Acty Reviews & Product Details

XMReality Remote Guidance allows you to see what your customer or colleague sees and guide them as if you were right by their side. Send a call link to anyone with a smart device to start a shared video stream where you have a multitude of powerful tools to guide the person on the other end, including augmented reality features. You collaborate in an interactive environment where speech, video and guiding tools combined makes for faster problem resolution.

That help to improve complex process of technical requirements, no matter what is the area process, for sure, it will help you to decrease time and as consequence, to save money.

Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time. In addition to increasing the ease of communication, Zoho Lens offers features like session analytics, session recording, rebranding, mobile SDK, and file management that help organizations with user management, improving accountability, better audits, and customization.

Add Real-Time Video to any Web or Mobile Application

See. Support. Solve. Increase response times, reduce unnecessary customer visits and improve first-time fix rates with AIRe Link – a professional browser-based visual remote support tool. Easy to use and ready whenever you are, AIRe Link means providing real-time assistance to your customers across the globe couldn’t be simpler.