Infinity Call Tracking Features

Phone Number Management (3)

Visitor & Keyword Tracking: As reported in 85 Infinity Call Tracking reviews. Record which campaigns and landing pages are converting into phone calls
Dynamic Number Insertion: Assign a unique tracking number to each visitor This feature was mentioned in 86 Infinity Call Tracking reviews.
Multi-Channel Call Attribution: Decipher which marketing channels are converting and most effective 81 reviewers of Infinity Call Tracking have provided feedback on this feature.

IVR: As reported in 54 Infinity Call Tracking reviews. Direct a phone call without the need for a human representative, but instead a voice responder
Call Scheduling: Based on 43 Infinity Call Tracking reviews. Route calls based on the time of the day to reach the proper representative
Geo-Routing: Route calls based on location to reach the proper representative 50 reviewers of Infinity Call Tracking have provided feedback on this feature.

Call Data: As reported in 86 Infinity Call Tracking reviews. Provide the representative with caller data upon receiving a phone call
Call Recording: Offer the ability to capture and replay a conversation for further information This feature was mentioned in 63 Infinity Call Tracking reviews.
Advanced Reporting: Prepare detailed reports regarding call data by source, keyword, or landing page 76 reviewers of Infinity Call Tracking have provided feedback on this feature.
Conversation Intelligence: Uses machine learning to analyze conversations and optimize call performance This feature was mentioned in 48 Infinity Call Tracking reviews.

Call Recording: Records sales calls and facilitates playback 21 reviewers of Infinity Call Tracking have provided feedback on this feature.
Machine Learning: Utilizes machine learning technology to analyze recorded sales calls This feature was mentioned in 17 Infinity Call Tracking reviews.
Call Analysis: As reported in 20 Infinity Call Tracking reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight
Lead Qualification: Leverages analytics to qualify and score calls in real time 19 reviewers of Infinity Call Tracking have provided feedback on this feature.

Customer Scoring: Leverages technology to rate or "read" recordings to determine the impact of sales calls 16 reviewers of Infinity Call Tracking have provided feedback on this feature.
Speech-to-Text: As reported in 17 Infinity Call Tracking reviews. Transcribes sales calls from speech to text
Artificial Intelligence: Based on 15 Infinity Call Tracking reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Martech Integrations: Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels 50 reviewers of Infinity Call Tracking have provided feedback on this feature.
Privacy, Security, and Compliance: Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR 65 reviewers of Infinity Call Tracking have provided feedback on this feature.
Performance and Reliability: Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took 73 reviewers of Infinity Call Tracking have provided feedback on this feature.

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives