IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

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Verified User in Warehousing

Enterprise (> 1000 emp.)

2/7/2019

"Ibm"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

The way the whole system looks it’s easily accessible Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Sometimes it’s slow due to so many people connected to it Review collected by and hosted on G2.com.

Ivy B.

Customer Service Sales Representative

Retail

Enterprise (> 1000 emp.)

3/3/2018

"Sterling Order Management"

2/5

What do you like best about IBM Sterling Configure, Price, Quote?

The program makes cancelling orders and modifying order charges a little simpler than other programs we use. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I dislike that the program is terribly slow, which can be a bit of a challenge when you have a customer on the phone. I also find that I have to close out of the program frequently and redo steps multiple times to get the program to work. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

I would not recommend this particular software to a business, because of the level of difficulty I've personally experienced trying to use it. I am unsure if it is due to the complexity of the software, but no one in our company seems to fully understand how the program works, and it can present major problems with cancelling special order sales. I have experienced extreme customer dissatisfaction while using this software. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

It is a somewhat functional software for placing customer orders. I have not noticed many specific benefits to the Sterling software. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

12/5/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-one takeaway."

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

The ability to see sales reports well ordered, while showing successes of employees and clients alike. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

There's not much I dislike in this product. User inyis strong. A deeper tutorial for new users perhaps? Review collected by and hosted on G2.com.

Evan L.

Office Manager

Accounting

Mid-Market (51-1000 emp.)

11/12/2018

"Its great"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like that it is easy to use, user freindly Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Nothing at all in my opinion. Nothing bad to say Review collected by and hosted on G2.com.

Verified User in Internet

Enterprise (> 1000 emp.)

12/14/2018

"Fast and reliable"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

What I liked best about IBM CPQ is the versatility and reliability of the program. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

What I disliked about IBM CPQ is the interface. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

12/11/2018

"IBM CPQ Review"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

The interface was super intuitive to figure out Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

At the same time, it was also a bit cluttered, and took a bit of time for me to figure out how to use it for what I needed. Review collected by and hosted on G2.com.

Verified User in Wireless

Small-Business (50 or fewer emp.)

11/6/2018

"Good service"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

The quality and easiness to work with. It has many applications that we use to sell phones. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Poor connection when the wind is blowing slightly. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

11/6/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Ibm Cpq software"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I feel like in my personal opinion that IBM CPQ could definitely use an update to be more convenient for the customer and employee. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

It is slow and does not work properly most of the time. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

12/1/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Daily work program"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Imb cpq is use daily to keep track of custpmer info and certain sales for us. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I rarely use it myself, the company has it available to keep track of clientele Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

7/30/2018

"Amazing interface"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Its usefulness in my job. It has a simple UI and is easy to learn and use. Just knowing the basics is enough. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I don't know if it is a software problem or hardware problem but it used to give me some lag while i used it. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Go for it. It is way better than other cpq softwares available in market. Trust IBM. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

I use it where i work on it when i was a construction site manager. I use to edit all my site equipment prices in it. Review collected by and hosted on G2.com.