IBM Process Mining Reviews & Product Details

I like being able to digitize our business processes in a great way where I can see the processes and improve them easily and understandably; it also provides useful information for the current configuration and reduces the time to execute our processes, and can be shared with our different groups and study the flow of processes and be able to extract data. Review collected by and hosted on G2.com.

Compatibility issues and query setup were difficult, and some functions were complex. Review collected by and hosted on G2.com.

1. Good Dashboard views.

2. better presentations.

3. easy step-by-step process to do process mining.

4. guided assistance in the case struck with complex scenarios.

5. Deliver the information to the client in a very informative way possible. Review collected by and hosted on G2.com.

1. Costly.

2. Better alternatives like Celonis or UIPath, pioneers in the Process mining field, are available either cheap or at the same price range.

3. Scope of improvement is there to excel and provide more options and features.

4. many other functionalities can be added in the future, like AI and ML support Review collected by and hosted on G2.com.

It provides a better analysis of the processes, it is very useful, and it is capable of transforming our companies because it allows us to track the current processes inside and outside the company and thus be able to verify what is happening; the alerts are useful, concise and detailed. Review collected by and hosted on G2.com.

It has been a very good tool for the mining process and the digital transformation, and I like it all. Review collected by and hosted on G2.com.

IBM Process Mining provides us an end-to-end process monitoring which enables us to locate the major concerns we have on our overall process. This helps us to lower the energy consumption needed which in turn lowers cost and minimizes effectiveness. I appreciate the existence of a highly trained customer support team that is 24/7 available. One of the best advantages of using it is that it lets us track the data and processes which makes it easier for us to have a better analysis on the overall flow in and flow out of the concerns and honors needed for it, and even the supply needed for it. It helps to drive data from our business models and process and creates analytics based on that which then can be shared with our different business stakeholders. Review collected by and hosted on G2.com.

IBM Process Mining is one of the most trusted, reliable and powerful data mining analysts. This tool improves customer experience thanks to the fast delivery. Review collected by and hosted on G2.com.

This is our 3rd year since IBM Process Mining was successfully and easily deployed in our organisation. The Interface is very user-friendly and feasible to work with. This tool is very cost manageable and has price diversity that can absolutely fits to every business budget. By combining myInvenio's Process Mining and Task Mining solutions along with leveraging myInvenio's simulation tool, we are able to finally apply the operational process improvements, identified with Task Mining, on the end-to-end process, and simulate the overall impact of the action. Review collected by and hosted on G2.com.

So far so good, I must appreciate the good work being done by the proactive, intuitive 24/7 available support team. May they continue with the same motive of supporting their clients. Review collected by and hosted on G2.com.

I like having a detailed view of business processes in real-time; I like the user interface because it is done correctly to please the user, I also like that it provides deep analysis to make important business decisions; it is very efficient and accurate. Review collected by and hosted on G2.com.

The initial configuration was somewhat complicated, and proper training was required; I wish it had been easier to implement, we also had problems in data extraction, but they were solved; the only thing that so far I do not like is the generation of reports which is not very efficient. Review collected by and hosted on G2.com.

In our business, this tool has proven to be cost-competitive and affordable for companies of all sizes, we have reduced our personnel costs as a result. It provides us with an end-to-end process monitoring tool that allows us to proactively identify process issues. The dashboard shows everything in great detail and prevents programming errors, in addition to quick error detection, as well as being highly automated, allowing for efficient development. I appreciate the attentive and knowledgeable IBM technical support. Review collected by and hosted on G2.com.

With IBM Process Mining solution‌ we are completely satisfied because it is very easy to connect with our database and reduces our personnel costs to a great deal. Review collected by and hosted on G2.com.

At Mindtree we use IBM Process Mining for some various business enhancements. It's a very easy and user-friendly tool, with sensational customer support available 24/7. I like that it monitors process performance and compliance by identifying the best performances, happy paths, bottlenecks, critical activities, and resources, and performs root cause analysis. Another mouth-watering advantage of using this tool is that we can discover and model processes automatically by applying data mining algorithms to event logs, which includes extracting data from enterprise apps like SAP and Salesforce, and then generating process models automatically. Review collected by and hosted on G2.com.

With IBM Process Mining, we are able to build an automation plan and enact it by using insights collected and frequency to design and optimize a clear automation strategy. Review collected by and hosted on G2.com.

I like it because it is very useful and reliable when it comes to data mining, so it is essential and provides useful and relevant information for the configuration of each process we are currently working on; I like it because we need to improve our workflow, and with IBM Process Mining everything got better. Review collected by and hosted on G2.com.

I like everything, the technical support is very good, and its price is very low; it really is a process mining tool that meets the objective. Review collected by and hosted on G2.com.

It is a tool that derives data efficiently and is easy to use and analyze, it has good features; and it tells us where the problems are to make decisions; I like that all the processes can be seen on a single screen and merge and create an analysis based on different interest groups. Review collected by and hosted on G2.com.

The graphics and presentation are good, but the interface seems outdated and there are other more modern tools. Review collected by and hosted on G2.com.