Influencity Reviews & Product Details

I really appreciate the super immediate response from the support team. Whenever we've needed more credits or had issues with profiles not showing up, the replies have always come within an hour or so. This quick turnaround is essential for us because we often need things resolved fast in our day-to-day work. Review collected by and hosted on G2.com.

Sometimes the platform can be confusing, especially for new team members. The difference between the lists section and the profiles section isn't always clear, which leads to mistakes and extra explanations. It takes time to get everyone up to speed on where to find or add new profiles. Review collected by and hosted on G2.com.

I really appreciate Influencity for its discovery and analysis features, especially how it allows us to evaluate the quality of followers and find creators in smaller cities. The likers quality metric brings a lot of transparency, helping us understand how a creator's content is performing and how the algorithm treats them. The tool's real-time updates and benchmarking are also very efficient compared to other platforms I've used. Review collected by and hosted on G2.com.

One area for improvement is detecting brand collaborations that aren't labeled with hashtags like #ad or #paid, which is common in markets like Pakistan or India. Also, adding sentiment analysis for creators' comments as a standard feature would be helpful. Occasionally, there are some technical glitches, but these are not unique to Influencity. Review collected by and hosted on G2.com.

I like how intuitive the Influencity platform is and the amount of information it offers per profile. I also greatly value the filtering and profile search tools, as they allow me to conduct much more precise scouting according to the needs of each campaign. Additionally, the initial setup was very easy and intuitive, and Cintia's help was fundamental in the process. I use Influencity to manage campaigns from start to finish, and it helps me centralize all campaign information in one place. Review collected by and hosted on G2.com.

I would like influencers to be able to log in and give me access to specific campaign posts, so I can see metrics that are not public and have a much more complete follow-up. Review collected by and hosted on G2.com.

I really appreciate how Influencity helps me analyze influencer profiles and check their metrics, making it easier to decide if we want to collaborate. The customer support is also outstanding—whenever we need anything, the team responds quickly and is always there to help. Review collected by and hosted on G2.com.

The filtering feature could be improved. When searching and applying filters, the results can be too broad and sometimes include profiles that aren’t a great fit for what we’re looking for. Review collected by and hosted on G2.com.

I really appreciate how Influencity lets us find new proposals, track content, and create reports all in one place. The platform is very user-friendly and covers all the essential needs for running influencer campaigns. The Customer Success team is dedicated and consistently updates the platform with new features. Review collected by and hosted on G2.com.

The main areas I think could be improved are the visualization aspects, especially the design of the charts, and the PDF export feature. Both could benefit from a more polished and modern design to enhance the reporting experience. Review collected by and hosted on G2.com.

I really appreciate the profile search filters and the ability to manually analyze influencer metrics from scratch. The customer support has been consistently excellent, with the same person assisting us over time, which makes the experience more familiar and efficient. Responses are always very fast, which is crucial for our daily workflow. Review collected by and hosted on G2.com.

The engagement bar is visually confusing, especially for new users and clients, because as engagement increases, the gray bar goes down, which can be misleading. We’ve had to create extra documentation to explain this. Also, we couldn't analyze Twitter profiles when we needed them for a campaign, which was a limitation. Review collected by and hosted on G2.com.

I appreciate Influencity for removing a lot of manual extraction of data, which saves me time and provides more insight. I particularly like the depth of the insight, such as brand affinity and audience affinity, which helps with positioning, pitching, and understanding where a creator's affinity may differ from their audience. This information is valuable for advising on strategies. Also, the initial setup of Influencity was easy. Review collected by and hosted on G2.com.

The posts section tends to pull posts that are quite old, and it would be good if you could filter it to the last 30 days, for example. Similarly, there's quite a big difference in some of the demographic data via the platform versus the social platforms themselves. I understand that it reads a number of different signals, but it makes creators question how reliable the data is. It could be good if you could authenticate profiles in, so you have visibility of 1) the data from the socials themselves AND 2) how the platform is reading signals to help inform strategy. Review collected by and hosted on G2.com.

I love that Influencity has specific search filters that allow us to find the most suitable content creators for our campaigns, which saves a lot of time. The data the tool offers is extremely valuable, providing us with an estimate of views, likes, and reach, which is very helpful for making projections. Additionally, it is easy to use and gives us very good results. Also, the fact that it allows us to track the campaigns on the same platform is very useful for having better control. The initial setup was very quick and simple. Review collected by and hosted on G2.com.

I think they could expand their base of influencers. Sometimes the profiles they feature, while functional, are mostly actors or singers, not just content creators. Review collected by and hosted on G2.com.

It is an intuitive and easy-to-use platform. Additionally, it allows for tracking, creating campaigns, and monitoring contracts, as well as overseeing the campaign from start to finish (end to end). Review collected by and hosted on G2.com.

I would like to be able to send a link where UGCs can upload content, because the validation process is not understood: it seems like they don't read it. Review collected by and hosted on G2.com.

It´s very practical, easy to use and it help to the needs of the agency, I like to be able to group the influencers by brand, and the most important part is that it helps me to find influencers across de country Review collected by and hosted on G2.com.

There are a lot of buttons, once you get on a specific tab you have to go all the way back to go from example from influencers to directory with no shortcuts Review collected by and hosted on G2.com.