IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

Here's how.

Verified User in Printing

Mid-Market (51-1000 emp.)

7/27/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Sales Software? Eh"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

The software layout. Easy to navigate!!! Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The speed is very slow. . When the call centers at its peak it’s slow Review collected by and hosted on G2.com.

Harrison L.

Clerk

Enterprise (> 1000 emp.)

1/11/2018

"Seamless"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

The ability to manipulate both genetic and environmental variables with relative ease has made CPQ my go to sales software on many occasions. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Like all software there’s always room for improvement, some designs in the code are somewhat redundant but that’s nothing a path can’t resolve. Review collected by and hosted on G2.com.

Lanora L.

Care Provider

Food & Beverages

Enterprise (> 1000 emp.)

Originally submitted 1/24/2018

"Absolute best"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Software is easy to navigate through rarely freeze during an presentation Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Sometimes that it freezes in the middle of work when working on a presentation Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Give it a shot you have nothing to lose one of the best softwares for a large or small businesses Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

What stock I have an inventory the analytics of it is very easy to navigate through Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

6/22/2018

"Good system"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

This system is very reliable. I am not a big computer person myself Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Sometimes it is slow and we often have computer issues Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

6/22/2018

"I’ve never had a problem"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

It’s straight to the point radius for new employees to adapt Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

No issues with the system thugs were accommodating Review collected by and hosted on G2.com.

Brianna E.

Subscription Specialist-Corporate Accounts

Publishing

Mid-Market (51-1000 emp.)

1/11/2018

"Cpq rev"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like the versatility of the program and the variety of options available and it helps get rid of inconsistency. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

We have freelance and remote employees and it is not the easiest for them to use. Review collected by and hosted on G2.com.

Jonathan G.

Program Director

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

12/22/2017

"One of the best programs ever"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like how it is very easy to use and there are not many complications in the program Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I struggle a lot to get logged in at moments, I don't know if it's my computer or the program but sometimes it won't let me access my account Review collected by and hosted on G2.com.

Brooke J.

Customer Service Assiociate

Enterprise (> 1000 emp.)

1/22/2018

"It got the job done"

2.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Used this as an OS while working at Dillard’s department stores. It ran. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The version we used was out of date. It could be hard to complete orders with it. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts

Mid-Market (51-1000 emp.)

3/7/2018

"IbM"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

I think the interface is easy and quick to learn Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The button are placed weird in some parts of the software Review collected by and hosted on G2.com.

Verified User in Legal Services

Mid-Market (51-1000 emp.)

1/9/2018

"IBM CPQ"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I find that using this item lets me be free to make the choice & use the terms & codes freely in what I am doing Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Not enough time to understand all of it at once. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Just making the terminology more easier to understand upon first reading & using Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

I just refer it to the IT department and then they come tell me on better terms what is going on etc Review collected by and hosted on G2.com.