IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

Here's how.

Pantea F.

Miss

Mid-Market (51-1000 emp.)

2/28/2019

"best in the world"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like Capturing market share and reducing selling cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I dislike Take market share with an e-commerce platform built for all the ways your customers want to engage. Review collected by and hosted on G2.com.

Ray S.

Communication Consultant

Telecommunications

Small-Business (50 or fewer emp.)

10/28/2018

"Very simple program"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I can say that our organization really find this user friendly and very convenient software. The only thing people need to be aware of is having a lot of ram would make things farther. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I've realized that the software consumes a big portion of the memory. According to the loga, it uses a huge part of the resources found in explorer. Hopefully in the next update the problem will be resolved. Review collected by and hosted on G2.com.

Sara R.

Manager

Mid-Market (51-1000 emp.)

2/19/2019

"Undescribable"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Everything it contains. It’s an amazing product for everyday use. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I have nothing that I don’t dislike. It’s everything I hope for. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

5/12/2019

"Very easy to use and efficient"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

It's easy to use and very helpful at times Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Sometimes it freezes and it sucks when it happens during a transaction Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

5/15/2019

"Review"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

Easy to use very helpful for the first price I have done with my time Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

None very good software has great potential Review collected by and hosted on G2.com.

Ram K.

Account Director

Mid-Market (51-1000 emp.)

1/27/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Neutral sales experience"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

The option to assign / change the ownership is very easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Not so much user friendly. Also, each time we need to authenticate users multiple times Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

2/26/2019

"Why choose IBM CPQ"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

It is so efficient and user friendly and it is very easy to use, no matter who is using it Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

There is nothing to dislike, it is very simple and quick to use Review collected by and hosted on G2.com.

NASEER S.

Small-Business (50 or fewer emp.)

7/13/2018

"Implementation was very custom and performance of the product was not optimum"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

Product provide good tools like visual modeler to configure rules but during implementation it was not mature enough. It capability to integrate with WCS and OMS was defintely good and helpful. IBM product team provided excellent service to implement the product. Post implemntation service is good but can be improved, in my view. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Performance Caching Mechanism Model/Rules flexibiblity and Scalability. Not ready for on-prem cloud implementation Roadmap is not very clear to meet digital architecture initiatives Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

If I had to start over then I would compare and contrast the product with other options in the market more closely. I would like to review any other large scale deployment of the product and definitely review the best possible architecture to get best performance in my eco system. Review collected by and hosted on G2.com.

Verified User in Farming

Small-Business (50 or fewer emp.)

3/3/2019

"IBM CPQ"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like the ease and content of the program. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I don't really dislike anything about the program. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

No recommendations Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

Not really trying to solve any business problems, rather just trying to improve them. Things have gotten a lot better with the implementation of this program. Review collected by and hosted on G2.com.