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Import.io Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the easy setup of Import.io, appreciating its straightforward configuration and efficiency in data extraction. (3 mentions)
Users highly value the trustworthiness and efficiency of Import.io in delivering structured data effortlessly at scale. (2 mentions)
Users value the reliability of data from Import.io, ensuring consistently accurate tracking despite website changes. (2 mentions)
Users praise the responsive and knowledgeable support team of Import.io, enhancing their overall experience and satisfaction. (1 mentions)
Users value the data accuracy of Import.io, as it reliably delivers structured data even with site changes. (1 mentions)
Users report significant billing issues with Import.io, causing major disruptions and dissatisfaction with customer support resolutions. (1 mentions)
Users are frustrated by data management issues after updates that erased extractors, severely impacting business operations. (1 mentions)
Users report poor customer support, facing significant issues when backend updates result in data loss without adequate assistance. (1 mentions)
Users face significant security issues with Import.io, leading to loss of critical data and trust in the service. (1 mentions)
Users face unreliable service from Import.io, with severe issues leading to business harm and inadequate support for resolution. (1 mentions)

5 Pros or Advantages of Import.io

5 Cons or Disadvantages of Import.io

Import.io Reviews (4)

Reviews

Import.io Reviews (4)

3.5
4 reviews
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G2 reviews are authentic and verified.
Verified User
AN
Verified User
CEO
5/5

Having used the tool for data scraping, this reviewer finds it to be reliable and efficient, providing clean outputs with minimal oversight. The turnaround time can be longer for more complex websites requiring adjustments.

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Summarized using AI
Caroline R.
CR
Caroline R.
"Reliable Data Extraction with Excellent Support"
4.5/5
What do you like best about Import.io?

I love that even when sites change, Import.io still provides our data in a structured format. I appreciate not having to build or maintain scrapers ourselves, allowing us to get reliable data and consistently track pricing and markets. The support team is genuinely great - responsive and knowledgeable. The initial setup was fairly straightforward, and the team was great. Review collected by and hosted on G2.com.

What do you dislike about Import.io?

Some changes or edge cases can take a bit longer to resolve. Review collected by and hosted on G2.com.

Brian W.
BW
Brian W.
Director of Technology and Data
Small-Business (50 or fewer emp.)
"Poor performance and even worse support"
0/5
What do you like best about Import.io?

Originally the tool was easy to configure and had high reliability. This did not last. Review collected by and hosted on G2.com.

What do you dislike about Import.io?

Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we rebuild hundreds of hours of extractors because of their mistake and offered us a 50% discount on our next year's contract. We considered a lawsuit over their incompetence. Review collected by and hosted on G2.com.

JS
Javad S.
Web Developer
Small-Business (50 or fewer emp.)
"Makes so many things easy for non-programmer"
4.5/5
What do you like best about Import.io?

First of all it is very easy to use. And this tool gives you the ability to generate custom data through web scraping. This tool makes very easy to generate data in just few clicks even you are a non-programmer. Review collected by and hosted on G2.com.

What do you dislike about Import.io?

This tool has so many cool features but what i dislike about this tool is their price are very expensive. If you are a single user of this tool then you can not afford. Apart from this everything is fine. Review collected by and hosted on G2.com.

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