[ Inciden... Reviews ](https://www.g2.com/products/incident-iq/reviews) [ Inciden... Reviews ](https://www.g2.com/products/incident-iq/reviews) # Incident IQ Pricing Overview [Editedit](https://my.g2.com/incident-iq/pricings) **Incident IQ has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Incident IQ to obtain current pricing. Small-Business $$$$ ##### 26% more expensive than the avg. School Management product [Read Small-Business Reviews](https://www.g2.com/products/incident-iq/reviews?filters%5Bcompany_segment%5D%5B%5D=179) Mid-Market $$$$ ##### 13% less expensive than the avg. School Management product [Read Mid-Market Reviews](https://www.g2.com/products/incident-iq/reviews?filters%5Bcompany_segment%5D%5B%5D=180) Enterprise $$$$ ##### 26% more expensive than the avg. School Management product [Read Enterprise Reviews](https://www.g2.com/products/incident-iq/reviews?filters%5Bcompany_segment%5D%5B%5D=181) Pricing information for Incident IQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Incident IQ must be conducted with the seller. Pricing information was last updated on November 05, 2021 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 23 months ### Average Discount 8% ### Perceived Cost $$$$$ [ ![AssetSonar](https://images.g2crowd.com/uploads/product/hd_favicon/bb08e2d526d151b39e84394282e84f0e/ezo-assetsonar.svg "AssetSonar") Sponsored AssetSonar 4.5/5 (75) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5 (1,290) ](https://www.g2.com/products/freshservice/reviews) [ ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") ServiceNow IT Service Management 4.5/5 (1,736) ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ ![SysAid](https://images.g2crowd.com/uploads/product/hd_favicon/0e90ac9498bc05c89d709a2b51e8438d/sysaid.svg "SysAid") SysAid 4.5/5 (714) ](https://www.g2.com/products/sysaid/reviews) [ View All Alternatives ](https://www.g2.com/products/incident-iq/competitors/alternatives) ## Incident IQ Alternatives Pricing The following is a quick overview of editions offered by other [School Management Software](https://www.g2.com/categories/school-management-software) | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png) [Freshservice](https://www.g2.com/products/freshservice/reviews) ##### STARTER | $19.00 | For getting started - Incident Management - Knowledge Base - Self Service Portal - SLA Management - Workflow Automator - Orchestration - Access Controls Starter - Analytics Starter - Multiple Portal Languages - Custom SSL - Marketplace Apps - Mobile Apps - 1000 Orchestration transactions/mo/account [Show More](javascript:void(0);) | | ![SysAid](https://images.g2crowd.com/uploads/product/image/small_square/small_square_720f7fe3053ac293d3814d2b34792aaf/sysaid.png) [SysAid](https://www.g2.com/products/sysaid/reviews) ##### Professional | $89.001 Admin | AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices. - Incident & ticket management - Asset & configuration management (CMDB) - AI-powered self-service for end users - AI-powered chatbot for IT agents - Data pool & customizable guardrails | | ![SchoolStatus](https://images.g2crowd.com/uploads/product/image/small_square/small_square_20652bb3d9204f6fd07fdfb9beb325e3/schoolstatus.png) [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) ##### SchoolStatus Suite | Contact Us1 License Per School Per Year | - Mass Messaging - Learning Loss Data - Two-way Communication - Teacher Observations - Video Chat - Digital Forms & Payments - Data Integrations - Compliance [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Incident IQ alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Incident IQ Pricing Reviews (1) ![Rick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick P.") RP Rick P. Mid-Market (51-1000 emp.) 3/9/2026 More Options - "Intuitive Interface, Flawed Search Functionality" 3/5 What do you like best about Incident IQ? I like the intuitive interface of Incident IQ for technicians and the ability to clearly track who on the team has done what. It allows us to reassign the ticket to different people on our IT team as needed, including relevant details like who needs help and where they are located. Review collected by and hosted on G2.com. What do you dislike about Incident IQ? The ticket search engine is effectively useless. It is impossible to narrow things down to find a specific ticket. The search results come up in no particular order, and there is no way to narrow things down. We have also been very frustrated that Incident IQ does not listen to our feedback. They seem to have their own agenda for development and fixes. They have largely ignored complaints from us and other users (as recorded in their idea portal) about the lack of an effective search tool. A few months ago, they promised us a solution by January, and it is now March. When I contacted them for the status, they were honest that they had switched priorities in order to complete an advanced feature ahead of fixing the fundamental need we had expressed. Review collected by and hosted on G2.com. What problems is Incident IQ solving and how is that benefiting you? Incident IQ helps us create support tickets and reassign them with relevant details, streamlining our IT support operations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite Incident IQ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice 4.6/5 (1,336) [ Compare Now ](https://www.g2.com/compare/freshservice-vs-incident-iq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5 (1,878) [ Compare Now ](https://www.g2.com/compare/incident-iq-vs-servicenow-it-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_20652bb3d9204f6fd07fdfb9beb325e3/schoolstatus.png "Product Avatar Image") SchoolStatus 4.8/5 (842) [ Compare Now ](https://www.g2.com/compare/incident-iq-vs-schoolstatus) ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk)[ IT Asset Management ](https://www.g2.com/categories/it-asset-management)[ Service Desk ](https://www.g2.com/categories/service-desk) [ HR Service Delivery ](https://www.g2.com/categories/hr-service-delivery)[ School Management ](https://www.g2.com/categories/school-management-software) Show More ##### Explore More [ Top cloud data security platforms for compliance-heavy industries ](https://www.g2.com/discussions/what-are-the-cloud-data-security-platforms-for-compliance-heavy-industries)[ What tool provides the most comprehensive MFA policy controls? ](https://www.g2.com/discussions/what-tool-provides-the-most-comprehensive-mfa-policy-controls)[ Top tools for combining data from multiple sources ](https://www.g2.com/discussions/what-are-the-top-tools-for-combining-data-from-multiple-sources) [ Best AI assistants for meeting scheduling and follow-ups ](https://www.g2.com/discussions/best-ai-assistants-for-meeting-scheduling-and-follow-ups)[ Most popular webinar software for enterprises ](https://www.g2.com/discussions/most-popular-webinar-software-for-enterprise)[ Top-rated recruiting CRM platforms for enterprise hiring ](https://www.g2.com/discussions/top-rated-recruiting-crm-platforms-for-enterprise-hiring) Show More [ Top cloud data security platforms for compliance-heavy industries ](https://www.g2.com/discussions/what-are-the-cloud-data-security-platforms-for-compliance-heavy-industries)[ What tool provides the most comprehensive MFA policy controls? ](https://www.g2.com/discussions/what-tool-provides-the-most-comprehensive-mfa-policy-controls)[ Top tools for combining data from multiple sources ](https://www.g2.com/discussions/what-are-the-top-tools-for-combining-data-from-multiple-sources) [ Best AI assistants for meeting scheduling and follow-ups ](https://www.g2.com/discussions/best-ai-assistants-for-meeting-scheduling-and-follow-ups)[ Most popular webinar software for enterprises ](https://www.g2.com/discussions/most-popular-webinar-software-for-enterprise)[ Top-rated recruiting CRM platforms for enterprise hiring ](https://www.g2.com/discussions/top-rated-recruiting-crm-platforms-for-enterprise-hiring)