IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

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Adam H.

Paralegal

Small-Business (50 or fewer emp.)

Originally submitted 7/29/2021

"IBM has always been the software for my small business. If I were still operating, it’d be the one!"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

It covers EVERYTHING. IBM is reliable and their customer service has been a very pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

There were a little too many software hiccups, but as stated above the customer service has always been amazing. Review collected by and hosted on G2.com.

Jose Antonio P.

Espacios Comerciales

Enterprise (> 1000 emp.)

4/21/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Was very nice but need more information about it"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

Configure, and the classic designated a black Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Square shape is so classic, we need to take a risk of change. Review collected by and hosted on G2.com.

Nicole S.

2nd Head Cashier

Mid-Market (51-1000 emp.)

Originally submitted 11/28/2018

"2nd head cashier"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

It's really easy to use, and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I really dont have any negative things to say but sometimes it has issues stopping. Review collected by and hosted on G2.com.

Arilene M.

Save time and focus on your sales thanks to pipedrive

Enterprise (> 1000 emp.)

7/8/2019

"Your sales can be more organized through IBM CPQ"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

The positive aspects that this application offers you is initially evaluating your process within the company for your sales, whether it is the most appropriate or if, on the contrary, it is not having the expected results. This application has the ability to create parameters aimed at any type of audience, which allows you to have a real terrain where you can operate, giving you sales variety, in which you can make product promotions and move with your products without getting stuck. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

It only allows you to use or request a demo to test the software for sale, has no visible prices or plans of what IBM offers to consumers, does not specify whether it applies to all countries in the world, and finally, I think it is important to know if the data you download on IBM will be backed up in the cloud or on the user's PC. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

It is always good to be updated in sales processes and strategies attached to technology and in order to improve your sales, IBM CPQ offers you much more for your company. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

I was only able to request the demo and I am currently waiting for you to contact me to see the complete process on the sales process offered by IBM CPQ where I would like to learn how to have the best sales of my products at the best price and in the shortest possible time for my business to be stable and aspirational to grow. Review collected by and hosted on G2.com.

Bryant D.

SDE

Mid-Market (51-1000 emp.)

2/23/2019

"User Experience and rules"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like the IBM services and how the system keeps a good maintenance for users to use. This is very convenient and useful compared to any other I have used before. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Honestly, there is nothing I dislike. The only thing is waiting for the next update on the program and system to see the new features. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

IBM CPQ provides a very good user experience for both users and business owners. It makes everything work more efficiently than others. I like the service and system for keeping the products achieving what people expect. I highly recommend using it, and you will see how it helps you run your business or enhance user experience. All in all, it's just awesome. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

I used IBM CPQ to work on my business and simplify the selling of complex products to provide the best services and experience. It automates the configuration, pricing, and quoting of complex products, saving me a lot of time and making my life easier by organizing everything for business, including price quotes, multitasking, solution, relationship management, and more. Review collected by and hosted on G2.com.

Scott A.

Sr Inside Sales

Telecommunications

Small-Business (50 or fewer emp.)

10/3/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Staff Experience"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

The speed and technology of the suite exceeds the previous service we used to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Expensive but it pays for itself eventually Review collected by and hosted on G2.com.

Hunter V.

Factory Sales Manager & Trade Show Manager

Mid-Market (51-1000 emp.)

1/18/2019

"My Experience with IBM cpq"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like the ease of use, especially when I have large quotes to work up. Having everything generated automatically really takes a lot of the legwork out of having to get pricing for me and my crew here at SDC. It takes the burden of monotonous slaving to get something fast for the customer out of the job detail and creates an easier way for us to be more efficient and effective in our general everyday performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I can honestly say that in the period of time that me and my partners, co-workers, and staff here at SDC have been using this software program, it has been a delight that has made us much more effective and confident. I can't really say that there have been a lot of dislikes in regards to this product. I think I am pleased in every aspect thus far. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

None at this time. I think everything is really running smoothly as far as I can tell. Great product, works well, and I am very pleased with its performance and will continue to use it in the future. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

It makes it so much easier for us to do pricing when a customer comes to us with something big or if something has a bunch of SKUs in it that would normally take hours. It now only takes minutes, and when large quoting opportunities come in, this program puts ease into the workload, allowing us to focus on other important daily tasks. Review collected by and hosted on G2.com.

Eduardo E.

Manager

Mid-Market (51-1000 emp.)

6/7/2019

"Long reboot times"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Very user friendly and simple to use once the product wasn’t learned. User interface was easy to learn overall. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The reboot time takes a while. Depending on how big the business or infrastructure is, the reboot time can lag. Depending on what is needed to be done, this can delay business/work. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

4/11/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"IBM Review"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

What I like the most is that it is an easy and not too complex system in terms of understanding and working about the system. There are a few complexities but when working about the system there are things that you can figure out on your own. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

What I don’t like is that system crashes more than necessary. I don't know if it just at my office but system tends to crash and it takes a while to pull up again. Review collected by and hosted on G2.com.

Yudith Marlene A.

Asistente analista 2

Mid-Market (51-1000 emp.)

9/17/2018

"Improve your sales with IBM CPQ"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

This program is a sales adviser and counselor, in which its main tool is to help improve the sales processes to adjust the parameters of the buyers, where it can be adapted as much as the prices as in the quality of the product you are looking for, in addition to that, it gathers the testimonials of the clients, in order to improve the sales process, it also gives the opportunity to cross-sell in order to find a better option for the client, it allows you to perform a quote visibility process, fast and safe Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

This software has the purpose of being able to improve your sales, for me it has nothing negative that is a very complete software to compete and attract clients Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

should give more information about this software so that new users have more information Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

My experience is test however the tools to improve the sales process, where you can create the parameters and the software will give you options for improvements, after the sale the system collects if you want the buyer's testimony, for Know how you can improve your sales and get many more sales options Review collected by and hosted on G2.com.