Last updated: Nov 01, 2026
| Time to go live | Relative frequency |
|---|---|
| Under 1 month | Most common |
| Under 1 day | Also reported |
| 1–3 months | Also reported |
Easy interface with a name you can trust. Review collected by and hosted on G2.com.
Cost prohibitive, tech support lacks a bit Review collected by and hosted on G2.com.
I like how IBM CPQ can automatically quote. Review collected by and hosted on G2.com.
Like of ability to have multiple "if" "then" variables included in the automated functions. Review collected by and hosted on G2.com.
It is extremely user friendly and adaptable for all my work applications Review collected by and hosted on G2.com.
I don’t dislike anything about it. I find that it is achieving everything I expected and more. Review collected by and hosted on G2.com.
The IBM CPQ application synchronizes your online sales and distribution channels via the one centralized platform. Each IBM CPQ receives login details and based on their permissions they can communicate with specific channels. Review collected by and hosted on G2.com.
I have faced a few challenges with crashing and sometimes its' not as intuitive as it is supposed to be. Review collected by and hosted on G2.com.
Easy to use and IBM has good customer support Review collected by and hosted on G2.com.
Slow loading software and sometimes CRM doesn’t track to CPQ Review collected by and hosted on G2.com.
Ease of user interface and navigation!!! Review collected by and hosted on G2.com.
It comes with many clicks, too many. SAD. Review collected by and hosted on G2.com.
easy to install, administer and use on an ongoing basis Review collected by and hosted on G2.com.
more customization functionality would be very useful Review collected by and hosted on G2.com.
We greatly appreciate your feedback. The overall user experience is always a major focus for us and ensuring a more simplified user experience. Feedback like this is extremely helpful in bringing insights to the development team.
There are some basic functionalities that we needed for quoting that this product satisfied. Other than that though I would not recommend it. Review collected by and hosted on G2.com.
It works today because of the heavy customization we had to do with the software. A lot of the promises we were told about IBM Sterling CPQ did not hold to the business requirements that we needed. Review collected by and hosted on G2.com.
Thanks for taking the time to comment. IBM CPQ is a robust proven solution that enables our customers to be successful in simplifying and accelerating the sale of complex goods and services, regardless of channel. If there are capabilities you need that IBM CPQ does not support, we would like to understand what those are so we can validate that they are really not supported (or if applicable). We've had several releases since June of 2016 so it's possible gaps have been addressed.
The Builds are the best part in IBM Sterling CPQ. IBM Sterling Configure, Price, Quote (CPQ) Capabilities
With the help of the highly skilled implementation team from Lightwell, your company will benefit from numerous capabilities, including the following:
A product configurator that provides all of your sales channels a consistent means to build a product configuration with up-to-date product specifications and pricing. Whether your sales channel is your customer facing website, your call center, your sales team, or a strategic partner or reseller, you can present a single view of your product offerings to all channels, and have filtering criteria and security built around the product configurator.
A price management module that enables you to centralize the creation, change and communication of product pricing data. This module is highly customizable based on your business rules, and gives maximum flexibility to business users by providing a multitude of price levels by product and by customer. Also, price changes can be transmitted and sent easily, giving real time updated information to all channels when needed.
A catalog that allows you to deliver product information across the demand chain and manage all aspects of selling product parts. Review collected by and hosted on G2.com.
ANT Scripting is the only thing that we have to learn Review collected by and hosted on G2.com.
Thank you for your comments and positive feedback. It's great to hear that IBM CPQ is helping your business be more efficient and successful!
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
What is your experience regarding pricing and costs for IBM Sterling Configure, Price, Quote, and how does it compare to other CPQ tools?
What is IBM Sterling Configure, Price, Quote used for?
Averages based on real user reviews.
2 months
14 months
19%
