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Infoplus WMS Reviews & Product Details

InfoPlus WMS is a web-based warehouse management software solution for 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping. Key features include the ability to manage unique workflows for different business types under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with 'print on demand' capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales. Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse. Software experts help each warehouse establish a custom workflow with industry knowledge to ensure the WMS drives the warehouse operation suited to you and your customers.

Seller

Infoplus Commerce

Discussions

Infoplus WMS Community

Languages Supported

English

Product Description

Infoplus is a cloud-based WMS with inventory management and shipping built directly into one single software.

Overview by

Joel Wilson

Pricing

Pricing provided by Infoplus WMS.

Infoplus Warehouse Manager

Per Month

Infoplus 3PL Warehouse Manager

Per Month

View More Pricing Information

Top-Rated Alternatives

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Infoplus WMS Media

Infoplus WMS Demo - Infoplus WMS - Dashboard

Customizable User Dashboard View

Infoplus WMS Demo - Infoplus WMS - Mobile App

Mobile App View

Infoplus WMS Demo - Infoplus WMS - Wallboard

Wallboard View

Infoplus WMS Demo - Infoplus WMS - Order Table

Order Table View

Infoplus WMS Demo - Infoplus WMS - Order Creation

Manual Order Creation View

Infoplus WMS Demo - Infoplus WMS - Order Record

Order Record View

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Ajeshni S.

Mid-Market (51-1000 emp.)

12/7/2023

"Infoplus Warehouse Management System"

5/5

What do you like best about Infoplus WMS?

Infoplus is a user friendly system. Easy to setup and update data using simple upload spreadsheets.

It has all features one can need even if it is the first WMS System being implemented in an organisation.

Support Team are well versed and able to assist on tickets logged ontime.

This system eases and provides efficiency in all warehouse processes from receiving, putaway, bin management, picking and shipping. Order creations, fulfilment, customer creations are as simple as uploading spreadsheets. Stocktake and cycle counts are also part of the tool with easy methods to complete.

Any individual can easily use this tool in everyday warehouse processes.

Dashboards can be created as desired with simple formulas like pivots and provides insights to processes, users and other reports needed to measure efficiency.

This platform provides integration to some of the most frequently used ERP systems internationally.

I would be happy to recommend this tool to anyone looking for simple, fast WMS system! Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

I would like Infoplus to have features to be able to do Bin Adjustments to a new bin without having to do a receiving function. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

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Hello Ajeshni - Thank you for your comprehensive and positive feedback on Infoplus. We are happy to hear that you find our system user-friendly, easy to set up, and equipped with all the necessary features, even for organizations implementing their first WMS system.

It's great to know that you appreciate the efficiency Infoplus brings to various warehouse processes, from receiving to shipping, and that the support team has been responsive and helpful in addressing your concerns.

We understand your suggestion regarding bin adjustments, and we appreciate your input. Our team is continuously working on enhancements, and your feedback helps us prioritize and improve the platform to better meet your needs. There is a workflow for what you are needing and it is completed with the "Inventory Relocation" process on the Infoplus mobile app.

We're thrilled that Infoplus has significantly increased productivity for your warehouse operations. If you have any further insights or suggestions, please feel free to reach out. We value your business and are committed to providing a solution that exceeds your expectations.

Thank you for recommending Infoplus.

Linda C.

Small-Business (50 or fewer emp.)

11/23/2023

"Infoplus is our chosen Warehouse Management System"

4.5/5

What do you like best about Infoplus WMS?

As a 3PL, I find the scalability of Infoplus to be excellent. We can use it for our smallest client and our largest. The integration to Shopify and other channels is superb, but we have the option to upload orders or manually enter as needed.

The platform itself is extremely stable. We experience no downtime due to lagging.

The ASN and receiving functions are easy to use and accurate.

Reporting functions are robust, they are easy to manage and save.

Overall, once you get to know it, the system is very easy to use and produces accurate results for our wide range of clients. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

I personally find the trigger function a little difficult to use for the layperson. Often I have to reach out to Pro Services for a simple update or customer request.

I also feel that an online training component for new users should be added. While the knowledge desk is very responsive and helpful, it's a lot to train new employees (and customers, if they are using a portal). There is a lot to cover and sometimes you simply don't know the option exists because the knowledge base is so expansive.

I would love to see an easier 3PL billing process. Customizable so we can input contract rates for specific LOB's and click a few favourite reports to produce a billing sheet that ties in shipping, raw materials, order lines, number of line items etc. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

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Hi Linda - Thank you for sharing your positive experiences with Infoplus WMS. We're happy to hear about the scalability, stability, and ease of use you've found with Infoplus!

Your feedback regarding the trigger function noted, and we're committed to improving these aspects for a smoother user experience. We're also grateful for your suggestion to enhance the 3PL billing process, and we'll explore ways to make it more customizable and efficient.

You might be happy to hear that we do offer an online training component for new users and your customers. If you ever want to utilize that resource, you can reach out to the support team and they can help facilitate a call with an Infoplus expert to discuss options.

Your partnership means a lot to us, and we're dedicated to addressing your concerns and continually enhancing our services. If you have further suggestions or specific areas for improvement, please don't hesitate to reach out to our support team.

Thank you for choosing Infoplus as your Warehouse Management System!

Ganesh S.

Software Engineer

Small-Business (50 or fewer emp.)

9/17/2024

"Review on Infoplus WMS"

5/5

What do you like best about Infoplus WMS?

It helps in real-time inventory management and also order tracking and shipping Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

slow response times and limited mobile functionality. Review collected by and hosted on G2.com.

Luis Antonio M.

Especialista en ventas

Small-Business (50 or fewer emp.)

9/28/2024

"LuisMtz Warehouse Management System Review"

4/5

What do you like best about Infoplus WMS?

Inventory tracking; real-time visibility. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

Scalability; it needs to be more adaptable to a growing business. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/4/2023

"Infoplus is a great tool for every day usage"

4.5/5

What do you like best about Infoplus WMS?

I like that it quickly and easily allows us to find where our inventory is and process it whitout having to hunt for items. It is clean and simple in its layout and support is always willing to help us when we run into problems or concerns.

The setup was a little difficult initially but that was because we came from an inventory system of excel spreadsheets. If we had used an actual system before, then it would have been a much easier transition.

Set up of new connections and shopping carts is simple and does not require a lot of information or effort to create. We are constantly bringing on new customers and this allows us to quickly integrate them into our system.

One of the features I love most is the mass distribution that allows us to run multiple, identical orders all at once which saves us time and effort in processing orders. We use this consantly when we are impacted with large quantities of orders that are the same.

We use Infoplus all day, every day for everything from product creation to fulfillment and shipping to billing reports and codes for when we do our monthly reporting and billing. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

Not all feautes are updated to the new mobile apps interface which requires you to occasionally switch between the interfaces. Location relocation pick work is the main use case for our company that have to use the older features for work. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

edit

Hello - Thank you for your positive review of Infoplus WMS. We're happy to hear about your efficient inventory management and the support you've received.

We value your input on the setup process and understand the interface concerns with the mobile app. Our team is actively working on updates to enhance this experience to move any processes that are in the classic app to the modern app.

We appreciate your loyalty and are committed to continuously improving Infoplus to better meet your needs. Thank you for choosing Infoplus as your WMS solution!

Verified User in Warehousing

Small-Business (50 or fewer emp.)

11/22/2023

"InfoPlus is a fantastic way to track and manage day to day order and inventory flow."

4/5

What do you like best about Infoplus WMS?

InfoPlus is like a giant spreadsheet that can be maniuplated in thousands of ways to provide specific reports, tables and exports that are useful for every area of warehouse management. I love being able to personalize my tables to show the information I need to use. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

The learning curve to understanding how to use InfoPlus is great. But once I learned my way around the opportunities seem almost endless. Some of the operations are a little clunky, like unprocessing an order when it has already been sent to the external shipping system takes very many steps, and the hold codes are not super intuitive. Review collected by and hosted on G2.com.

What problems is Infoplus WMS solving and how is that benefiting you?

Inventory Tracking was a huge issue for us before we switched to InfoPlus.

Switching to InfoPlus and implementing some procedure changes has made an incredible difference in our inventory control.

Ease of access for our clients has been much better.

Ability to create and export specific reports has been a huge benefit. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

edit

Hello - Thank you for sharing your positive experience with Infoplus! We're happy to hear that our platform has become a valuable tool for tracking and managing day-to-day order and inventory flow in your warehouse.

Your appreciation for the flexibility in manipulating data and personalizing tables aligns with our goal of providing a versatile and customizable solution. We understand the learning curve can be challenging, and we appreciate your perseverance. Your feedback on certain operations being a bit clunky is noted, and we're committed to refining these aspects for a smoother user experience.

It's good to hear that Infoplus has effectively addressed your inventory tracking challenges, leading to significant improvements in control. We're also pleased that the ease of access for your clients has improved and that the ability to create and export specific reports has been a substantial benefit.

If you have any specific suggestions or further insights on how we can enhance your experience, please feel free to share them with our support team. We value your partnership and are dedicated to continually improving our services.

Thank you for choosing Infoplus as your WMS solution!

Sam C.

Small-Business (50 or fewer emp.)

12/5/2023

"IP Review"

4/5

What do you like best about Infoplus WMS?

It has a very user friendly interface. Things are easy to look at and understand. Each table / screen has a similiar function, so you're not going from page to page, trying to understand how it works. I like that you can easily pull reports to analyze data or bulk upload data using spreadsheets as well. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

I dislike that there are features that don't work, such as the bulk delete line items, or bulk add line items. There are options to use them, but they don't work. Same with the 'watch' feature. They would be nice to have, but they don't work. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

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Hi Sam - thank you for your positive feedback regarding Infoplus' user-friendly interface and efficient data analysis capabilities.

We apologize for the inconvenience you've experienced with features like bulk delete/add line items and the 'watch' feature. Our team is actively working to address these issues to improve your overall experience. If you have further details or questions, please feel free to contact our support team.

We appreciate your loyalty and are committed to continuously improving Infoplus to better meet your needs. Thank you for choosing Infoplus as your WMS solution!

Ben C.

Mid-Market (51-1000 emp.)

12/15/2023

"Who Needs ChatGPT when you have InfoPlus Chat Support?!"

5/5

What do you like best about Infoplus WMS?

The intuitive nature of the system. The logic of the system makes it easy to work through issues or problems. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

I describe it to clients as a 10 story highrise that we are in the second floor of. It seems like there is a lot of potential capablities that arent built out that clients question about. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

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Hello Ben - Thank you for sharing your thoughts on Infoplus. We're happy to hear that you appreciate the system's intuitive nature and logical structure, making issue resolution a smooth process.

We understand your analogy of the system as a 10-story highrise, and we appreciate your perspective on potential capabilities. We're actively working on expanding features to meet your expectations and address client inquiries comprehensively.

It's fantastic to hear that Infoplus is consistently solving all your problems. We're committed to providing robust solutions and appreciate your trust in our ability to address your needs effectively.

If you have specific features or capabilities in mind that you'd like to see built out, please share them with us. Your feedback is instrumental in shaping the future developments of Infoplus.

Thank you for choosing Infoplus, and we look forward to continuing to support your business.

Valerie C.

Assistant Shipping Manager

Small-Business (50 or fewer emp.)

12/15/2023

"Very Helpful and Knowledgeable"

5/5

What do you like best about Infoplus WMS?

Myself and my team members can learn to use any portion of Infoplus WMS but the quick service times when inquiries are made. This comes in handy as we are still a small company and do not have an in house tech support department. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

Need an easier way to pull metrics, especially in relation to labor. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

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Hello Valerie - Thank you for sharing your positive experiences with Infoplus. We're happy to hear that both you and your team find it easy to learn and navigate, with particular appreciation for the quick service times in addressing inquiries—a crucial advantage for a small company without an in-house tech support department.

We've noted your feedback about the need for an easier way to pull metrics, especially related to labor. We're actively exploring enhancements in this area to provide you with a more seamless experience when extracting valuable insights.

It's great to know that Infoplus serves as your sole WMS solution, enabling your team to reduce manual fulfillment and automate various processes. We're committed to supporting your business by continually improving our platform to meet your evolving needs.

If you have any specific metrics or features in mind that would enhance your experience, please share them with us. Your feedback is instrumental in shaping the future developments of Infoplus.

Thank you for choosing Infoplus, and we look forward to contributing to the success of your operations.

Molly H.

COO

Small-Business (50 or fewer emp.)

11/30/2023

"Love what it can offer for my clients"

4/5

What do you like best about Infoplus WMS?

I love that my clients can login to see their inventory and orders. It has made my job so much easier. Review collected by and hosted on G2.com.

What do you dislike about Infoplus WMS?

The shipping platform. I wish it was more user friendly and my company wouldn't need to use a third party shipping app. Review collected by and hosted on G2.com.

Response from Joel Wilson of Infoplus WMS

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Hi Molly - Thank you for sharing your positive experience with Infoplus. We're happy to hear that the platform has made your job easier by allowing clients to log in and view their inventory and orders.

Your feedback on the shipping platform is noted, and we appreciate your honesty. We understand the importance of user-friendly features, and we're actively working to improve our shipping capabilities.

It's good to know that Infoplus is effectively addressing your inventory management needs and providing enhanced visibility for your clients. We're committed to continuously improving our services to better meet the evolving needs of your business.

If you have any specific suggestions or further insights, please feel free to share them with our support team. We value your partnership and are dedicated to ensuring your continued satisfaction with Infoplus.

Thank you for choosing us as your WMS solution!