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Ignition Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Ignition, finding it intuitive and efficient for client interactions and payments. (51 mentions)
Users commend Ignition for its exceptional customer support, highlighting helpful assistance and quick response times. (36 mentions)
Users praise the easy setup of Ignition, allowing quick implementation and seamless integration with existing systems. (33 mentions)
Users commend Ignition for its time-saving capabilities, streamlining proposals and payments effortlessly and enhancing efficiency. (31 mentions)
Users commend Ignition for its effortless efficiency, significantly streamlining processes and enhancing their onboarding experience. (30 mentions)
Users highlight the high cost of Ignition as a significant drawback, despite its positive impact on their business. (16 mentions)
Users note a significant learning curve when using Ignition, leading to occasional mistakes and a time-intensive setup. (9 mentions)
Users feel the need for more customization options in Ignition, particularly for forms and pricing packages. (9 mentions)
Users desire more customization features in Ignition, particularly for forms and proposal versioning. (9 mentions)
Users face payment issues with high subscription costs and limited refund options, complicating financial management. (9 mentions)

5 Pros or Advantages of Ignition

5 Cons or Disadvantages of Ignition

Ignition Reviews (123)

Reviews

Ignition Reviews (123)

4.7
123 reviews
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Garrett A.
GA
Garrett A.
Owner
Small-Business (50 or fewer emp.)
"Incredible app!!"
5/5
What do you like best about Ignition?

Ignition is the premier proposal and engagement software on the market for accountants. We have used it for 3 years and it has only gotten better over time. 10/10 would recommend. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

Nothing. The software does exactly what we need it to do. Review collected by and hosted on G2.com.

Feroz S.
FS
Feroz S.
Accountant
Small-Business (50 or fewer emp.)
"Amazing System Replaces Admin for Accounting/Bookkeeping Firm"
5/5
What do you like best about Ignition?

Sending Contracts, & arranging Payments based on the payment plan Review collected by and hosted on G2.com.

What do you dislike about Ignition?

It has been getting a tiny bit expensive however, all good i can see the Review collected by and hosted on G2.com.

Warren M.
WM
Warren M.
Managing Director
Small-Business (50 or fewer emp.)
"Great product. My only regret is that I should have signed up years ago."
4.5/5
What do you like best about Ignition?

Really clever automation. Brilliant support team who really are interested in your success. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

There is bound to be something, but it doesn't come to mind. Review collected by and hosted on G2.com.

Jon T.
JT
Jon T.
Consultant
Small-Business (50 or fewer emp.)
"Amazingly easy to use proposals software"
5/5
What do you like best about Ignition?

It's so easy to set up yourself and manage without support Review collected by and hosted on G2.com.

What do you dislike about Ignition?

A few personalized functions are missing Review collected by and hosted on G2.com.

LH
Lisa H.
Bookkeeper
Small-Business (50 or fewer emp.)
"Easy helpful tool"
5/5
What do you like best about Ignition?

Makes distribution of proposals easy and managing what we need to send clients. Easy to ask and get an answer on the chat directly from ignition team. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

Nothing we have discovered. Only thing that would be good would be to be able to right click and open client in a new tab so you don't lose where you're up to on a big list. Review collected by and hosted on G2.com.

MW
Mike W.
CEO
Small-Business (50 or fewer emp.)
"It has been a breeze to set up and use and makes getting paid a snap."
5/5
What do you like best about Ignition?

Getting paid is very easy and the clients have had no issue navigating it or using it. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

It seems a bit expensive but it's worth it. Review collected by and hosted on G2.com.

Tracy E.
TE
Tracy E.
CEO at Solvere Cloud Accounting
Small-Business (50 or fewer emp.)
"Never had to chase any company for any overdue payments. Awesome."
5/5
What do you like best about Ignition?

The direct debiting and reconciling is the best feature in our opinion. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

Reminding me constantly that I need to update ongoing contracts that we have no intention of updating at that time. Review collected by and hosted on G2.com.

Julie A.
JA
Julie A.
Business Development Manager
Small-Business (50 or fewer emp.)
"Create and send Professional Proposals and get client engagement in one easy platform"
5/5
What do you like best about Ignition?

I love the professional proposals and having templates I can re-use easily without having to recreate them everytime. I can just use a pre-done template and modify it as needed for client needs. It is also nice that Ignition collects payment information and client engagement is so easy. Onboarding support was wonderful. Isabelle taught me how to use the product a little at a time and set up multiple onboarding sessions with homework assignments in between so I could get our company set up and learn the platform. It is quite powerful and we integrated it with Karbon CRM, QuickBooks and ProConnect. The proposals trigger work items in Karbon so I can keep track of onboarding tasks easily. This is so helpful as I use Ignition to send proposals out several times a week. The integration with Karbon automates a lot of internal processes. The invoices and payments sync with our company QuickBooks. Ignition also saves us money on merchant fees and make it easier to collect money from customers. Collections will soon be a thing of the past, once we get everyone switched over to Ignition. Yay! Review collected by and hosted on G2.com.

What do you dislike about Ignition?

Instant bill is possible, but limited to one item. If there is more than one product or service, you have to bill them separately or create a client proposal to sign. It is just one extra step, but more transparent for the customer. Review collected by and hosted on G2.com.

Alicia M.
AM
Alicia M.
Director
Small-Business (50 or fewer emp.)
"My most favorite software!!"
5/5
What do you like best about Ignition?

Love using this application for my proposals, they look so professional with the video and brochure. The automation is next level. Absolutely love Ignition!! Review collected by and hosted on G2.com.

What do you dislike about Ignition?

There is absolutely nothing I dislike about Ignition. Review collected by and hosted on G2.com.

Siobhan M.
SM
Siobhan M.
Head of Growth
Small-Business (50 or fewer emp.)
"Gets agreements signed quickly"
5/5
What do you like best about Ignition?

It's so easy to onboard someone new to using the platform, our sales team has grown and amidst all the tech this is a crucial element and it's just so easy. Any changes that need to be made or tweaks, you can go in and the UX is straight forward. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

There's nothing I don't like about Ignition, we previously used Docusign so this was a significant level up. Review collected by and hosted on G2.com.