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Compare Celonis and IBM Process Mining 
Featured Products
At a Glance
Market Segments
Enterprise (63.8% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 30 Day Trial of IBM Process Mining as a Service.
Celonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisIBM Process Mining
Star Rating
(157)4.7 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 30 Day Trial of IBM Process Mining as a Service.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Celonis excels in providing end-to-end process transparency, allowing users to quickly identify bottlenecks and compliance gaps in their operational data. This feature is highlighted as transformational for organizations looking to visualize actual process flows rather than just ideal scenarios.
- Users say that IBM Process Mining offers a low learning curve, making it easy for new users to get started. Reviewers appreciate the simplicity of the interface and the flexibility to use their own ETL tools, which enhances the overall user experience.
- According to verified reviews, Celonis has a more proactive support team that actively engages with users, providing suggestions and best practices to optimize platform usage. This level of support is frequently praised, contrasting with IBM's support, which, while effective, does not receive the same level of enthusiasm.
- Reviewers mention that while IBM Process Mining provides strong AI features for data analysis, Celonis is noted for its user-friendly interface, which many find aesthetically pleasing and intuitive. This ease of navigation is a significant advantage for users who prioritize a smooth experience.
- Users highlight that Celonis has a broader market presence, particularly in the enterprise segment, which may indicate a more robust feature set tailored for larger organizations. In contrast, IBM Process Mining is more focused on the mid-market, which could limit its appeal for larger enterprises seeking comprehensive solutions.
- G2 reviewers indicate that while both products have their strengths, Celonis has a higher overall satisfaction score, reflecting a more favorable user experience across various metrics. This is supported by a larger volume of recent reviews, suggesting that Celonis is consistently meeting user expectations.
Pricing
Entry-Level Pricing
Celonis
No pricing availableIBM Process Mining
IBM Process Mining Trial
Free Trial
30 Day Trial of IBM Process Mining as a Service.
Discover the power of process intelligence with IBM Process Mining.
Start your 30-day free trial to explore how IBM Process Mining uncovers inefficiencies, monitors compliance, and delivers AI-powered insights for actionable results. Upload up to 1GB of data and experience the full platform (task mining excluded) in a secure and scalable environment.
- AI insights
- Workflow optimization
- Compliance monitoring
Free Trial
Celonis
Free Trial is available
IBM Process Mining
Free Trial is available
Ratings
Meets Requirements
8.6
210
9.6
132
Ease of Use
8.7
213
9.5
133
Ease of Setup
8.1
155
8.1
21
Ease of Admin
8.1
121
8.3
16
Quality of Support
8.3
208
9.7
129
Has the product been a good partner in doing business?
8.8
121
8.8
14
Product Direction (% positive)
9.0
203
9.7
128
Features by Category
Data Management
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Not enough data
Reporting Structure
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Not enough data
Standard Analytics
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Not enough data
Custom Analytics
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
29
Not enough data
Feature Not Available
Not enough data
7.8
30
Not enough data
Invoice Processing
8.2
31
Not enough data
8.2
31
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
Analytics
8.6
35
Not enough data
8.5
32
Not enough data
8.6
35
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
Risk
8.5
36
Not enough data
8.3
34
Not enough data
8.3
31
Not enough data
Recovery
7.5
27
Not enough data
8.5
31
Not enough data
Audit
8.1
31
Not enough data
8.0
27
Not enough data
7.6
28
Not enough data
8.2
34
Not enough data
Fraud
7.8
31
Not enough data
8.0
32
Not enough data
8.5
33
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
100
9.6
116
8.4
90
9.7
117
8.1
106
9.3
117
8.5
109
9.4
119
Process Analysis
8.6
106
9.6
119
8.1
103
9.4
118
8.6
109
9.6
119
Automation
7.8
92
9.1
29
8.2
91
9.7
118
Generative AI
Feature Not Available
7.6
7
Agentic AI - Process Mining
7.8
17
Not enough data
7.8
16
Not enough data
7.9
17
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.1
17
Not enough data
Reporting
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Not enough data
Integrations
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Not enough data
Transactions
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
Workflows
7.4
13
Not enough data
7.2
12
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and IBM Process Mining are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
IBM Process Mining has no unique categories
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Process Mining
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Information Technology and Services
21.3%
Telecommunications
15.5%
Computer Software
6.5%
Marketing and Advertising
5.8%
Internet
4.5%
Other
46.5%
Alternatives
Discussions
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
How do IBM Process mining improves operational excellence
1 Comment
DK
Process Mining uses a data-driven approach to process discovery vs a traditional collaborative approach of mrocess modeling.
IBM Process Mining provides...Read more
IBM Process Mining has no more discussions with answers
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