IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

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Verified User in Retail

Enterprise (> 1000 emp.)

3/30/2019

"It's nice."

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like the efficiency of it it's really easy to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I dislike about IBM crq is sometimes it is quite laggish Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

2/11/2019

"Great"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

So many amazing things. I like how easy it is to use and how helpful it is. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Needs more information on some topics. The tech help could be a little better and easier to get to. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

2/21/2019

"My review"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I really think the system is very laid out neat. It really isn't difficult to understand Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Only thing I dislike is the boot you time that takes a long time to boot up and get ready Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/14/2019

"Easy to use program."

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Very simple & easy to use software, self-explainable. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Not many things that I dislike besides a couple of the option placements. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

3/4/2019

"Easy but not dependable."

2.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

User friendly setup and simple operations. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Slow operations and common freezing. Many times there is a problem with devices communicating. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

2/13/2019

"CPQ provides clean orders"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

modeling of solutions, accurate pricing, assembling complex proposals with accuracy Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

overall performance and stability. impact of simple changes to the overall performance of the solution. Review collected by and hosted on G2.com.

Verified User in E-Learning

Mid-Market (51-1000 emp.)

Originally submitted 1/22/2019

"I use it for teaching purposes"

3.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

It is very user friendly and easy to share. I use it everyday Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

There can be some confusing issues at different times and complicated Review collected by and hosted on G2.com.

Verified User in Civil Engineering

Enterprise (> 1000 emp.)

2/11/2019

"Improve your sale experience"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

It is user friendly and very easy to learn Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Some of my colleagues complaining about the speed of the product Review collected by and hosted on G2.com.

Angela B.

Small-Business (50 or fewer emp.)

12/10/2018

"My experience with ibm is that it works really well and is easy to get"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

The quality of the product is very easy to use Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

There is nothing that I dislike about it Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

9/24/2018

"Easy to use"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like the ease of use with this program it's easy to use and explains itself I can understand exactly what to do next because it tells you to I wish we had more programming abilities but I guess that will come with time. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I wish it was more intricate and had more abilities. But then again there's always room to grow. And I guess I will advance along with technology as it goes. Review collected by and hosted on G2.com.