--- title: Import.io Reviews meta\_title: 'Import.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Import.io works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 4 scale: '5' date\_modified: '2026-07-28' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Import.io Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **easy setup** of Import.io, appreciating its straightforwardness for effective data extraction. [(3 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070127&qs=pros-and-cons#reviews) Users value the **reliable data management** of Import.io, enabling efficient tracking and freeing up valuable time. [(2 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2487212&qs=pros-and-cons#reviews) Users enjoy the **reliability** of Import.io, which consistently delivers structured data even as websites change. [(2 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070120&qs=pros-and-cons#reviews) Users commend the **responsive and knowledgeable customer support** of Import.io, enhancing their overall experience and satisfaction. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2487188&qs=pros-and-cons#reviews) Users appreciate the **data accuracy** of Import.io, reliably providing structured data despite site changes. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2487177&qs=pros-and-cons#reviews) Users report serious **billing issues** , citing significant extractor losses and inadequate support from Import.io in resolving problems. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070171&qs=pros-and-cons#reviews) Users report significant issues with **data management** , facing severe setbacks due to wiped extractors and lack of support. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070183&qs=pros-and-cons#reviews) Users are frustrated with **poor customer support** , especially after losing extractors and receiving inadequate solutions. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070199&qs=pros-and-cons#reviews) Users face significant **security issues** with Import.io, including catastrophic data loss due to their backend updates. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070133&qs=pros-and-cons#reviews) Users express frustration over **unreliable service** after losing critical extractors due to Import.io's backend update. [(1 mentions)](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070179&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Import.io ##### 1. Easy Setup Users highlight the **easy setup** of Import.io, appreciating its straightforwardness for effective data extraction. [ See 3 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070127&qs=pros-and-cons#reviews) See Related User Reviews AL Aya L. 5.0/5 "Reliable Data Scraping with Minimal Hassle" What do you like about Import.io? I find Import.io to be predictable and trustworthy, delivering clean, structured outputs without needing constant attention. What I like the most is t ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. 4.5/5 "Reliable Data Extraction with Excellent Support" What do you like about Import.io? I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ou ##### 2. Data Management Users value the **reliable data management** of Import.io, enabling efficient tracking and freeing up valuable time. [ See 2 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2487212&qs=pros-and-cons#reviews) See Related User Reviews AL Aya L. 5.0/5 "Reliable Data Scraping with Minimal Hassle" What do you like about Import.io? I find Import.io to be predictable and trustworthy, delivering clean, structured outputs without needing constant attention. What I like the most is t ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. 4.5/5 "Reliable Data Extraction with Excellent Support" What do you like about Import.io? I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ou ##### 3. Reliability Users enjoy the **reliability** of Import.io, which consistently delivers structured data even as websites change. [ See 2 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070120&qs=pros-and-cons#reviews) See Related User Reviews ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. 4.5/5 "Reliable Data Extraction with Excellent Support" What do you like about Import.io? I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ou ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Small-Business (50 or fewer emp.) 0.0/5 "Poor performance and even worse support" What do you like about Import.io? Originally the tool was easy to configure and had high reliability. This did not last. ##### 4. Customer Support Users commend the **responsive and knowledgeable customer support** of Import.io, enhancing their overall experience and satisfaction. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2487188&qs=pros-and-cons#reviews) See Related User Reviews ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. 4.5/5 "Reliable Data Extraction with Excellent Support" What do you like about Import.io? I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ou ##### 5. Data Accuracy Users appreciate the **data accuracy** of Import.io, reliably providing structured data despite site changes. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2487177&qs=pros-and-cons#reviews) See Related User Reviews ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. 4.5/5 "Reliable Data Extraction with Excellent Support" What do you like about Import.io? I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ou ### 5 Cons or Disadvantages of Import.io ##### 1. Billing Issues Users report serious **billing issues** , citing significant extractor losses and inadequate support from Import.io in resolving problems. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070171&qs=pros-and-cons#reviews) See Related User Reviews ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Small-Business (50 or fewer emp.) 0.0/5 "Poor performance and even worse support" What do you dislike about Import.io? Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we r ##### 2. Data Management Users report significant issues with **data management** , facing severe setbacks due to wiped extractors and lack of support. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070183&qs=pros-and-cons#reviews) See Related User Reviews ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Small-Business (50 or fewer emp.) 0.0/5 "Poor performance and even worse support" What do you dislike about Import.io? Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we r ##### 3. Poor Customer Support Users are frustrated with **poor customer support** , especially after losing extractors and receiving inadequate solutions. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070199&qs=pros-and-cons#reviews) See Related User Reviews ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Small-Business (50 or fewer emp.) 0.0/5 "Poor performance and even worse support" What do you dislike about Import.io? Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we r ##### 4. Security Issues Users face significant **security issues** with Import.io, including catastrophic data loss due to their backend updates. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070133&qs=pros-and-cons#reviews) See Related User Reviews ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Small-Business (50 or fewer emp.) 0.0/5 "Poor performance and even worse support" What do you dislike about Import.io? Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we r ##### 5. Unreliable Service Users express frustration over **unreliable service** after losing critical extractors due to Import.io's backend update. [ See 1 mentions ](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bsentiment_snippet%5D=2070179&qs=pros-and-cons#reviews) See Related User Reviews ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Small-Business (50 or fewer emp.) 0.0/5 "Poor performance and even worse support" What do you dislike about Import.io? Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we r ## Top-Rated Alternatives [ ![Bright Data](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_15d1c6b377df66ff3d79c582dfb5505e/bright-data.png "Bright Data") Bright Data 4.7/5(339) ](https://www.g2.com/products/bright-data/reviews) [ ![NetNut.io](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ad15ca04b4a991f505a0e9a7777da84/netnut-io.png "NetNut.io") NetNut.io 4.9/5(385) ](https://www.g2.com/products/netnut-io/reviews) [ ![Apify](https://images.g2crowd.com/uploads/product/hd_favicon/ebdc861036e14e1194318558f90ad8d7/apify%282%29.svg "Apify") Apify 4.7/5(573) ](https://www.g2.com/products/apify/reviews) [ View All Alternatives ](https://www.g2.com/products/import-io-2017-12-19/competitors/alternatives) AL Aya L. 2/5/2026 "Reliable Data Scraping with Minimal Hassle" 5/5 What do you like best about Import.io? I find Import.io to be predictable and trustworthy, delivering clean, structured outputs without needing constant attention. What I like the most is that it simply frees up a lot of time and mental overhead. It's particularly useful when you need repeatable data at scale rather than one-off extractions. The initial setup of Import.io was very easy. Review collected by and hosted on G2.com. What do you dislike about Import.io? When more complex websites require adjustments, the turnaround time can sometimes be a bit longer, though the outcome is solid and high quality. Review collected by and hosted on G2.com. What problems is Import.io solving and how is that benefiting you? I use Import.io to scrape data for my business. It's predictable and trustworthy, delivering clean outputs without constant attention. It frees up time and mental overhead, particularly useful for repeatable data at scale. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. 2/3/2026 "Reliable Data Extraction with Excellent Support" 4.5/5 What do you like best about Import.io? I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ourselves, allowing us to get reliable data and consistently track pricing and markets. The support team is genuinely great - responsive and knowledgeable. The initial setup was fairly straightforward, and the team was great. Review collected by and hosted on G2.com. What do you dislike about Import.io? Some changes or edge cases can take a bit longer to resolve. Review collected by and hosted on G2.com. What problems is Import.io solving and how is that benefiting you? Import.io lets us collect reliable external market and pricing data without building scrapers, track changes even with site updates, and ensures structured data. It integrates into our data warehouse and BI dashboards, aiding consistent market and pricing tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Director of Technology and Data Small-Business (50 or fewer emp.) 4/24/2025 "Poor performance and even worse support" 0/5 What do you like best about Import.io? Originally the tool was easy to configure and had high reliability. This did not last. Review collected by and hosted on G2.com. What do you dislike about Import.io? Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we rebuild hundreds of hours of extractors because of their mistake and offered us a 50% discount on our next year's contract. We considered a lawsuit over their incompetence. Review collected by and hosted on G2.com. What problems is Import.io solving and how is that benefiting you? Data scraping and ingestion via API Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JS Javad S. Web Developer Small-Business (50 or fewer emp.) 6/28/2022 "Makes so many things easy for non-programmer" 4.5/5 What do you like best about Import.io? First of all it is very easy to use. And this tool gives you the ability to generate custom data through web scraping. This tool makes very easy to generate data in just few clicks even you are a non-programmer. Review collected by and hosted on G2.com. What do you dislike about Import.io? This tool has so many cool features but what i dislike about this tool is their price are very expensive. If you are a single user of this tool then you can not afford. Apart from this everything is fine. Review collected by and hosted on G2.com. Recommendations to others considering Import.io: I recommend this tool only for the agency. As i say this tool is too costly for single person. Review collected by and hosted on G2.com. What problems is Import.io solving and how is that benefiting you? As i am not a programmer every time i want some custom data i have to hire an professional programmer. Then i started using this tool and it is very easy to generat any custom data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Import.io for G2 to provide buying insight. 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