Compare Infinity Call Tracking and Invoca 
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
£249.00
No pricing available
Infinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plansInvoca
Star Rating
(966)4.5 out of 5
Market Segments
Small-Business (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaInfinity Call Tracking vs Invoca
When assessing the two solutions, reviewers found Infinity Call Tracking easier to use, set up, and administer. Reviewers also preferred doing business with Infinity Call Tracking overall.
- Reviewers felt that Infinity Call Tracking meets the needs of their business better than Invoca.
- When comparing quality of ongoing product support, reviewers felt that Infinity Call Tracking is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Infinity Call Tracking over Invoca.
Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Invoca
No pricing availableFree Trial
Infinity Call Tracking
No trial information availableInvoca
Free Trial is available
Ratings
Meets Requirements
8.9
122
8.8
820
Ease of Use
8.6
126
8.4
820
Ease of Setup
8.4
75
8.0
555
Ease of Admin
8.6
70
8.3
537
Quality of Support
9.4
121
9.1
807
Has the product been a good partner in doing business?
9.3
70
9.2
541
Product Direction (% positive)
9.0
117
8.8
804
Features by Category
Call Analytics
9.3
21
9.0
95
7.8
17
8.5
79
8.6
20
8.6
91
8.2
19
8.4
77
Artificial Intelligence - Conversation Intelligence
8.3
16
8.4
72
8.6
17
8.0
81
Not enough data
Not enough data
Generative AI
8.3
13
8.2
22
Agentic AI - Conversation Intelligence
Not enough data
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.6
12
Quality Assurance
Not enough data
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Engagement
Not enough data
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Performance
Not enough data
8.9
42
Not enough data
9.1
41
Generative AI
Not enough data
8.2
18
Not enough data
8.6
18
Attribution Modeling
Not enough data
9.0
34
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.2
35
Agentic AI - Attribution
Not enough data
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Marketing
Not enough data
8.9
26
Not enough data
9.2
27
Not enough data
9.2
36
Not enough data
9.0
38
Reporting
Not enough data
8.8
40
Not enough data
8.3
37
Not enough data
8.3
39
Generative AI
Not enough data
8.5
8
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
82
8.8
303
8.7
63
9.2
330
8.2
61
8.5
200
Tracking
8.8
85
8.7
311
9.2
86
8.9
320
8.8
82
8.7
283
Analytics
9.1
86
9.0
339
9.0
63
9.2
315
8.6
77
8.6
317
7.7
48
8.7
161
Call Routing
8.3
54
8.7
254
7.8
43
8.7
195
8.1
50
8.3
164
Administration
8.1
51
8.5
140
9.0
65
9.1
165
9.1
73
9.2
192
Agentic AI - Inbound Call Tracking
Not enough data
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Marketing Operations
Not enough data
8.4
50
Not enough data
9.1
58
Not enough data
8.8
52
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Campaign Activity
Not enough data
8.8
60
Not enough data
8.7
65
Not enough data
8.5
53
Not enough data
8.7
57
Not enough data
8.8
51
Not enough data
7.9
49
Agentic AI - Marketing Analytics
Not enough data
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Categories
Categories
Shared Categories
Infinity Call Tracking and Invoca are categorized as Conversation Intelligence, Inbound Call Tracking, and Speech Analytics
Unique Categories
Infinity Call Tracking has no unique categories
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Marketing and Advertising
27.0%
Hospital & Health Care
9.0%
Financial Services
5.6%
Telecommunications
5.4%
Internet
5.3%
Other
47.6%
Alternatives
Discussions
Do you recommend Infinity Call Tracking for businesses looking to improve their call analytics?
1 Comment
SO
Yes, absolutely. For us, it was a game-changer.Read more
Infinity Call Tracking has no more discussions with answers
How do you insure your customers data safety from your employees at invoca ?
2 Comments
Official Response from Invoca
Comment deleted by user.Read more
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca supports HIPAA for healthcare and PCI DSS for financial services. Additionally, Invoca is GDRP compliant, Privacy Shield and TRUSTe certified,...Read more
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