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Compare Infinity Call Tracking and Invoca 
Featured Products
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (38.9% of reviews)
Entry-Level Pricing
£249.00
No pricing available
Infinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plansInvoca
Star Rating
(963)4.5 out of 5
Market Segments
Small-Business (38.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaInfinity Call Tracking vs Invoca
When assessing the two solutions, reviewers found Infinity Call Tracking easier to use, set up, and administer. Reviewers also preferred doing business with Infinity Call Tracking overall.
- Reviewers felt that Infinity Call Tracking meets the needs of their business better than Invoca.
- When comparing quality of ongoing product support, reviewers felt that Infinity Call Tracking is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Infinity Call Tracking over Invoca.
Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Invoca
No pricing availableFree Trial
Infinity Call Tracking
No trial information availableInvoca
Free Trial is available
Ratings
Meets Requirements
8.9
122
8.8
817
Ease of Use
8.6
126
8.4
818
Ease of Setup
8.4
75
8.0
553
Ease of Admin
8.6
70
8.3
536
Quality of Support
9.4
121
9.1
804
Has the product been a good partner in doing business?
9.3
70
9.2
540
Product Direction (% positive)
9.0
117
8.8
803
Features by Category
Call Analytics
9.3
21
9.0
94
7.8
17
8.5
78
8.6
20
8.6
89
8.2
19
8.3
75
Artificial Intelligence - Conversation Intelligence
8.3
16
8.4
71
8.6
17
8.0
80
Not enough data
Not enough data
Generative AI
8.3
13
8.2
22
Agentic AI - Conversation Intelligence
Not enough data
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.4
11
Quality Assurance
Not enough data
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Engagement
Not enough data
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Performance
Not enough data
8.9
42
Not enough data
9.1
41
Generative AI
Not enough data
8.2
18
Not enough data
8.6
18
Attribution Modeling
Not enough data
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Agentic AI - Attribution
Not enough data
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Marketing
Not enough data
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Reporting
Not enough data
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
Generative AI
Not enough data
8.5
8
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
82
8.8
302
8.7
63
9.2
328
8.2
61
8.5
200
Tracking
8.8
85
8.7
310
9.2
86
8.9
319
8.8
82
8.7
280
Analytics
9.1
86
9.0
338
9.0
63
9.2
315
8.6
77
8.6
316
7.7
48
8.6
158
Call Routing
8.3
54
8.7
253
7.8
43
8.7
195
8.1
50
8.3
163
Administration
8.1
51
8.5
139
9.0
65
9.1
165
9.1
73
9.2
190
Agentic AI - Inbound Call Tracking
Not enough data
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Marketing Operations
Not enough data
8.4
50
Not enough data
9.1
57
Not enough data
8.8
51
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Campaign Activity
Not enough data
8.8
59
Not enough data
8.7
63
Not enough data
8.4
52
Not enough data
8.7
56
Not enough data
8.8
51
Not enough data
7.9
49
Agentic AI - Marketing Analytics
Not enough data
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Categories
Categories
Shared Categories
Infinity Call Tracking and Invoca are categorized as Conversation Intelligence, Inbound Call Tracking, and Speech Analytics
Unique Categories
Infinity Call Tracking has no unique categories
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Marketing and Advertising
27.1%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.7%
Alternatives
Discussions
Infinity Call Tracking has no discussions with answers
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
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