IBM Verify CIAM Features

Authentication Options (6)

Authentication User experience: As reported in 26 IBM Verify CIAM reviews. Process of providing credentials and logging into multiple systems is easy and intuitive for users
Supports Required Authentication systems: Based on 25 IBM Verify CIAM reviews. Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
Multi-Factor Authentication: As reported in 26 IBM Verify CIAM reviews. Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Supports Required Authentication Methods/Protocols: Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case 25 reviewers of IBM Verify CIAM have provided feedback on this feature.
Federation/SAML support (idp): As reported in 24 IBM Verify CIAM reviews. Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.
Federation/SAML support (sp): Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider. This feature was mentioned in 24 IBM Verify CIAM reviews.

Access Control Types (5)

Endpoint access: Provides ability to control access to PC's, Mobile devices, and other endpoint devices. 25 reviewers of IBM Verify CIAM have provided feedback on this feature.
Local Access: As reported in 24 IBM Verify CIAM reviews. Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.
Remote Access: Based on 24 IBM Verify CIAM reviews. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Partner Access: As reported in 24 IBM Verify CIAM reviews. Controls access to users that are not company employees that are either within the companies local area network or outside the network
Supports BYOD users: Based on 24 IBM Verify CIAM reviews. Enables users to use their own device to access company applications.

Administration (13)

Ease of installation on server: Based on 26 IBM Verify CIAM reviews. Installation process is easy and flexible.
Password Policy Enforcement: Based on 25 IBM Verify CIAM reviews. Options for resetting and enforcing password policies
Administration Console: As reported in 25 IBM Verify CIAM reviews. Provides Administration tools/console that are easy to use and learn for routine maintenance tasks
Ease of connecting applications: Easily provisions new systems, platforms or applications using configuration and not customization. 24 reviewers of IBM Verify CIAM have provided feedback on this feature.
Self Service Password Administration: Users can set, change passwords without interaction from IT staff This feature was mentioned in 22 IBM Verify CIAM reviews.
Reporting: Based on 16 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Standard and customized report creation to ensure appropriate access rights have been assigned
Mobile App: Based on 12 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights
Ease of set up for target systems: Based on 15 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
APIs: Based on 14 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Provides appropriate application interfaces to enable custom integrations for unique business requirements
Bi-Directional Identity Synchronization: As reported in 19 IBM Verify CIAM reviews. Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application.
Policy Management: Enables administrators to create access policies and applies policy controls throughout request and provisioning processes. This feature was mentioned in 19 IBM Verify CIAM reviews.
Cloud Directory: Provides or integrates with a cloud based directory option that contains all user names and attributes. This feature was mentioned in 20 IBM Verify CIAM reviews.
Application Integrations: Integrates with common applications such as service desk tools.

Platform (7)

Multiple Operating system support: Supports Endpoint access control to multiple operating systems This feature was mentioned in 25 IBM Verify CIAM reviews.
Multi-Domain Support: Allows user authentication to be honored by all the hosts in two or more domains This feature was mentioned in 24 IBM Verify CIAM reviews.
Cross Browser support: Based on 25 IBM Verify CIAM reviews. Support access to browser based applications across required browser types
Fail over protection: Based on 24 IBM Verify CIAM reviews. Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate
Reporting: Based on 26 IBM Verify CIAM reviews. Contains pre-built and custom reporting tools to required to manage business
Auditing: As reported in 25 IBM Verify CIAM reviews. Provides mechanism for auditing authentication for trouble shooting purposes.
Third Party Web Services support: Can call and pass credentials to third party web services. This feature was mentioned in 24 IBM Verify CIAM reviews.

User on/off Boarding (6)

Self Service Access requests: Based on 17 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Users can request access to an application and be automatically provisioned if they meet policy requirements
Smart/Automated Provisioning: Based on 17 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Automates account/access rights creation, changes and removals for on-premise and cloud apps
Role Management: Based on 16 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Establish roles that create a set of authentication rights for each user in the role
Policy Management: Based on 16 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
Access Termination: Based on 16 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Terminate access to multiple applications based on dates
Approval Workflows: Based on 15 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow

User Maintenance (3)

Self Service Password Reset: Based on 15 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
Bulk Changes: Based on 14 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Change users and permissions in bulk
Bi-directional Identity Synchronization: Based on 14 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application

Governance (2)

Authentication type (7)

SMS-Based: Based on 62 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Sends a one-time passcode (OTP) via SMS.
Voice-Based Telephony: Based on 61 IBM Verify CIAM reviews. Provides a one-time passcode (OTP) via voice-call.
Email-Based: Based on 62 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Sends a one-time passcode (OTP) via email.
Software Token: Based on 58 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Offers software tokens, which are applications installed on a mobile phone, wearable devices, or desktops and generate time-based one-time passcodes (TOTP) that a user can easily copy. Software tokens work both online and offline.
Biometric Factor: Based on 60 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Allows biometric factors such as fingerprints, faceprints, voiceprints, or other biometric information to be used as an authentication factor.
Mobile-Push: Based on 57 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet.
Risk-Based Authentication: Based on 60 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Analyzes users' IP addresses, devices, behaviors and identities to authenticate a user.

Functionality (25)

Multi-Device Sync: As reported in 60 IBM Verify CIAM reviews. Allows the use of tokens on multiple devices. This feature can also be turned off if the user does not want this.
Backup: As reported in 58 IBM Verify CIAM reviews. Offers encrypted backup recovery stored by the vendor.
Dashboard: Based on 33 IBM Verify CIAM reviews. Offers a dashboard to capture, store, and manage granular user consents
Reporting: Provide reporting functions showing granular data to demonstrate compliance to regulators 33 reviewers of IBM Verify CIAM have provided feedback on this feature.
Integrations: As reported in 33 IBM Verify CIAM reviews. Integrates with marketing software and other analytical tools
End-user management: Allows end-users to manage their preferences online This feature was mentioned in 32 IBM Verify CIAM reviews.
Audit trails: Shows audit trails of how user consent preferences have changed This feature was mentioned in 33 IBM Verify CIAM reviews.
APIs: Offers APIs to link to your data 33 reviewers of IBM Verify CIAM have provided feedback on this feature.
Mobile SDK: Offers a mobile SDK to use consent management tools on mobile apps This feature was mentioned in 32 IBM Verify CIAM reviews.
Customizable design: As reported in 33 IBM Verify CIAM reviews. Offers customizeable designs to match corporate branding
Server-side storage: As reported in 33 IBM Verify CIAM reviews. Offers server-side storage of consent, not client-side, for compliance reporting purposes
Self-registration and self-service: Based on 30 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management.
Authentication: Based on 30 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Verifies user identity with authentication, which may include multiple multi-factor authentication methods.
Scalability: Based on 29 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Scales to support growing a customer base.
Consent and preference management: Based on 29 IBM Verify CIAM reviews. Captures and manages a customer's consent and preferences to comply with data privacy laws such as GDPR and CCPA.
Social login: Based on 29 IBM Verify CIAM reviews. Offers users the option to sign in with social media accounts.
Customer data linking: Based on 29 IBM Verify CIAM reviews and verified by the G2 Product R&D team. Integrates with directories or other data stores that house customer data to create a complete view of a customer.
FIDO2-compliant: Offers FIDO2-enabled authentication method 28 reviewers of IBM Verify CIAM have provided feedback on this feature.
Multiple authentication methods: Offer users multiple ways to authenticate including, but not limited to: mobile push on trusted devices, FIDO-enabled devices, physical security keys, keycards, smart watches, biometrics, QR codes, desktop app + pin, and others. 31 reviewers of IBM Verify CIAM have provided feedback on this feature.
User provisioning: As reported in 65 IBM Verify CIAM reviews. Simplifies or automates user provisioning, deprovisioning, and other user role changes.
Password manager: As reported in 63 IBM Verify CIAM reviews. Offers password management tools to end users.
Single Sign-on: Based on 64 IBM Verify CIAM reviews. Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts.
Enforces policies: Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data. 68 reviewers of IBM Verify CIAM have provided feedback on this feature.
Authentication: As reported in 65 IBM Verify CIAM reviews. Authenticates users prior to granting access to company systems.
Multi-factor authentication: Offers multi-factor authentication methods to verify a user's identity. This feature was mentioned in 67 IBM Verify CIAM reviews.

User Experience (3)

Authentication (4)

Multi-Factor Authentication: Based on 13 IBM Verify CIAM reviews. Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
Biometric Authentication: As reported in 12 IBM Verify CIAM reviews. Uses biometric trait or characteristic to authenticate. Additional hardware may be required to support this type.
Other Authentication Methods: Provides authentication capabilities outside standard authentication methods such as MFA and biometric .
Role-Specific Authentication: Able to assign authentication requirements for different levels of users, such as more robust authentication for senior level executives.

Type (2)

Reporting (4)

Tracking: Tracks user activities across protected systems. This feature was mentioned in 63 IBM Verify CIAM reviews.
Reporting: Provides reporting functionality. This feature was mentioned in 63 IBM Verify CIAM reviews.
Access & Permission Change Reporting: Log and report all modifications to user roles and access rights.
Compliance & Audit Trail Export: Provide standardized reports for regulatory compliance and audits.

Implementation (3)

Authentication & Authorization - Identity and Access Management (IAM) (1)

Administration & Governance - Identity and Access Management (IAM) (2)

Generative AI - Identity and Access Management (IAM) (3)

AI Authentication Risk Management - Customer Identity and Access Management (CIAM) (5)

Adaptive MFA: Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it.
Anomaly Detection: Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk.
Fraudulent Login Detection: Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI.
Adaptive Authentication Policies: Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time.
Risk-Based Authentication: Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login.