IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

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Mary Thomas P.

Marketing Communications Coordinator

Accounting

Mid-Market (51-1000 emp.)

1/11/2018

"Forward-thinking method for quicker sales"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

IBM® CPQ has helped my team log sales for several new digital products we offer to advertisers. The main thing I like is that it is consistent with other IBM programs I've used - clean and simple. IBM has a sleek interface that I find relatively easy to use. IBM CPQ is a forward-thinking program that offers ways to track a client's success. There is also a useful price management module that is easy for all channels to access that help our business make the best decision for conducting further sales. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

In the beginning, there was a noticeable lag when opening this program. It also slowed down other functions running at the same time. However, it seems like this issue is getting better and is rarely an issue anymore. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Experience with other IBM programs Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

IBM CPQ is helping us get to our goal of drastically shortening what was originally a lengthy sales cycle to a more concise and faster turning one. Some of the main benefits they've provided are: automated pricing and approval processes plus helping to deliver the products and services our customers need in a lot less time, and with more accuracy. Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

11/13/2018

"IBM is alive and well!"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

The brand name recognition, longevity of the name, company Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

IT is not as user-friendly as I would like and more geared toward those who work in computers Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

8/7/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Use of the IBM machine"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like efficiency of this software and how it is able to efficiently get work done. I also like that there is little no glitches. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The only thing I dislike is that there are some freezing with this software. Another thing I dislike is that there might be little glitches that may arrive. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

I consider no recommendations. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

IBM CPQ has benefit me with being able to ring customers up and efficiently get them in their way and out the door of the business. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

11/16/2018

"We are migrating to a new billing platform but it has been useful when we relied on this system for "

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

It had the necessary information for doing job and knew where to find what I needed. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

It was not tied to our ordering system separate systems for ordering and billing. Review collected by and hosted on G2.com.

Verified User in Information Services

Enterprise (> 1000 emp.)

8/29/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Does the job but not as intuitive and user friendly as competitive tools"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

The routing features work quite well and it gets to the right people for approval in an easy manner Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

If you are doing multiple bids for the same deal it is very hard to keep track of which bid is for what. Furthermore, if you have declined bids you cannot make simple changes to reactivate it. Review collected by and hosted on G2.com.

Verified User in Building Materials

Small-Business (50 or fewer emp.)

11/21/2018

"Easy to use"

2.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

All around good have no issues with it Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Speed a bit slow at times but that could be my laptop Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/5/2018

"ibm"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

how easy it is to use. and the pricing is good Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

there wasnt anything that I disliked about this product Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

10/30/2018

"Best"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

It is easy to use and very efficient for us Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Sometimes there are some bugs that made it annoying Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

6/30/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simple as that"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I'm very impressed with the software and not only how easy it is to use but all of the different types of color schemes Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Very difficult to understand at first, also something's on the software like the settings layout is too complicated for many users Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Learn how to use it and get a head start on using it to its full potential Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

Pull print out of the open to close sales and total revenue and organizes it very easy to read and understand Review collected by and hosted on G2.com.