Generated from real user reviews
See Related User Reviews
Sandra K.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless AI-Powered Invoicing and Proposals"
What do you like about Ignition?
I love that Ignition is an AI-driven company using AI insights for pricing. The AI tools are super helpful for developing proposals and collecting pay
Steven R.
4.0/5
"Streamlined Client Onboarding with Professional Ease"
What do you like about Ignition?
I love that Ignition handles everything from the first proposal through to payment in one clean professional flow, which removes a huge amount of manu
See Related User Reviews
Steven R.
4.0/5
"Streamlined Client Onboarding with Professional Ease"
What do you like about Ignition?
I love that Ignition handles everything from the first proposal through to payment in one clean professional flow, which removes a huge amount of manu
Mia S.
Small-Business (50 or fewer emp.)
4.0/5
"Easy-to-Use Templates for Pricing and Scope of Work"
What do you like about Ignition?
I like the templates for pricing/scope of work and ease of use. It was easy to integrate with Quickbooks and accept payments. I like the projections o
See Related User Reviews
Steven R.
4.0/5
"Streamlined Client Onboarding with Professional Ease"
What do you like about Ignition?
I love that Ignition handles everything from the first proposal through to payment in one clean professional flow, which removes a huge amount of manu
Corbin H.
4.0/5
"Enhances Proposal Workflow, Needs Better Data Access"
What do you like about Ignition?
I like Ignition because of its usability and the way it integrates with other tools. It integrates smoothly with our CRM, making it easy to click thro
See Related User Reviews
Steven R.
4.0/5
"Streamlined Client Onboarding with Professional Ease"
What do you like about Ignition?
I love that Ignition handles everything from the first proposal through to payment in one clean professional flow, which removes a huge amount of manu
Danielle V.
5.0/5
"Transforms Client Engagements with Ease"
What do you like about Ignition?
I like the way we can customize agreements, send them to clients, and have automatic reminders sent when they do not respond. Ignition makes it easier
See Related User Reviews
Sandra K.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless AI-Powered Invoicing and Proposals"
What do you like about Ignition?
I love that Ignition is an AI-driven company using AI insights for pricing. The AI tools are super helpful for developing proposals and collecting pay
Steven R.
4.0/5
"Streamlined Client Onboarding with Professional Ease"
What do you like about Ignition?
I love that Ignition handles everything from the first proposal through to payment in one clean professional flow, which removes a huge amount of manu
See Related User Reviews
Trayde M.
Small-Business (50 or fewer emp.)
3.5/5
"Boosts Billing Efficiency but Pricing Concerns"
What do you dislike about Ignition?
The pricing makes it hard to use. The monthly subscription is significant, and their own payment methods are more than the going average for competito
Emma J.
Small-Business (50 or fewer emp.)
3.0/5
"Great Support but Pricey"
What do you dislike about Ignition?
It is extremely expensive, and truly that is the only downside.
See Related User Reviews
Mia S.
Small-Business (50 or fewer emp.)
4.0/5
"Easy-to-Use Templates for Pricing and Scope of Work"
What do you dislike about Ignition?
There is a small learning curve on how to build in customized scopes.
Grant P.
Small-Business (50 or fewer emp.)
5.0/5
"Effortless and Stress-Free Experience"
What do you dislike about Ignition?
I have not learned everything I need to know.
See Related User Reviews
Michael J.
Small-Business (50 or fewer emp.)
5.0/5
"Effortless Proposal Creation and Streamlined Collections"
What do you dislike about Ignition?
I wish I had a little more customization for the pricing options for my packages. The way I bill is a little funky and I sometimes have unique request
Kayleigh L.
Small-Business (50 or fewer emp.)
5.0/5
"Game changer for Cash Flow & Client Engagements"
What do you dislike about Ignition?
The only downside is I wish the Forms could be customised better so that I could send checklists to clients through Ignition as well. I use conditiona
See Related User Reviews
Corbin H.
4.0/5
"Enhances Proposal Workflow, Needs Better Data Access"
What do you dislike about Ignition?
It's harder to track data. The level of data they have or give us access to is fairly limited.
Danielle V.
5.0/5
"Transforms Client Engagements with Ease"
What do you dislike about Ignition?
I would like to be able to send change orders more seamlessly as amendments to current agreements. This would treat the document as more of a live doc
See Related User Reviews
Trayde M.
Small-Business (50 or fewer emp.)
3.5/5
"Boosts Billing Efficiency but Pricing Concerns"
What do you dislike about Ignition?
The pricing makes it hard to use. The monthly subscription is significant, and their own payment methods are more than the going average for competito
Nadia B.
Small-Business (50 or fewer emp.)
5.0/5
"Exceptional product and I can't wait for the latest features that are about to be released."
What do you dislike about Ignition?
I would like the approval function to be made available on all packages. Payments are not available in my country, so at least other perks would be ni
The interface is very easy to navigate and it we can create multi-part client proposals in minutes. Review collected by and hosted on G2.com.
The only thing I dislike is that there are only a few options for how to send a proposal to a prospect. Review collected by and hosted on G2.com.
The templates that allow you to create proposals at the click of a button. Review collected by and hosted on G2.com.
It would be good if Ignition integrated better with Karbon to create new work items for an existing client when they sign an additional proposal Review collected by and hosted on G2.com.
Ease of use due to a very clear user interface and a very helpful support team. Ignition is extremely time effective and is also integrated with Xero which is essential to our processes. Review collected by and hosted on G2.com.
There is a slight lack of customisation in the engagement letter creation process. Some of our clients prefer hardcopy engagement letters and unfortunately the PDF version is not very visually appealing - I understand that Ignition is an electronic service but in such circumstances it would be very helpful if we could customise our own printable PDF engagement letter for clients that prefer this option. Review collected by and hosted on G2.com.
Efficient, after sales service is amazing, the customer support is prompt and they solve any issues immediately along with providing training. The webinars they supply are great for help in growing my practice. Review collected by and hosted on G2.com.
The cost, but when I stopped using it thinking it was too expensive I soon realised it is worth every penny and came back! You get what you pay for. Review collected by and hosted on G2.com.
My team has learnt how to use Ignition, so before they do any adhoc work for a client, they send a proposal first.
We are not losing as much money on adhoc work as we have in the past. Review collected by and hosted on G2.com.
My only dislike about Ignition is that there is no reject button when clients receive a proposal.
If one was set up, that sent through a notification the same way an accepted proposal does, then we can choose to archive the client, contact the client or requote the client.
The proposal then won't "irritate the client" by sending repeat reminders to accept.
We do a lot of Income Tax work and send out 300 proposals at the beginning of tax season and if clients' tax status changes, so it would be easier if they could Reject the quote, maybe with a comment box to explain why they are rejecting the quote.
The other thing that I really would appreciate being added to the program, is when you send for the invoice, if we could attach documents with the invoice - that would be a very valuable option for someone like me in the accounting profession. Review collected by and hosted on G2.com.
Two areas are most helpful. First, the structure used to write the proposals/contracts are set by you to be used as you'd like. Secondly, linking the acceptance of the proposal to a payment method gives you a smooth cash flow. Ignition's customer support is awesome. Our client support person is fabulous and patient and clearly explains each step needed to enhance our proposals. We are a Quickbooks Online Firm and the proposals and payments flow right into QBO. Review collected by and hosted on G2.com.
The only problem is set up is time intensive as you would expect with new system. Review collected by and hosted on G2.com.
The user interface is intuitive and the customer support is stellar. Review collected by and hosted on G2.com.
There are some quality of life features that could be included or upgraded, but Ignition is always improving, so I'm sure it's only a matter of time before they are available or improved. Review collected by and hosted on G2.com.
It is compatible with other Software programmes to link to the job or task instead of searching for the quotations separately on another platform. Very clear in acceptance and erase any doubt or dispute whether the quote is accepted or not. Easy to access and lead to accurate invoicing. Review collected by and hosted on G2.com.
It would be nice to expand to other languages Review collected by and hosted on G2.com.
Ignition is like adding staff to handle proposals and billing. Simple, thorough proposals everytime. It has been a time saver for our firm. The proposal examples gave me ideas to increase revenues substantially. I also like the fact it is not charged per transaction, at first that sounds good but eventually grows to be a problem. Review collected by and hosted on G2.com.
There's a lot of tax related proposals that I don't use. Not a big deal. I just ignore them. Review collected by and hosted on G2.com.
Invoicing and proposal to the new clients Review collected by and hosted on G2.com.
Nothing as such as yet but so far it is fine Review collected by and hosted on G2.com.