started-0c5ee17e-d838-4515-9233-e76dfef04ee5) - 1 comment, 1 upvote - [I have employees who need access, but I want to set some restrictions and monitor their performance. Can I do that?](https://www.g2.com/discussions/getting-started-34f3cb31-f758-46a7-a442-f145164c9804) - 1 comment, 1 upvote - [What is your cancellation policy?](https://www.g2.com/discussions/getting-started-e25ce448-4fe9-4389-aafc-e108bbd04e7f) - 1 comment, 1 upvote - [I only have a few SKUs in my inventory, is your system too complex to support this?](https://www.g2.com/discussions/getting-started-431b5624-9efd-4592-a915-5c1bf4d53cef) - 1 comment, 1 upvote - [Do you offer a trial period before purchase?](https://www.g2.com/discussions/getting-started-953abf96-6518-4c9b-aad1-f5df0e48d818) - 1 comment, 1 upvote - [View Infoplus WMS pricing details and edition comparison](https://www.g2.com/products/infoplus-wms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A00%3A39+-0500&secure%5Bsession_id%5D=07acae33-ceca-4250-a391-e8babb4c95b2&secure%5Btoken%5D=278dbce926b25c449170fe4e92566fe8c21cf41ec1da86c1fe54ca2c4e5e92d2&format=llm_user) ## Infoplus WMS Features **Supply Chain Operations** - Warehousing - Transportation - Inventory Management **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Customer Management** - Customer Portal - Visibility - Billing **Logistics** - Cross Docking - Receiving - Pick & Pack **Analytics** - KPIs - Dashboards - Custom Reports **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Customer Portal - Cycle Counting **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Infoplus WMS Alternatives - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (326 reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - 4.0/5.0 (267 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) - 4.4/5.0 (286 reviews)