Icertis Contract Management Software Reviews & Product Details

Icertis is the AI-native platform that turns contracts into measurable business impact. At the platform’s core is Vera – the complete contract AI layer that understands business and industry context – connecting agreements, data, and systems to power the autonomous enterprise with contract intelligence.  

Seller

Icertis

Discussions

Icertis Contract Management Software Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Spanish, Turkish, Chinese (Simplified)

Solution Type

All-in-One

Used by PwC and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

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Icertis Contract Management Software Integrations

(11)

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Jason I.

Enterprise (> 1000 emp.)

5/1/2018

"Icertis for software licensing contracts"

5/5

What do you like best about Icertis Contract Management Software?

We use Icertis to manage contracts worldwide for our high volume software licensing programs. We chose Icertis due to their ability to support our requirements out of the box. Our contracting model presents many possible variations based on customer geography, industry, and other attributes. Icertis enabled us to dynamically handle these variations in a performant and reliable way. Support along the way was excellent and Icertis is built on Azure which enabled the scale we needed to be successful. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Setting up localized clauses/templates took more time than anticipated. We would have like more ability to do bulk content uploads to support our localized variations. We did investigate using the localization module that Icertis offers, but we have not implemented that as a solution yet. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

We invested in an additional implementation support contract which helped ease our on-boarding and deployment. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Icertis was critical to handling more complex customer licensing scenarios as well as geographic expansion. With Icertis, we were able to dramatically expand the customers we could address thereby growing our revenue. Icertis also enabled us to simplify contract management which was previously an engineering effort and now is a simple configuration change through the ICM contract management UI. Review collected by and hosted on G2.com.

Shelby M.

Enterprise (> 1000 emp.)

5/17/2018

"Icertis user experience"

5/5

What do you like best about Icertis Contract Management Software?

In my experience with Icertis I have found the user interface to be top notch. The customization of the dashboard allows user to get a personal experience and allows them the ability to have quick access to the things that are important to them. The help articles and videos are a great added bonus. The Icertis Freshdesk is very helpful in answering questions and provides answers very quickly. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

The lack of having a signing module within Icertis and having to use a third party provider for this service. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Contract storage. One of the benefits that I have found most rewarding is the search-ability of contracts. I am able pull data in a few minutes that would have taken me hours before. The reporting is also extremely helpful when trying to determine how we are negotiating with our suppliers. Review collected by and hosted on G2.com.

Payal A.

Mid-Market (51-1000 emp.)

5/1/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"ICM - best product"

5/5

What do you like best about Icertis Contract Management Software?

Configuration, Flexibility, Potential for customization, better than competitions' products Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Icertis forces you to rethink your workflows. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

This is the best product I have used so far. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

- Improve processing SLA - prior to Icertis, we did not have a defined process for handling our SLAs

- We have also experienced revenue recognition with the help of Icertis where as before we were not aware of some of the rev rec

- Visibility into vendor discounts. Prior to Icertis, we were not aware if/when we were eligible for a bulk discount from a vendor. Icertis helps us get more visibility into these discounts.

-The all-up contracting process is more transparent and we can see exactly what the status is on any given contract and who the approver is so we can accelerate time to value in our contracts. Review collected by and hosted on G2.com.

Verified User in Furniture

Mid-Market (51-1000 emp.)

11/7/2018

"Icertis has been great"

4.5/5

What do you like best about Icertis Contract Management Software?

The intuitiveness of the app. We also have a great project manager and support specialist. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

The inability to set the priority on defect tickets. Nothing with the application itself. Review collected by and hosted on G2.com.

Lucas S.

Ingénieur informaticien

Computer Software

Mid-Market (51-1000 emp.)

4/30/2018

"A really good software "

4/5

What do you like best about Icertis Contract Management Software?

Icertis has a design that really makes you want to work, the dashboard and the storage capacitiesare really nice too.

It is also very easy to update contracts and track changes and updates. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

For me there is almost nothing that causes me problems in this software... In my company I am not the only one to work with and none of us has any problem... Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

Nothing.. Do not hesitate to work with this software...

Take the time to set it up properly with all your team ! Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Thanks to Icertis we were able to save a lot of time on how to manage our contracts. Review collected by and hosted on G2.com.

Travis A.

U.S. Cost Supervisor

Food & Beverages

Enterprise (> 1000 emp.)

5/17/2018

"Great Solution"

4.5/5

What do you like best about Icertis Contract Management Software?

Having a repository for the contracts. This will provide a seamless transition as people move out and into their positions and allow them to access the contracts without hesitation Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Still so new to the program so difficult to say. At the moment everything looks great, so no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

Providing a view only access to allow team associated with the contracts, but not needing to update anything, access to see and review contracts as needed. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Providing a hub for all our contract needs, allowing easy access to the contracts even when team members move on. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring

Mid-Market (51-1000 emp.)

7/24/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Makes Sales Life Easy"

5/5

What do you like best about Icertis Contract Management Software?

It made such a difference in my productivity to have access to all my customer Master Agreements and SOW available to me any time of the day or night. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

Really nothing to dislike at this time. All my info is at my fingertips when I need it. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

Having all your agreements/contracts in one place has literally saved me so much time and made me productive. I no longer wait to get the most recent MSA or SOW from administrators that work in different time zones. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

Access to the contractual information when I need it to be productive. Review collected by and hosted on G2.com.

Camila G.

Enterprise (> 1000 emp.)

5/10/2018

"User Friendly"

5/5

What do you like best about Icertis Contract Management Software?

The easiness to work with this tool. The dashboard is pretty straight forward and on top of that the help link is extremely detailed. When I was first learning to use the tool, the help button gave me detailed information on everything I needed. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

No complaints so far and I only heard great things from the rest of the team. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/26/2018

"Very Supportive Staff, great to work with"

5/5

What do you like best about Icertis Contract Management Software?

Easy to use and easy to adopt and administer Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

user adoption, users do not want to change the way they submit contracts. This is a little more complex than they are use to. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

5/17/2018

"Nice platform to share, organize and track documents."

5/5

What do you like best about Icertis Contract Management Software?

Very helpful to be able to assign tasks and track the process of contract finalization. Review collected by and hosted on G2.com.

What do you dislike about Icertis Contract Management Software?

There is some duplication with current systems. Review collected by and hosted on G2.com.

Recommendations to others considering Icertis Contract Management Software:

I would recommend icertis if you have a lot of stakeholders involved in your contracts as well as if you have numerous contracts and you need to keep track of them all in one concise place. It's also nice to be able to assign tasks and insert commitments. Review collected by and hosted on G2.com.

What problems is Icertis Contract Management Software solving and how is that benefiting you?

This is helping us to move contracts through our process quicker and keep records of edits. Outside stakeholders are also recognizing that this tool is helpful and time saving for them as well. Review collected by and hosted on G2.com.