IBM Process Mining Reviews & Product Details

I like the tool because it's great for process mining and it's flexible when used, I like that it allows me to identify blockers and bugs in processes and thus makes it easier to identify automation potentials. Review collected by and hosted on G2.com.

From my point of view, it is a good tool and at the moment I have no complaints. Review collected by and hosted on G2.com.

I like many features which is best fit for my business process. It shows the whole process in one place, like for my HR industry, job creation to hiring is a complete process that can be viewed in one place, and with animation, I can visualize the whole process. Then mapping data. Data visualization at each point through graphs and stats made this IBM process mining a best tool to use for my business. Now I can see which resource is taking more time and which is consuming less time. Review collected by and hosted on G2.com.

I didn't dislike anything at all but I think I want to see some improvement in the tutorial, it is easy to use but there must be some more tutorials, I was stuck at some point but after self-learning, I figured out a solution. Review collected by and hosted on G2.com.

We're using this IBM data mining software for understanding our customers more better, this data driven approach help us to generate more lends. In addition, it helps to know key insights from the raw data that lead us to more actionable points for our divisions. Review collected by and hosted on G2.com.

I think it expenses tool for the business so I doubt if small and medium enterprises can afford it. We also face problem when the data is too big so I think it can be improved with AI. Review collected by and hosted on G2.com.

I like the features including root cause analysis and bottleneck identification, it's great for keeping and managing everything organized and error-free. Review collected by and hosted on G2.com.

The could improve the data fragmentation processes a bit. Review collected by and hosted on G2.com.

Excellent all-in-one software ideal for 100% use of all internal and external metadata of our company. Its artificial intelligence software quickly detects errors that arise in the creation of new applications, and this makes it much easier for us to optimize and automate workflows. Review collected by and hosted on G2.com.

Due to its large number of processes and functions, it took a few weeks to implement this software. However, the support service is always very fast, solving minor problems and doubts that arise day by day. Review collected by and hosted on G2.com.

Another tool from the IBM that helps to win the customers' heart with an accurate results. This data mining collect the data from everywhere and provides actionable tips to improve business processes. The support team is very helpful and friendly that helps to understand complexity and make it easy to understand. Review collected by and hosted on G2.com.

Many a times a faced issue with croma extension, it is not working properly and I have to enable it again. Review collected by and hosted on G2.com.

IBM Process Mining creates what-if analyses that make it easy to determine changes in business processes, so I like being able to maintain continuous data flow mode and reveal trends and patterns in event log data. Review collected by and hosted on G2.com.

Needs improvements, for example, a better onboarding guide and a bit of a UI improvement. Review collected by and hosted on G2.com.

To help the businesses in improvement of workflow and in data science field to improve the quality of data. Review collected by and hosted on G2.com.

Sometimes it does concept drift and the license cost Review collected by and hosted on G2.com.

I like it because it is easy to use and it analyzes very well, and we can know where to improve processes with this incredible tool; it offers a great, very detailed view of processes in real-time from end to end and is capable of transforming our companies: and improving workflow easily and without any problem. Review collected by and hosted on G2.com.

For a tool that works well, at first, it seemed very complicated because it was difficult to get started. Review collected by and hosted on G2.com.

I like its main feature that offers information on all the data in current processes and improves the agility of business processes; and drives innovation; I also like the user interface because it is intuitive; data logging is very useful for analyzing data quickly and be able to make correct decisions. Review collected by and hosted on G2.com.

The graphics and presentation are good, but it looks a bit outdated and needs a good update with an overview of the process. Review collected by and hosted on G2.com.