IBM Sterling Configure, Price, Quote Reviews & Product Details

IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.

Seller

IBM

Discussions

IBM Sterling Configure, Price, Quote Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Jeff Geoffroy (Product marketing leader with a passion for building teams & solutions that exceed expectations)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Revenue Cloud

View All Alternatives

User Insights

Average based on 89 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

IBM Sterling Configure, Price, Quote Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is IBM Sterling Configure, Price, Quote, and what problem is it built to solve?

IBM Sterling Configure, Price, Quote is used to bring product configuration, pricing, and quoting into sales workflows. Users describe automating pricing and quotes, assembling proposals, and reducing manual work in the sales process.

What languages does IBM Sterling Configure, Price, Quote support?

IBM Sterling Configure, Price, Quote supports 12 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is IBM Sterling Configure, Price, Quote the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with retail among the most represented industries. Other recurring industry segments include consumer services and accounting.

Small businesses: A prominent company-size segment in positive feedback.
Mid-market: Also well represented among positively rated experiences.
Enterprise: Positive experiences include larger organizations as well.
Retail: The most visible industry segment, alongside consumer services and accounting.

How long does it take to implement IBM Sterling Configure, Price, Quote across a team?

The most common reported go-live window is under a month, though implementations range from less than a day to a few months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported

What customer support options does IBM Sterling Configure, Price, Quote provide, and how do users find the overall support experience?

The support experience is mixed, with positive experiences as well as concerns about getting help. Users describe IBM customer service and implementation support as helpful, while others would like technical assistance and onboarding to be easier to access.

G2 reviews are authentic and verified.

Here's how.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

6/3/2019

"Useful for sales"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I like it is very useful especially during sale times for me and the clients to organize and see the sales and the different categories and have easy access to them. I really like it and I think it is easy and useful. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Anything right now. Maybe in time I would find something I would like to change or to have improved but not at this time. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Maybe have some consultant experienced on the job Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

Not problems but it's solving and improving my sales and I think it makes my business easier and more accessible. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

9/24/2019

"Not as expected"

3/5

What do you like best about IBM Sterling Configure, Price, Quote?

It does what it's supposed to do, pricing, quoting, etc. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

Very expensive, you can possibly find cheaper services with better software Review collected by and hosted on G2.com.

Verified User in Building Materials

Mid-Market (51-1000 emp.)

1/30/2019

"Experience with IBM CPQ"

5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I used this software when I was working in a school. This software allowed everyone to make the order easily by categorizing and automating. All we had to do was sign up and fill out all the rows/quotes, and from there, the software showed us the price and quoting management. At the school, what we used most was the organizing modeling. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The software might look overwhelming at first because of all the information, but once we learned how to use it, it was actually pretty easy and really saved us a lot of time. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Try it yourself and you will save yourself a lot of time and headache! Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

Schools need a lot of supplies, of course. So with this software, we could actually compare all the pricing for a certain item that we wanted to buy, review it, and purchase it. Very easy. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

12/17/2018

"Easy to use and understand if a beginner"

2.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

What do you like best?

CPQ does a number of things that simply makes dealing with clients and business easy. I have found that the system reduces costs in many aspects. By that I mean you no longer need a manual pricing execution which in return enables business users to facilitate price maintenance, lowers call center volumes, improves customer satisfaction, saves time and efficiency. In turn, this is reducing many unnecessary costs and time for our business, sales, and customers. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

What do you dislike?

I wouldn’t say I dislike anything, but I will say that I do prefer other systems over this one, as far as lead management is concerned. Also, this system is very technical, and for all the other features it offers, it’s not very user-friendly, which is why I only use it for two main functions; pricing, proposals. Review collected by and hosted on G2.com.

Verified User in Alternative Dispute Resolution

Small-Business (50 or fewer emp.)

1/2/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Amazing Product"

2.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

I think that this product is amazing I think that this product is amazing I think that this product is amazing I think that this product is amazing I think that this product is amazing Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I think that this product is amazing I think that this product is amazing I think that this product is amazingI think that this product is amazing Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Great Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

Brian H.

Student Assistant

Small-Business (50 or fewer emp.)

4/5/2019

"IBM Review"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

It’s easy and user friendly interface. I also like the fact that tabs are self explanatory and proficient. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The wait time in loading. Something that can be improved also is the color contrast. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

12/21/2018

"Best resource ever"

4.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

Best performance and lower cost in the market. Fully managed cloud data warehouse powered by IBM BLU Acceleration. We have over 50 computers and they are in tip-top condition because of the great program we have. Great combination of data sources and can easily integrate advanced analytics like data science and machine learning. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

I think IBM could benefit from Spanish and Creole programs/translated for the clients that speak those languages. Fully managed cloud data warehouse powered by IBM BLU Acceleration® Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

Give it a try, this company is known and has an amazing track record. Reliable and has been on the market for many years Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

IBM integrates advanced analytics data science and machine learning. We manage different jobs with Honk, Urgently and other tow truck agencies, we respond to jobs all over the State via computers and phone too. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/15/2019

"Perfect Product"

2.5/5

What do you like best about IBM Sterling Configure, Price, Quote?

This is the perfect product especially because the company ensures that the required quality checks are met. IBM ensures full customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

The user interface is great but it could be made better Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Configure, Price, Quote:

It is a good product especially if used in the right way. I like the way that the customer services are handled. Review collected by and hosted on G2.com.

What problems is IBM Sterling Configure, Price, Quote solving and how is that benefiting you?

We use CPQ especially in our company to solve various real problems. Review collected by and hosted on G2.com.

Verified User in Design

Mid-Market (51-1000 emp.)

11/5/2018

"IBM CPQ Review"

4/5

What do you like best about IBM Sterling Configure, Price, Quote?

CPQ does a number of things that simply makes dealing with clients and business easy. I have found that the system reduces costs in many aspects. By that I mean you no longer need a manual pricing execution which in return enables business users to facilitate price maintenance, lowers call center volumes, improved customer satisfaction, saves time and efficiency. In turn this is reducing many unnecessary costs and time for our business, sales, and customers. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Configure, Price, Quote?

There’s not really many disadvantages to the system in place. It seems to do much more good than anything else. Review collected by and hosted on G2.com.