--- title: Import.io Reviews meta_title: 'Import.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Import.io works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 4 scale: '5' date_modified: '2026-09-02' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Import.io Reviews **Vendor:** Import.io **Category:** [Web Data Providers Software](https://www.g2.com/categories/web-data-providers) **Average Rating:** 3.5/5.0 **Total Reviews:** 4 ## About Import.io Import.io is a global leader in web data extraction and integration, trusted by enterprises to turn the web into a dependable source of structured, actionable intelligence. Whether you need a complete Data-as-a-Service solution or direct access through our high-performance APIs, Import.io delivers web data at any scale. Our platform is powerful, precise, and built for reliability, enabling organizations to automate data collection, accelerate analytics, and make faster, data-driven decisions with confidence. ## Import.io Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **easy setup** of Import.io, appreciating its straightforward configuration and efficiency in data extraction. (3 reviews) - Users highly value the **trustworthiness and efficiency** of Import.io in delivering structured data effortlessly at scale. (2 reviews) - Users value the **reliability of data** from Import.io, ensuring consistently accurate tracking despite website changes. (2 reviews) - Users praise the **responsive and knowledgeable support team** of Import.io, enhancing their overall experience and satisfaction. (1 reviews) - Users value the **data accuracy** of Import.io, as it reliably delivers structured data even with site changes. (1 reviews) - Data Analysis (1 reviews) - Users valued the **ease of use** of Import.io for quick setup and reliable performance initially. (1 reviews) - Efficiency (1 reviews) - Quick Setup (1 reviews) - Scalability (1 reviews) **What users dislike:** - Users report significant **billing issues** with Import.io, causing major disruptions and dissatisfaction with customer support resolutions. (1 reviews) - Users are frustrated by **data management issues** after updates that erased extractors, severely impacting business operations. (1 reviews) - Users report **poor customer support** , facing significant issues when backend updates result in data loss without adequate assistance. (1 reviews) - Users face significant **security issues** with Import.io, leading to loss of critical data and trust in the service. (1 reviews) - Users face **unreliable service** from Import.io, with severe issues leading to business harm and inadequate support for resolution. (1 reviews) - UX Improvement (1 reviews) ## Import.io Reviews ### 1. Reliable Data Scraping with Minimal Hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Aya L. | CEO **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 05, 2026 **What do you like best about Import.io?** I find Import.io to be predictable and trustworthy, delivering clean, structured outputs without needing constant attention. What I like the most is that it simply frees up a lot of time and mental overhead. It's particularly useful when you need repeatable data at scale rather than one-off extractions. The initial setup of Import.io was very easy. **What do you dislike about Import.io?** When more complex websites require adjustments, the turnaround time can sometimes be a bit longer, though the outcome is solid and high quality. **What problems is Import.io solving and how is that benefiting you?** I use Import.io to scrape data for my business. It's predictable and trustworthy, delivering clean outputs without constant attention. It frees up time and mental overhead, particularly useful for repeatable data at scale. ### 2. Reliable Data Extraction with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Caroline R. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 03, 2026 **What do you like best about Import.io?** I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ourselves, allowing us to get reliable data and consistently track pricing and markets. The support team is genuinely great - responsive and knowledgeable. The initial setup was fairly straightforward, and the team was great. **What do you dislike about Import.io?** Some changes or edge cases can take a bit longer to resolve. **What problems is Import.io solving and how is that benefiting you?** Import.io lets us collect reliable external market and pricing data without building scrapers, track changes even with site updates, and ensures structured data. It integrates into our data warehouse and BI dashboards, aiding consistent market and pricing tracking. ### 3. Poor performance and even worse support **Rating:** 0.0/5.0 stars **Reviewed by:** Brian W. | Director of Technology and Data, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2025 **What do you like best about Import.io?** Originally the tool was easy to configure and had high reliability. This did not last. **What do you dislike about Import.io?** Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we rebuild hundreds of hours of extractors because of their mistake and offered us a 50% discount on our next year's contract. We considered a lawsuit over their incompetence. **What problems is Import.io solving and how is that benefiting you?** Data scraping and ingestion via API ### 4. Makes so many things easy for non-programmer **Rating:** 4.5/5.0 stars **Reviewed by:** Javad S. | Web Developer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 28, 2022 **What do you like best about Import.io?** First of all it is very easy to use. And this tool gives you the ability to generate custom data through web scraping. This tool makes very easy to generate data in just few clicks even you are a non-programmer. **What do you dislike about Import.io?** This tool has so many cool features but what i dislike about this tool is their price are very expensive. If you are a single user of this tool then you can not afford. Apart from this everything is fine. **Recommendations to others considering Import.io:** I recommend this tool only for the agency. As i say this tool is too costly for single person. **What problems is Import.io solving and how is that benefiting you?** As i am not a programmer every time i want some custom data i have to hire an professional programmer. Then i started using this tool and it is very easy to generat any custom data. - [View Import.io pricing details and edition comparison](https://www.g2.com/products/import-io-2017-12-19/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-06+05%3A45%3A40+-0500&secure%5Bsession_id%5D=51a0c190-af94-41a1-bf5c-f661131fdcf5&secure%5Btoken%5D=023b0bedbfe80e5fec98123e22cf84d9da29f35ac8e13f01ec6286a093adfe76&format=llm_user) ## Import.io Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization - Data Extraction - Real-Time Data - Image Extraction - IP Address Extraction - Email Address Extraction - Metadata Extraction - Document Extraction - Phone Number Extraction - Auto Extraction - IP Address Extraction - Email Address Extraction - Image Extraction - Web Data Extraction **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Additional Functionality** - Data Storage Management - Customizable Templates - Multiple Data Sources - Forecasting - Reminders - Multi-Language - Visual Discovery - Mobile Access - Rules-Based Workflow - API - Customizable Forms - Drag & Drop - Third-Party Integrations - Workflow Management - Data Mapping - Trend Analysis - Compliance Management - Data Connectors - Multi-Channel Distribution - Search/Filter - Data Transformation - Data Import/Export - Data Synchronization - Reporting/Analytics - Surveys & Feedback - Customizable Fields - Forms Management - Multi-Channel Data Collection - HIPAA Compliant - Metadata Management - Secure Data Storage - Generative AI - Access Controls/Permissions - Multi-Device Support - AI Copilot - Visual Analytics - Audience Targeting - Offline Response Collection - Data Capture and Transfer - Customizable Reports - Activity Dashboard - Dashboard Creation - Version Control - Query Builder - IP Rotation - AI/Machine Learning - Data Verification - Optical Character Recognition - Batch Processing - Data Aggregation and Publishing - Job Scheduling - Data Mining - Proxy Rotation - Geotargeting - Data Aggregation - JavaScript Rendering - HTML Parsing - Multiple File Format Support - Data Cleansing - Reporting & Statistics - Natural Language Processing - CAPTCHA Solving - Integration Management - Website Crawling - Scheduling - Bot Mitigation - User Management - Customization - Proactive Error Detection ## Top Import.io Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (341 reviews) - [NetNut.io](https://www.g2.com/products/netnut-io/reviews) - 4.9/5.0 (382 reviews) - [Apify](https://www.g2.com/products/apify/reviews) - 4.7/5.0 (603 reviews)