---
title: Icicle ERP Reviews
meta_title: 'Icicle ERP Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 28 reviews by the users' company size, role or industry to
  find out how Icicle ERP works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 28
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# Icicle ERP Reviews
**Vendor:** Icicle Technologies  
**Category:** [Process ERP Software](https://www.g2.com/categories/process-erp)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 28
## About Icicle ERP
The Icicle ERP system is the backbone of food companies worldwide. Our technology bridges the gap between the needs of your business and regulators, delivering an intelligent cloud-based system to manage the entire food production process – all in one place. We began from the belief that food safety should be simple, no matter the local regulations, types of products, or number of facilities. Through the feedback of our vibrant user community, Icicle ERP adapts to meet the unique and evolving needs of the food industry, providing a complete end-to-end solution that grows with your business.



## Icicle ERP Pros & Cons
**What users like:**

- Users commend the **terrific onboarding experience** provided by Romina and Katherine, enhancing team integration and support. (1 reviews)

**What users dislike:**

- Users find the **customization difficulty** in Icicle ERP challenging, especially for non-technical teams during setup. (1 reviews)
- Users often face **customization overload** , complicating the process for those without strong technical skills. (1 reviews)
- Users face **difficult customization** challenges, especially those without strong technical skills, complicating the implementation process. (1 reviews)
- Users find the **lack of customization** challenging, especially for teams without technical expertise, hindering their experience. (1 reviews)
- Users find the **limited customization** options of Icicle ERP challenging, especially for non-technical teams trying to adapt. (1 reviews)
- Option Overload (1 reviews)

## Icicle ERP Reviews
  ### 1. Great onboarding, very customizable, but software was a bit slow at times.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ian L. | Director of Logistics, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Icicle ERP?**

Our onboarding experience was terrific. Romina and Katherine both did an excellent job getting our team onboarded. 

I do think that our business case was very complex though, and it probably would have benefited from a team physically coming to our facility to sit down with our team for a few days and bang out the process instead of single meetings over a long period of time. I don't think this was a mistake from the onboarding team at all, but more something to consider in the future when onboarding complex clients.

**What do you dislike about Icicle ERP?**

There is definitely an element of customization overload. I think this makes a great deal of sense when you are dealing with very technical administrators, but our team was not particularly technical, so this was a challenging part of the process.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle was solving the issue of traceability for our company. With this, we were hoping to loop in inventory, purchasing, and demand planning all into the same system.

  ### 2. First year review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tak Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Icicle ERP?**

The unlimited functionalities. The more data you put in, the more you get out of it. QA, tracability, organized customer data (what they ordered last and which SKUs they carry etc), shipping and receiving, easy recall procedure and more. 

Also, appreciate the support team. Super knowledgeable and helpful.

**What do you dislike about Icicle ERP?**

For a small startup with limited funding and team members, the amount of data to compile, as well as keep on top of it enourmous. If you are a small startup like us, make sure you allocate enough resources and time to get this up and running...

**What problems is Icicle ERP solving and how is that benefiting you?**

Being able to accumulate, store and access data from one place, rather than having 5-6 different programs to access and manually transfer data in between. It saves us time as well as labour costs.

**Official Response from Romina Puno:**

> Thanks for your feedback, Tak! We look forward to helping your team grow and getting the most out of your data.

  ### 3. First in Australia to use Icicle and we love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Icicle ERP?**

Icicle provides us with one system that handles everything from HACCP procedures and processes, training, raw material tracking, production scheduling, warehousing, distribution and sales. It makes audits a breeze as everything is linked and in one place.

**What do you dislike about Icicle ERP?**

It was not set-up to suit Australian needs (GST & Xero), but the Team at Icicle were very quick to resolve these issues, and nothing was too much to ask.

**What problems is Icicle ERP solving and how is that benefiting you?**

It makes completing audits a breeze as we have numerous audits throughout the year and having everything in one system makes it very easy to find documents, flowcharts and processes.

**Official Response from Romina Puno:**

> We appreciate your kind words Dave. Our team is always happy to help!

  ### 4. Good

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shain C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Icicle ERP?**

Very customizable, easy to make any forms you need

**What do you dislike about Icicle ERP?**

Notning really tonkuch some icons are confusing and seems like every old html based forms

**What problems is Icicle ERP solving and how is that benefiting you?**

None

**Official Response from Romina Puno:**

> Thank you Shain, we appreciate your feedback!

  ### 5. From Paper to Electronic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Icicle ERP?**

Customer support, ease of use, number of features

**What do you dislike about Icicle ERP?**

The downsides are the fixes that come with more bugs. It can bring downtime to our process.

**What problems is Icicle ERP solving and how is that benefiting you?**

It consolidated all of our records and allowed an easier traceabiliy process. We have also been successful at implementing it in our inventory count process. On the off quarter months we now use it instead of doing full physical counts which has eased up on time.

**Official Response from Romina Puno:**

> Thanks so much for leaving us a review! We truly appreciate your feedback and happy to see that we've made traceability much easier for your team.

  ### 6. icicle is frustrating to use

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Icicle ERP?**

inventory control. I know what is in my freezer at all times.

**What do you dislike about Icicle ERP?**

trying to find things in icicle. its not very user friendly. Inventory is harder to do. All things have to stop until inventory is done. No data can be entered. Shipping/receiving still has to be done. we cant stop our business until inventory gets done. Scanners are about worthless. takes way to long to enter data.

**What problems is Icicle ERP solving and how is that benefiting you?**

traceability

**Official Response from Romina Puno:**

> Thanks for your feedback. We understand that although it may be inconvenient to ensure that the correct inventory is entered, this is enforced by Icicle because it is absolutely necessary to ensure a complete traceability record exists in the event of an audit or a recall. Otherwise, the consequences to the business can be severe. We are happy to provide you with training on how to effectively use scanners which are fully supported in Icicle. Please don't hesitate to reach out to our support team. We are happy to help.

  ### 7. Uploading supplier documents to customers

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jamie Z. | QA Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about Icicle ERP?**

It is relatively ok to use, although sometimes it can be confusing for some documents.

**What do you dislike about Icicle ERP?**

It is hard to submit questionnaire or forms as some of our suppliers do not fill them.

**What problems is Icicle ERP solving and how is that benefiting you?**

It helps to solve the needs from our customers' end.

**Official Response from Romina Puno:**

> We're glad to hear that Icicle ERP is helping to meet your customers' needs. We will continue to enhance our platform to provide even more value for your business.

  ### 8. Icicle Implementation Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hanif  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Icicle ERP?**

The support from the Icicle team during implementation was exceptional. I have never had this level of support with any other MRP implementation.

During the implementation many nuances related to the company came up and Icicle created new processes to support them. This was unexpected but very much appreciated.

The system loads quickly and is mostly intuitive, but you do have to work with it to truly understand its full capabilities. I would suggest spending about 1 - 2 months using the system before you will become quite proficient at it.

The comprehensive nature of the Food Safety section is impressive and quite exhaustive. The ability to ensure safety protocols are in place and address recalls is impressive.

**What do you dislike about Icicle ERP?**

The only issue I have with it in a make to stock business is the ability to forecast production off a budget. This would really help with purchase and labour forecasting. This is a potential addition they might consider adding to the software in the future.

**What problems is Icicle ERP solving and how is that benefiting you?**

Production forecasting, scheduling, purchase forecasting, detailed inventory costing and food safety.

  ### 9. Icicle is a great ERP solution tailored for Agri-Food Manufacturing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Icicle ERP?**

Icicle is an easy-to-use ERP software that exists on the cloud.  It is versatile and broad in its application.  It has been essential for our business as we take the next steps toward traceability and food safety.  What sets them apart is the Team more than their software.  They are quick to reply to an email or hop on a call and always willing to help how they can. They are very open to feedback and requests from their users.

**What do you dislike about Icicle ERP?**

The team is constantly working to improve Icicle.  This means it is continually evolving and any user guide becomes out of date quickly.  The team is always willing to train and troubleshoot over email or video chat, but it gives an incomplete picture of how Icicle could or should be used. They are also very open to customer feedback and requests for features.  This means some features feel a bit piecemeal rather than intentional and purposeful.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle has helped us to trace every jar that leaves our factory and our warehouse.  It also has provided the framework to organize our HACCP program.

  ### 10. Great ERP!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Icicle ERP?**

It's very user friendly. The Icicle team is very helpful too.

**What do you dislike about Icicle ERP?**

Sometimes the search function can be tricky.

**What problems is Icicle ERP solving and how is that benefiting you?**

It helps manage all aspects of our food production process from procurement to production and also everything from sales to shipping

**Official Response from Romina Puno:**

> Thanks for your feedback Ray! We truly appreciate having you as a member of the Icicle Community. 

  ### 11. Efficient and accurate inventory software.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Icicle ERP?**

Once acquainted, the interface is simple and straight forward to use. The process of production to inventory to shipping and receiving is all streamlined and easy to use.

**What do you dislike about Icicle ERP?**

The only downside I can currently think of is the integration with quickbooks. Apart from the occasional offline errors, the necessity to use 2 programs to essentially do similar tasks feels a bit unnecessary. If there was a way to have it all in one software then it would solve most of, if not all, of my "dislike".

**What problems is Icicle ERP solving and how is that benefiting you?**

I am able to trace products that have either been picked up, delivered, or shipped from our facility. I am able to have specific inventory locations for products.

  ### 12. Capable cloud-based software with a one-size-fits-all feel

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adrian H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Icicle ERP?**

The ability to get training on the fly as often as you need as well as, when you think something could be added/changed, the team's swift and generally agreeable approach.

**What do you dislike about Icicle ERP?**

Icicle is very data entry-heavy on the front end. If you don't have the team or an approach plan, you will be playing catch-up the whole time you're using it. A bit of a necessary problem to have, but nonetheless.

**What problems is Icicle ERP solving and how is that benefiting you?**

Our main use is handling production and moving it away from pen and paper. My ins/outs (including costs) from run to run are now completely visible and traceable.

  ### 13. Great tool for automating manufacturing operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nina N. | Director Of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Icicle ERP?**

Icicle keeps everything in one platform. With Icicle we were able to consolidate alot of our information and store it all in one place. It is really helpful for tracking inventory and movement throughout our plant.

**What do you dislike about Icicle ERP?**

Icicle could be a little more adaptable regarding formulations/ personalizing for different companies. Some features are not available to us, causing us to miss out on some important information.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle helps us keep track of all our inventory and accurately trace and recall our product, ingredients and packaging. Icicle keeps all our food safety documents in one place allowing for easy accessibility.

  ### 14. Great Platform with even Better Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about Icicle ERP?**

Icicle had many attributes which were intuitive to use, BUT the real standout star of the program is the customer service. The logic chains behind the program were easy to understand with minimal experience, making it easy to jump feet first into populating the program with your core data. But, The customer service team makes Icicle shine; they are willing to spend the time required (with follow-ups as requested) to make sure you truly understand what the program is doing behind the scenes so you are set up for success out the gate.

**What do you dislike about Icicle ERP?**

That I am being required to add a dislike to the review. No complaints here.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle allowed me to combine separate manual tasks under one roof to streamline the work.

  ### 15. Consultant providing support to Clients for implementation of a Food Safety System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Icicle ERP?**

Automation of record keeping, immediate notification of critical Food Safety and Quality out of limits, trending and validation of critical controls.  Immediate ability to trace product and inventory control.  Technical support is awesome.

**What do you dislike about Icicle ERP?**

Set up and changes to HACCP system requires technical support from Icicle.  Process not intuitive for most users.  Support staff is easy to work with and responds timely.

**What problems is Icicle ERP solving and how is that benefiting you?**

Automated record keeping.  Verification and validation of control points.  Easy, immediate traceability.  Notification of out of control parameters.  Allows for remote monitoring.

  ### 16. Strong QMS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Stephen  W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Icicle ERP?**

Icicles core functionality as a quality management system is very good. The tracking of changes, logging, validations etc are all seamless and intuitive. Support is also very prompt.

**What do you dislike about Icicle ERP?**

Is a little bloated as the development team have expanded it into numerous auxiliary areas to try and please all of their clientele. This slows it down at times.

**What problems is Icicle ERP solving and how is that benefiting you?**

Traceability of goods from incoming material through to finished goods. Ensuring all stakeholders are reminded to complete their daily quality checks and all checks are validated.

  ### 17. Icicle is a great tool for traceability and cost management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bill G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Icicle ERP?**

Costing in production runs is amazing.  In addition the traceability capabilities are very helpful for mock recalls

**What do you dislike about Icicle ERP?**

I wish that Icicle prompted you with an option to refresh this page if/when it detects that something has been updated while you were looking at this screen.  It would be helpful to have this feature so that you know the numbers that you are looking at are not the most up to date.

**What problems is Icicle ERP solving and how is that benefiting you?**

Cost management and traceability!

  ### 18. Software works but is too new

**Rating:** 2.5/5.0 stars

**Reviewed by:** Spencer P. | Director Of Product Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Icicle ERP?**

They are very responsive when dealing with issues.

**What do you dislike about Icicle ERP?**

Icicle is still very new and due to its elasticity, changes quite often.  I would prefer if updates were limited to requests made my the account holder.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle doesn't have many real problems.  It only has to ensure that its system is elastic enough to offer service to a broad group of companies.  We enjoy icicles traceability functions.

**Official Response from Romina Puno:**

> Hi Spencer, thanks for providing us with your honest feedback. With user feature requests being the main driver of Icicle's development, we take pride in elevating our entire user community together. We'd love to understand how we can improve your experience with Icicle. Please never hesitate to reach out to us directly on our contacts listed on https://icicletechnologies.com/support. Cheers, Romina

  ### 19. Icicle is the best platform for Food Safety out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Icicle ERP?**

Icicle is very user friendly and the support has been extremely helpful & beneficial for our business.

**What do you dislike about Icicle ERP?**

There aren't many things, but one thing that I don't like is that it doesn't populate our lot codes automatically.

**What problems is Icicle ERP solving and how is that benefiting you?**

Keeping our inventory in line, helping to organize our food safety program and making it easier to monitor our receiving & shipping.

  ### 20. Icicle for food manufacturer

**Rating:** 4.5/5.0 stars

**Reviewed by:** mehdi G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Icicle ERP?**

Easy to understand, easy to set up, and an excellent support team gives you all you need as a food manufacturer, Food safety documentation, Inspections, and Traceability, .......

**What do you dislike about Icicle ERP?**

Needs a more user friendly interface and to work more on visual

**What problems is Icicle ERP solving and how is that benefiting you?**

Traceability, documentation, food safety inspections, production planning, picking and shipping orders, maintenance planning, inventory management, cost management, ....

  ### 21. All in one for Food manufacturing and Distribution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanita G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Icicle ERP?**

We looked into other systems but what we found with Icicle is it's all in one it handles food safety, HACCP, inventory control, manufacturing, quality control in one system

**What do you dislike about Icicle ERP?**

The UI is not that great but works, the integration with barcode readers is also could be improved

**What problems is Icicle ERP solving and how is that benefiting you?**

Lot traceability 
Production planning 
Sales orders and shipping 
Quality control

  ### 22. Everything we needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jules W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Icicle ERP?**

The training! Was planned out and made sure we understood and knew that we had support after

**What do you dislike about Icicle ERP?**

A couple items that they are working on that would help us out now - shopify configuration for example

**What problems is Icicle ERP solving and how is that benefiting you?**

Inventory and customer management

  ### 23. Excellent traceability platform with customer service to match.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Icicle ERP?**

Icicle is a well-rounded platform that is user friendly. Their account managers are accommodating and prompt in response to any questions or requests.

**What do you dislike about Icicle ERP?**

Occasional error messages appear when upload file sizes are too large.

**What problems is Icicle ERP solving and how is that benefiting you?**

Transitioning to digital records completely.

  ### 24. Icicle has seamlessly supported and enabled our core food manufacturing operations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allen Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Icicle ERP?**

Icicle is comprehensive and fairly easy to use.

**What do you dislike about Icicle ERP?**

Nothing, we've been pleased with Icicle.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle supports our food production ERP processes, it acts as our sole source of data.  It minimizes production waste and helps us allocate people resources.

  ### 25. Too costly for how many bugs there are.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Kyle E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Icicle ERP?**

Nice to have real-time inventory control and the ability to look up most everything regarding shipping and inventory.

**What do you dislike about Icicle ERP?**

Huge expense monthly expense.  The bang for your buck factor here isn't even a firecracker.

**What problems is Icicle ERP solving and how is that benefiting you?**

Inventory control.

**Official Response from Romina Puno:**

> Hello Kyle, our team was surprised to see your comments! We are committed to customer success, and are always happy to work with you to resolve any bugs that you encounter. We have a bug reporting form built right into the system and issues are resolved very quickly once brought to our attention. We've checked through your interactions with the software as well. We have not seen any bug reports from you directly. Your dedicated account manager and training specialist are available to help address the issues you may be having. Please never hesitate to reach out to us for support through our direct contacts listed on https://icicletechnologies.com/support/

  ### 26. Great and vast program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Icicle ERP?**

There are so many options and tools that integrate into your business. It really keeps everyone in one central location. The support staff are very responsive and excellent!!

**What do you dislike about Icicle ERP?**

Big learning curve but that is not really Icicles fault, their team of trainers are great.

**What problems is Icicle ERP solving and how is that benefiting you?**

Digitalizing all documentation and allowing us to sync info to be able to cross reference everything. The traceability is fantastic.

  ### 27. The team at Icicle are awesome. Everyone is extremely knowledgeable and very helpful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Warren H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Icicle ERP?**

Once we are fully up and running, Icicle will be our one stop solution for all our business needs.

**What do you dislike about Icicle ERP?**

I don't foresee any downside as the training available is fantastic.

**What problems is Icicle ERP solving and how is that benefiting you?**

Icicle will allow us to have all our data in one system, with all our employees using the same set of data.

  ### 28. Software is perfect for small-medium size companies. Integrates ERP-FS & QA system and much more.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Icicle ERP?**

All in one application for manufacturing.

**What do you dislike about Icicle ERP?**

Lack of trending data. In many cases, we have to do it manually.

**What problems is Icicle ERP solving and how is that benefiting you?**

Inventory Management, costing, Food Safety & QA management system.

**Official Response from Romina Puno:**

> Hi Oscar, thanks so much for rating our software. We'd love to get your feedback on what data you'd like to trend if there isn't a pre-existing report for it. Please don't hesitate to chime in our Feature Request forum directly in the app! The team has responded to over 800 requests in the last calendar year so I'm sure we'll be able to keep your experience with our software as excellent as possible. Cheers, Romina



- [View Icicle ERP pricing details and edition comparison](https://www.g2.com/products/icicle-erp/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A51%3A25+-0500&secure%5Bsession_id%5D=1f596043-2ff6-4041-bb88-f0aa094c40bf&secure%5Btoken%5D=8ba7e4b0c277cc3445ffaefc24ba0130fe0e9ae48a8596297837e7ef7740dab2&format=llm_user)

## Icicle ERP Features
**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Management**
- Approval
- Communication
- Documents

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Analytics**
- Reporting
- Segmentation analysis
- Product lifecycle
- Simulation
- Historical Forecast
- Sales Trend Analysis

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Barcode support**
- Symbologies
- Serialization
- Standard formatting
- Printing
- Integrations
- Label Printing

**Nonconformance**
- Conformance Records
- CAPA
- Change Management
- Task Management
- Policy Management
- Document Management
- Incident Management
- Equipment Management
- Audit Management
- Workflow Management
- Risk Management
- Communications Management
- Training Management
- Maintenance Management
- Complaint Management
- Inspection Management
- ISO Standards Management
- Calibration Management
- Compliance Management

**Supply Chain**
- Compliance Management
- Incident Reporting
- Document Management
- Audit Management
- Shipping Management

**Supply Chain**
- Supplier Management
- Incident Reporting

**Distributor Operations - Beverage Distribution**
- Inventory Management
- Order Processing
- Product Information Management
- Route Planning
- Compliance Tracking

**Agentic AI - Foodservice Distribution**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Distribution Management
- Vendor Management
- Electronic Payments
- Inventory Replenishment
- Traceability
- Real-Time Updates
- Quotes/Estimates
- Production Tracking
- Maintenance Scheduling
- Warehouse Management
- Real-Time Monitoring
- Delivery Tracking
- Reporting & Statistics
- Food & Beverage Management
- Import/Export Management
- Accounting
- Activity Dashboard
- Customer Management
- Lot Tracking
- API
- Generative AI
- Communication Management
- Inventory Tracking
- Invoice Management
- Inventory Management
- Dispatch Management
- Inventory Optimization
- Billing & Invoicing
- Purchasing & Receiving
- Sales Trend Analysis
- Purchase Order Management
- Picking & Routing
- Sales Order Management
- Real-Time Data
- Order Entry
- Vendor Managed Inventory
- Activity Tracking
- Order Management
- Sales Reports
- Cost Management
- Order Tracking
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- AI Copilot

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Shelf Life
- Traceability
- Hazardous Materials

**Performance**
- Evaluation
- Selection
- Supplier Risk Management
- Communications Management
- Vendor Master Data Management
- Workflow Management
- Document Management
- Invoice Management
- Compliance Management
- Contact Management
- Vendor Management
- Inventory Management
- Procurement Management
- Supplier Management

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking
- Returns Management
- Order Management
- Shipping Management
- Discount Management
- Fee Management
- Consignment Management
- Layaway Management
- Gift Card Management
- Manufacturing Inventory Management
- Multi-Channel Management
- eCommerce Management
- Catalog Management
- Retail Inventory Management
- Reorder Management
- Warehouse Management
- Purchase Order Management
- Barcode/Label Management
- Shop Floor Management
- Supplier Management
- Inventory Management
- Item Management
- Pricing Management
- Invoice Management
- Sales Order Management

**Collaboration**
- Integrations
- Multiple users
- Forecast collaboration
- Inventory collaboration
- ERP integration

**Planning**
- Processses
- Contracts
- Content
- Requisition
- Customizable Templates

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Design**
- Shipping Labels
- WYSIWYG editor
- Color editor
- Graphics import
- 1D and 2D barcodes
- RFID Encoding
- Barcoding/RFID
- Receiving Labels

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports
- Supplier Quality Control
- Statistical Process Control
- Approval Process Control
- Quality Control

**Compliance Management**
- CCP Monitoring
- Lot Tracking
- Safety Plans
- Visualization Tools
- Cost Tracking

**Platform**
- Alerts
- Documentation
- Financial Management
- Dashboards
- Reporting
- Integrations
- Safety Checklist

**Sales Tools - Beverage Distribution**
- CRM
- Billing and Invoicing
- Sales Reporting & Analytics

**Additional Functionality**
- Barcode/Ticket Scanning
- Multi-Channel Management
- Supplier Management
- Workflow Management
- Customizable Fields
- Purchasing & Receiving
- Generative AI
- Data Import/Export
- Returns Management
- Customizable Reports
- Order Tracking
- Historical Reporting
- Shipping Management
- Real-Time Data
- Stock Management
- Invoice Management
- Order Processing
- Asset Tracking
- Labeling
- Billing & Invoicing
- API
- Label Templates
- Customizable Branding
- Inventory Replenishment
- Serial Number Tracking
- Customizable Templates
- Multi-Location
- Inventory Optimization
- Warehouse Management
- Summary Reports
- Sales Order Management
- Mobile Access
- Barcode Recognition
- Reporting & Statistics
- Audit Management
- Cost Tracking
- Inventory Management
- Activity Tracking
- Order Management
- Status Tracking
- AI Copilot
- Customization
- Inventory Tracking
- Purchase Order Management
- Location Tracking
- Audit Trail

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Supplier Information**
- Profiles
- Supplier Qualification
- Transaction History

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- IoT Integration
- Vendor Managed Inventory

**Planning**
- Activity Dashboard
- Capacity Planning
- Assortment Planning
- Business functions
- Goal planning
- Comprehensive Planning
- Workflow
- Scenario Planning
- Strategic Planning

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics
- Order Tracking
- Warranty Tracking
- Serial Number Tracking
- Inventory Tracking

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Traceability**
- Barcoding
- Custom Workflows
- Food Labels
- Recall Messaging

**Compliance Management**
- Visualization Tools
- HACCP Analysis
- Safety Plans
- Secure Communications

**Platform Capabilities - Beverage Distribution**
- Mobile Access
- Platform Integrations

**Additional Functionality**
- Supplier Quality Control
- Real-Time Monitoring
- Supplier Web Portal
- AI Copilot
- Quotes/Estimates
- Data Visualization
- Performance Monitoring
- Import/Export Data
- Third-Party Integrations
- Generative AI
- Activity Dashboard
- Audit Trail
- Multi-Vendor
- Alerts/Notifications
- Reporting/Analytics
- Collaboration Tools
- Customizable Reports
- Real-Time Data

**Additional Functionality**
- Data Import/Export
- Check Printing
- Price Optimization
- Online Store Builder
- Customizable Fields
- Categorization/Grouping
- Reporting & Statistics
- Inventory Optimization
- Shopping Cart
- Customizable Reports
- Sales Reports
- Credit Card Processing
- AI Copilot
- Multi-Location
- Mobile App
- Generative AI
- Automatic Backup
- Label Printing
- Point of Sale (POS)
- Multi-Currency
- Self Service Portal
- Order Processing
- Purchasing & Receiving
- SKU/UPC Codes
- Billing & Invoicing
- Check-in/Check-out
- Barcode/Ticket Scanning
- Reporting/Analytics
- Search/Filter
- Collaboration Tools
- Backup and Recovery
- Data Synchronization
- Product Identification
- Kitting
- Mobile Access
- Predictive Analytics
- Inventory Control
- Inventory Auditing
- API
- Bill of Materials
- Ordering Automation
- Inventory Replenishment
- Custom Pricing Rules

**Additional Functionality**
- Visual Analytics
- Purchase Order Management
- Customizable Reports
- Alerts/Notifications
- Collaboration Tools
- Inventory Management
- Demand Forecasting
- Real-Time Analytics
- Data Import/Export
- Stock Management
- Planning Tools
- Supply Chain Management
- Real-Time Data
- Distribution Management
- AI Copilot
- API
- Retail Inventory Management
- "What If" Scenarios
- Promotions Management
- Cost Tracking
- Multi-Channel Management
- Reporting & Statistics
- Data Synchronization
- Data Visualization
- Performance Metrics
- Multi-Location
- Warehouse Management
- Generative AI
- Inventory Replenishment

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**Supplier Management**
- Evaluation
- Selection
- Risk Management
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Inventory Management**
- Customer Portal
- Cycle Counting

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Platform**
- Incident Reporting
- Integrations
- Recipe Management
- Purchase Order Management
- Recall Management
- Inventory Management
- Production Management
- Product Lifecycle Management
- Workflow Management
- Order Management

**Additional Functionality**
- CRM
- Traceability
- Labeling
- Generative AI
- Customizable Reports
- AI Copilot
- Quality Control
- Activity Dashboard
- Alerts/Notifications
- Traceback & Traceforward
- API
- Bills of Material
- Data Import/Export
- Barcode/Ticket Scanning
- Reporting & Statistics
- Multi-Location

**Additional Functionality**
- Batch Processing
- Supplier Management
- Shipping Management
- Order Management
- Supply Chain Management
- 3PL Management
- Workflow Management
- Generative AI
- Mobile Access
- Customizable Fields
- Financial Management
- AI Copilot
- Accounting
- Inventory Optimization
- Dock Management
- Labor Management
- Picking & Routing
- Kitting
- Real-Time Monitoring
- Space Management
- Reporting & Statistics
- Yard Management
- Compliance Management
- Inventory Management
- Multi-Channel Management
- Returns Management
- Shipping Labels
- Ordering Automation
- Barcoding/RFID

**Manufacturing**
- MRP
- Formulas & Recipes
- MPS
- Shop Floor
- WIP
- Work Orders
- Co-Products & By-Products
- Batch Management

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Quality Management**
- Inspections
- Rework
- Waste
- Defects
- Recalls
- Compliance
- Customer Requirements

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Distribution**
- Picking & Packing
- Custom Packing
- Labelling
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Supplier Information**
- Profiles
- Qualifications
- History

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing
- Customer Database
- Activity Dashboard
- Transaction History
- Budget Tracking
- Cost Tracking
- Alerts/Notifications
- Status Tracking
- Demand Forecasting
- Customer History
- Serial Number Tracking
- Status Tracking
- Third-Party Integrations
- Demand Forecasting
- Activity Dashboard
- Alerts/Notifications

**Agentic AI  - Process ERP**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Agentic AI - ERP Systems**
- Decision Making

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Additional Functionality**
- Defect Tracking
- Electronic Signature
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Generative AI
- Nonconformance Tracking
- Surveys & Feedback
- Access Controls/Permissions
- API
- AI Copilot
- Alerts/Notifications
- Real-Time Data

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