# Import.io Reviews **Vendor:** Import.io **Category:** [Web Data Providers Software](https://www.g2.com/categories/web-data-providers) **Average Rating:** 3.5/5.0 **Total Reviews:** 4 ## About Import.io Import.io is a global leader in web data extraction and integration, trusted by enterprises to turn the web into a dependable source of structured, actionable intelligence. Whether you need a complete Data-as-a-Service solution or direct access through our high-performance APIs, Import.io delivers web data at any scale. Our platform is powerful, precise, and built for reliability, enabling organizations to automate data collection, accelerate analytics, and make faster, data-driven decisions with confidence. ## Import.io Pros & Cons **What users like:** - Users appreciate the **easy setup** of Import.io, allowing for a quick start to reliable data extraction. (3 reviews) - Users value the **reliable data management** of Import.io, appreciating its efficiency in providing structured outputs at scale. (2 reviews) - Users value the **reliable data delivery** from Import.io, efficiently tracking pricing and market changes. (2 reviews) - Users value the **responsive and knowledgeable customer support** from Import.io that enhances their experience and setup process. (1 reviews) - Users value **data accuracy** from Import.io, as it delivers reliable, structured information even when sites change. (1 reviews) - Data Analysis (1 reviews) - Users valued the **ease of use** of Import.io for quick setup and reliable performance initially. (1 reviews) - Efficiency (1 reviews) - Quick Setup (1 reviews) - Scalability (1 reviews) **What users dislike:** - Users face significant **billing issues** with Import.io, often resulting in severe disruptions and inadequate support for recovery. (1 reviews) - Users report experiencing **significant data loss** due to backend updates, severely impacting business operations and trust. (1 reviews) - Users face significant **poor customer support** , as issues lead to major operational setbacks and inadequate resolutions. (1 reviews) - Users experience significant **security issues** with Import.io, facing loss of critical data that impacts business operations. (1 reviews) - Users report **unreliable service** with Import.io, experiencing significant data loss and inadequate support for resolution. (1 reviews) - UX Improvement (1 reviews) ## Import.io Reviews ### 1. Reliable Data Scraping with Minimal Hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Aya L. **Reviewed Date:** February 05, 2026 **What do you like best about Import.io?** I find Import.io to be predictable and trustworthy, delivering clean, structured outputs without needing constant attention. What I like the most is that it simply frees up a lot of time and mental overhead. It's particularly useful when you need repeatable data at scale rather than one-off extractions. The initial setup of Import.io was very easy. **What do you dislike about Import.io?** When more complex websites require adjustments, the turnaround time can sometimes be a bit longer, though the outcome is solid and high quality. **What problems is Import.io solving and how is that benefiting you?** I use Import.io to scrape data for my business. It's predictable and trustworthy, delivering clean outputs without constant attention. It frees up time and mental overhead, particularly useful for repeatable data at scale. ### 2. Reliable Data Extraction with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Caroline R. **Reviewed Date:** February 03, 2026 **What do you like best about Import.io?** I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ourselves, allowing us to get reliable data and consistently track pricing and markets. The support team is genuinely great - responsive and knowledgeable. The initial setup was fairly straightforward, and the team was great. **What do you dislike about Import.io?** Some changes or edge cases can take a bit longer to resolve. **What problems is Import.io solving and how is that benefiting you?** Import.io lets us collect reliable external market and pricing data without building scrapers, track changes even with site updates, and ensures structured data. It integrates into our data warehouse and BI dashboards, aiding consistent market and pricing tracking. ### 3. Poor performance and even worse support **Rating:** 0.0/5.0 stars **Reviewed by:** Brian W. | Director of Technology and Data, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Import.io?** Originally the tool was easy to configure and had high reliability. This did not last. **What do you dislike about Import.io?** Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we rebuild hundreds of hours of extractors because of their mistake and offered us a 50% discount on our next year's contract. We considered a lawsuit over their incompetence. **What problems is Import.io solving and how is that benefiting you?** Data scraping and ingestion via API ### 4. Makes so many things easy for non-programmer **Rating:** 4.5/5.0 stars **Reviewed by:** Javad S. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Import.io?** First of all it is very easy to use. And this tool gives you the ability to generate custom data through web scraping. This tool makes very easy to generate data in just few clicks even you are a non-programmer. **What do you dislike about Import.io?** This tool has so many cool features but what i dislike about this tool is their price are very expensive. If you are a single user of this tool then you can not afford. Apart from this everything is fine. **Recommendations to others considering Import.io:** I recommend this tool only for the agency. As i say this tool is too costly for single person. **What problems is Import.io solving and how is that benefiting you?** As i am not a programmer every time i want some custom data i have to hire an professional programmer. Then i started using this tool and it is very easy to generat any custom data. - [View Import.io pricing details and edition comparison](https://www.g2.com/products/import-io-2017-12-19/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+22%3A24%3A17+-0500&secure%5Bsession_id%5D=4e1c20fd-5ad1-40c4-ac3e-bae0c6d22b77&secure%5Btoken%5D=3864acb3c5ed2ed69d9d011128b9a3234f166a3911c87f5b87cb81cb7b5bee7d&format=llm_user) ## Import.io Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points ## Top Import.io Alternatives - [NetNut.io](https://www.g2.com/products/netnut-io/reviews) - 4.9/5.0 (379 reviews) - [Apify](https://www.g2.com/products/apify/reviews) - 4.7/5.0 (462 reviews) - [Fivetran](https://www.g2.com/products/fivetran/reviews) - 4.3/5.0 (776 reviews)