--- title: IBM Process Mining Reviews meta_title: 'IBM Process Mining Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 157 reviews by the users' company size, role or industry to find out how IBM Process Mining works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 157 scale: '5' date_modified: '2026-07-13' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Process Mining Reviews **Vendor:** IBM **Category:** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 157 ## About IBM Process Mining IBM Process Mining is an AI-powered solution that helps businesses of all sizes unlock value by improving visibility, efficiency, and compliance in business processes. It transforms your data into actionable insights, empowering decision-makers to optimize workflows, reduce inefficiencies, and drive strategic outcomes. IBM Process Mining creates a digital twin of your processes by analyzing data from multiple systems. This gives you a clear, real-time picture of how your processes function, helping you identify inefficiencies and bottlenecks. Powered by advanced AI and process intelligence, it delivers prescriptive recommendations that align with your goals—whether it’s cutting costs, improving compliance, or accelerating digital transformation. Why IBM Process Mining? - AI-powered process intelligence: Delivers actionable insights, pinpoints inefficiencies, identifies risks, and provides ROI-driven recommendations for smarter, data-backed decisions - 360° process visibility: Get a transparent, data-driven view of your entire operations. Eliminate guesswork with precise insights into how your processes actually function - Process simulation: Test potential process changes in a simulated environment before implementation. IBM Process Mining allows you to explore various improvement scenarios and understand their impact, helping you make risk-free decisions - Continuous KPI monitoring and alerts: Stay on top of key performance indicators with automated, customizable alerts that help you track issues before they escalate. Tailor KPIs to your industry-specific needs or align them with your internal metrics - Compliance and risk management: Stay ahead of evolving regulations with automated compliance tracking. Minimize manual efforts and reduce operational risks with a system that continuously monitors and updates your compliance status. IBM Process Mining has helped organizations worldwide streamline operations and improve outcomes. For example, Max Mara achieved a 90% reduction in customer service resolution times and reduced costs by 46% using IBM Process Mining. For teams of any skill level, IBM Process Mining is intuitive by design—delivering prescriptive recommendations and process simulations that enable faster, smarter decisions with minimal effort. IBM Process Mining is also available via the AWS Marketplace. ## IBM Process Mining Pros & Cons **What users like:** - Users appreciate the **ease of use** of IBM Process Mining, benefiting from its intuitive interface and low learning curve. (2 reviews) - Users value the **efficiency** of IBM Process Mining, providing insights that enhance workflow transparency and performance. (2 reviews) - Users commend the **ease of implementation** of IBM Process Mining, appreciating its seamless setup and integration capabilities. (1 reviews) - Users appreciate the **low learning curve** of IBM Process Mining, making it easy to get started quickly. (1 reviews) - Users value the **easy integrations** of IBM Process Mining, appreciating its seamless connectivity with various systems. (1 reviews) - Users appreciate the **seamless integration** of IBM Process Mining, enhancing workflows with various data sources and systems. (1 reviews) - Tools (1 reviews) - Training Resources (1 reviews) - Users value the **intuitive interface** of IBM Process Mining, which enhances workflow visibility and operational efficiency. (1 reviews) - Workflow Automation (1 reviews) **What users dislike:** - Users find the **lack of advanced features** in IBM Process Mining limits effective decision-making and analytics capabilities. (3 reviews) - Users feel that the **AI limitations** hinder the full potential of IBM Process Mining's functionalities and integration. (1 reviews) ## IBM Process Mining Reviews ### 1. IBM Process Mining efficiently derives data from business processes **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about IBM Process Mining?** I like being able to digitize our business processes in a great way where I can see the processes and improve them easily and understandably; it also provides useful information for the current configuration and reduces the time to execute our processes, and can be shared with our different groups and study the flow of processes and be able to extract data. **What do you dislike about IBM Process Mining?** Compatibility issues and query setup were difficult, and some functions were complex. **Recommendations to others considering IBM Process Mining:** It offers you information to know where the critical areas are in the processes and to be able to align ourselves as much as possible; I recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** Data extraction and visualization of all the data that is needed is a simple way to understand and ensure that everything is in progress, and thus process our commercial workflow and identify critical areas of our processes, with IBM Process Mining company all it's going very well, and that makes us happy. ### 2. Informative and helpful - but at end all matters is COST :) **Rating:** 4.5/5.0 stars **Reviewed by:** Raman K. | Lead Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2021 **What do you like best about IBM Process Mining?** 1. Good Dashboard views. 2. better presentations. 3. easy step-by-step process to do process mining. 4. guided assistance in the case struck with complex scenarios. 5. Deliver the information to the client in a very informative way possible. **What do you dislike about IBM Process Mining?** 1. Costly. 2. Better alternatives like Celonis or UIPath, pioneers in the Process mining field, are available either cheap or at the same price range. 3. Scope of improvement is there to excel and provide more options and features. 4. many other functionalities can be added in the future, like AI and ML support **Recommendations to others considering IBM Process Mining:** Always do a cost-benefit analysis before choosing any tool for process mining. MAny other pioneers like Celonis or path are available in the market for process mining functionalities. **What problems is IBM Process Mining solving and how is that benefiting you?** 1. Help us to find a suitable process for improvement, enhancement which then can be considered as an automation candidate. 2. help us to analyze the ground working of the process in an organization and allow us to minimize the efforts and improve the processes. 3. help us to go for digital transformation. ### 3. An excellent data mining tool that makes work exciting **Rating:** 5.0/5.0 stars **Reviewed by:** Jose X. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about IBM Process Mining?** It provides a better analysis of the processes, it is very useful, and it is capable of transforming our companies because it allows us to track the current processes inside and outside the company and thus be able to verify what is happening; the alerts are useful, concise and detailed. **What do you dislike about IBM Process Mining?** It has been a very good tool for the mining process and the digital transformation, and I like it all. **Recommendations to others considering IBM Process Mining:** Improvement is essential throughout the company, be careful with the data that feeds the general analysis; with this tool, everything is very reliable and easy to manage. **What problems is IBM Process Mining solving and how is that benefiting you?** Everything is going well now; we can track data and processes, and it gives us the details, and the cause and prediction based on the flow of data you enter make it easier to have a better analysis in general. ### 4. End-to-end Process Monitoring, User friendly and feasible software. **Rating:** 5.0/5.0 stars **Reviewed by:** Blaise K. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about IBM Process Mining?** IBM Process Mining provides us an end-to-end process monitoring which enables us to locate the major concerns we have on our overall process. This helps us to lower the energy consumption needed which inturn lower cost and minimizes effectiveness. I appreciate the existence of highly trained customer support team that is 24/7 available. One of the best advantage of using it let us track the data and processes which makes it easier for us to have a better analysis on the overall flow in and flow out of the concerns and honors needed for it,and even the supply needed for it. It helps to drive data from our business models and process and creates analytics based on that which then can be shared with our different business stakeholders. **What do you dislike about IBM Process Mining?** IBM Process Mining is one of the most trusted,reliable and powerful data mining analyst. This tool improves customer experience thanks to the fast delivery. **Recommendations to others considering IBM Process Mining:** IBM Process Mining is a recommendable platform that makes and eliminate unnecessary steps in our organisation. And imoroves customers experience with faster delivery. **What problems is IBM Process Mining solving and how is that benefiting you?** We use this tool to discover automation opportunities journey, or when you try to improve existing cloudpak for Business automation solutions. This tool has improved performance management, its really hard to accurately measure employees performance. This tools enables us to measure and determine the most hard working employees and recognise and reward them. This improves hard work and efficiency in our organisation. This tool also eliminates unnecessary steps,it constantly change and legacy process steps which leads to inefficiencies by removing unnecessary costs. ### 5. Enhanced mobile app experience, Cost effective Business planning tool and increase productivity. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Sales Director, Renewables & Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2021 **What do you like best about IBM Process Mining?** This is our 3rd year since IBM Process Mining was successfully and easily deployed in our organisation. The Interface is very user-friendly and feasible to work with. This tool is very cost manageable and has price diversity that can absolutely fits to every business budget. By combining myInvenio's Process Mining and Task Mining solutions along with leveraging myInvenio's simulation tool, we are able to finally apply the operational process improvements, identified with Task Mining, on the end-to-end process, and simulate the overall impact of the action. **What do you dislike about IBM Process Mining?** So far so good,i must appreciate the good work being done by the proactive, intuitive 24/7 available support team. May they continue with the same motive of supporting their clients. **Recommendations to others considering IBM Process Mining:** IBM Process Mining is a great data mining solution that is affordable by every business. Look out for it! **What problems is IBM Process Mining solving and how is that benefiting you?** IBM Process Mining let us track the data and processes which makes it easier for us to have a better analysis on the overall flow-in and flow-out concerns and hours needed for it. Its cost effective and loweres manpower needed. With IBM Process Mining we've been able to increase productivity by build low-code and no-code applications. Use RPA bots to perform repetitive tasks. ### 6. Improve business processes with a special tool to do so **Rating:** 4.5/5.0 stars **Reviewed by:** Ndjodi P. | Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** I like having a detailed view of business processes in real-time; I like the user interface because it is done correctly to please the user, I also like that it provides deep analysis to make important business decisions; it is very efficient and accurate. **What do you dislike about IBM Process Mining?** The initial configuration was somewhat complicated, and proper training was required; I wish it had been easier to implement, we also had problems in data extraction, but they were solved; the only thing that so far I do not like is the generation of reports which is not very efficient. **Recommendations to others considering IBM Process Mining:** It is a good and perfect tool to manage your business data and reduce time and effort, and it will help a lot in your organization. **What problems is IBM Process Mining solving and how is that benefiting you?** It is an excellent tool that has allowed me to analyze the data and understand and have a much deeper vision of each process in real-time, and improve our processes. ### 7. Automate your processes and workflows effectively **Rating:** 4.5/5.0 stars **Reviewed by:** Shima A. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2021 **What do you like best about IBM Process Mining?** In our business, this tool has proven to be cost-competitive and affordable for companies of all sizes, we have reduced our personnel costs as a result. It provides us with an end-to-end process monitoring tool that allows us to proactively identify process issues. The dashboard shows everything in great detail and prevents programming errors, in addition to quick error detection, as well as being highly automated, allowing for efficient development. I appreciate the attentive and knowledgeable IBM technical support. **What do you dislike about IBM Process Mining?** With IBM Process Mining solution‌ we are completely satisfied becuase it is very easy to connect with our database and reduces our personnel costs to a great deal. **Recommendations to others considering IBM Process Mining:** This software is our company's top performing software, which I am able to identify trends and create plans in order to support continuous integrations. It has transformed our abilities. **What problems is IBM Process Mining solving and how is that benefiting you?** As a result of quality process analysis, we have enjoyed successful business processes and increased profits because errors are detected promptly and corrected without causing confusion in the system. With IBM Process Mining, we were able to optimize every aspect of our business flow. ### 8. Built on the ingenuity of myInvenio,Easy-to-use, Intuitive user interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Sambhav G. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about IBM Process Mining?** At Mindtree we use IBM Process Mining for some various businesses enhancements. Its a very easy and user friendly tool,has a very sensational customer support that is supportive 24/7. I like that it monitors process performance and compliance by identifying the best performances, happy paths,bottleneck, critical activites and resources and perform root causes analysis. Another mouth-watering advantage of using this tool is we are able to discover and model process-automatically discover flows by applying data minial algorithms to event logs which includes extracting data from enterprises apps like SAP,Salesforce and then generates process models automatically. **What do you dislike about IBM Process Mining?** With IBM Process Mining we are able to build an automation plan and enact it,through using insights collected and frequency to design and optimize a ckear automation strategy. **Recommendations to others considering IBM Process Mining:** IBM Process Mining is a very essential part of our company that helps all our departments collaborate and enhances our business automation for increase productivity. Its cost effective kindly consider it and will be the best decision. **What problems is IBM Process Mining solving and how is that benefiting you?** The problem of predicting future trends and risks that may impact assets performance has been eliminated totally through integration. IBM Process Mining is very essential for its ability to connect all stakeholders of our organisation end-to-end process into one holistic view to simplify measure and manage process throughout the entire automation journey making it an enabler for operational resilience alongside process mining,business rule mining and task mining are considered pillars that increase visibility and provide added value to process automation. ### 9. IBM Process Mining is a reliable data mining and analysis tool **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony P. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** I like it because it is very useful and reliable when it comes to data mining, so it is essential and provides useful and relevant information for the configuration of each process we are currently working on; I like it because we need to improve our workflow, and with IBM Process Mining everything got better. **What do you dislike about IBM Process Mining?** I like everything, the technical support is very good, and its price is very low; it really is a process mining tool that meets the objective. **Recommendations to others considering IBM Process Mining:** If you have a lot of workflows and you need to improve them, this tool is the one you really need to help you finish and that the entire process flow can be seen on a single screen. You will like it; I recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** It provides end-to-end process monitoring, and everything flows as it should, and the capabilities of this tool are brilliant and reliable. ### 10. IBM Process Mining is the only and efficient way to digitize business processes in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Richard G. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2021 **What do you like best about IBM Process Mining?** It is a tool that derives data efficiently and is easy to use and analyze, it has good features; and it tells us where the problems are to make decisions; I like that all the processes can be seen on a single screen and merge and create an analysis based on different interest groups. **What do you dislike about IBM Process Mining?** The graphics and presentation are good, but the interface seems outdated and there are other more modern tools. **Recommendations to others considering IBM Process Mining:** If you are looking to capture all your business data and reduce human time and effort, IBM Process Mining is what you need. **What problems is IBM Process Mining solving and how is that benefiting you?** It has been our helping hand to ensure that everything runs smoothly within the company, taking advantage of existing data and digital transformation and processes, labor and commercial flows, and guaranteeing that we are on the right track. ### 11. The best and most secure data mining in the market. **Rating:** 4.5/5.0 stars **Reviewed by:** Evelyn W. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about IBM Process Mining?** IBM Process Mining is the most secure and the best data mining we were looking for. It helps to monitor the processes and we can verify what can happen in each of them in the system. I like its simplicity, functionality and usability which makes it simple and easy to use even for new users. Again, IBM Process Mining improves the analysis of the process thus improving the performance. **What do you dislike about IBM Process Mining?** Since we started using IBM Process Mining, i haven't yet found anything that affects the process since its performance is amazing and fantastic. **Recommendations to others considering IBM Process Mining:** IBM Process Mining is the best software for business process analysis. I highly recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** IBM Process Mining has a friendly pricing terms which makes it an affordable tool for business process analysis. It has a simple interface which makes it easy to learn and understand compared to other applications for business process analysis. ### 12. Good efficient and easy to use software for data mining **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about IBM Process Mining?** I like the tool, it is very good and easy to use, and you have the appropriate functions to solve problems that were not covered before; it is a very fluid software for its user interface and the dashboard with useful and easy to understand information, I like the way of analyzing data through mining, its technology is unique and can pay off over time. **What do you dislike about IBM Process Mining?** We have no complaints about this software, there is nothing I don't like, and we are satisfied so far. **Recommendations to others considering IBM Process Mining:** If you have some experience, it will be extremely easy; however, there are some difficult functions to understand; I recommend reading the documentation. **What problems is IBM Process Mining solving and how is that benefiting you?** It is being used, and we have been able to cover the problems we had before and improve the analysis and management of data in the database; we can track data and processes and improve workflow, increasing productivity in the team. ### 13. Our business processes have a positive impact with IBM Process Mining **Rating:** 5.0/5.0 stars **Reviewed by:** Hinami S. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2021 **What do you like best about IBM Process Mining?** The best thing about this software is that it is cloud-based. It is fast to detect errors and highly automated to drive effective development; I also like the attentive technical support; the dashboard has everything very detailed and prevents us from making mistakes in programming. **What do you dislike about IBM Process Mining?** No problem at the moment, the implementation was a bit tedious, but with the help of technical support, we managed to overcome that difficulty. **Recommendations to others considering IBM Process Mining:** If you have the opportunity to implement this software in your company, you should know that the benefits will be splendid, the errors in the applications that you implement in your company will be corrected, and internal and external productivity will increase significantly. **What problems is IBM Process Mining solving and how is that benefiting you?** The process analysis has been excellent, we have managed to overcome bottlenecks, and our business processes have been successful. With IBM Process Mining, we have increased profits because errors are detected quickly, and we can correct them without causing chaos in our system. ### 14. Great tool for gaining insights on data management **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about IBM Process Mining?** It monitors all our organization events and production processes giving insights on better models that are effective. IBM Process Mining has powerful control features that monitors application performance and repairs any challenge that may arise. It tracks all our workflow chains and gives solutions to any data challenges that may be faced by workforce team. **What do you dislike about IBM Process Mining?** I have disliked anything from this software since it has streamlined all the work processes. The present included tools are effective and no need for new improvements. **Recommendations to others considering IBM Process Mining:** My experience with this product is great and our planning and decision-making have been leading to increased productivity. It gives us insights that helps us determine the best channel that we can consider for better performance. **What problems is IBM Process Mining solving and how is that benefiting you?** The key elements in this platform monitor our performance and offers great support when there are operational failures. It has lead to increased production and availability of more insights on better performance. I have not experienced any cases of our application breakdowns since we deployed this product. ### 15. Powerful application maintenance platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan D. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about IBM Process Mining?** Continuous integration of our platforms is essential to performance of our organization. We are able to discover process flows from the operation of our applications and solve any problem that may lead to poor performance. The great insights we get from KPIs enables us to plan for future and make decisions based on the predicted outcomes. **What do you dislike about IBM Process Mining?** The flow of our productivity activities are always effective leading to maximum effective implementation of our programs. The operation has been good and no need for new improvement at this time. **Recommendations to others considering IBM Process Mining:** Our performance has highly improved since we deployed this platform. There is continuous process of maintaining any system with poor operation. Data mining algorithms have lead to effective data management across our company. **What problems is IBM Process Mining solving and how is that benefiting you?** We have been able to seal all loopholes that lead to slow implementation of our plans. Application performance has improved since we deployed this platform due to continuous maintenance and monitoring. The process of workflows have improved as there are no challenges that arises from well maintained systems. ### 16. See processes and improve them easily with this software. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about IBM Process Mining?** I like it because it provides the information we need from the current processes we are working on and the experience has been very good working with IBM Process Mining and it is capable of improving workflow, and we were able to make decisions about each process and improve them, and we helped to undergo changes and transformation of the company. **What do you dislike about IBM Process Mining?** The first time requires a lot of training time, even so the initial setup was quite basic but requires tecnical knowledge, but everything is going very well for the moment. **Recommendations to others considering IBM Process Mining:** Read the docoumentation and you will discover how to improve your current processes and reduce labor. **What problems is IBM Process Mining solving and how is that benefiting you?** Everything is going as expected was the solution that helped us to recognize deficiencies and problems in performance, it is the best data mining tool that allows us to anaylze in a ismple way. ### 17. Process analysis has turned into good results since we used IBM Process Mining **Rating:** 4.5/5.0 stars **Reviewed by:** Mackenzie E. | Senior Financial Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about IBM Process Mining?** What I like about this software is that the results are accurate, it has enviable technical support, and much better speed than other similar software. Process analysis is necessary for us and with this software the results are reliable. **What do you dislike about IBM Process Mining?** The configuration could be a little simpler, however it is not and we have to ask for help from technical support, the good thing is that they respond quickly and help us. **Recommendations to others considering IBM Process Mining:** I highly recommend it, because our data collection was successful, it is very fast and with a very attentive technical support team, the entire work team adapted quickly and now we cannot live without IBM Process Mining. **What problems is IBM Process Mining solving and how is that benefiting you?** We are very confident in the data collected by IBM Process Mining, it has all its functions clear and generates results quickly, the errors are null because we fix them immediately, the analysis is very reliable and the functions are executed quickly with great veracity. ### 18. A software for data mining, an incredible capacity. **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle Eileen B. | Finanzspezialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about IBM Process Mining?** It has always seemed like a great tool to me; it has the appropriate and trained functions. I helped solve various problems that we previously had with other software that did not fully cover our needs. It is straightforward to use, even when it is new. **What do you dislike about IBM Process Mining?** We could not be more satisfied with this platform; it has given us what we needed in such a short time that it is very unrealistic, we have no complaints at all. **Recommendations to others considering IBM Process Mining:** It has a relatively simple implementation process, with clear options of what to do; in a concise time, you will be able to benefit from its functions. IBM Process Mining is honest and capable; it is intuitive and striking for its great functions. We are always happy with the results of business processes. **What problems is IBM Process Mining solving and how is that benefiting you?** With this software, we can quickly identify bottlenecks through KPIs. Features such as process mining data blending are unique. It is easy to monitor the processes. It also allows us to see moderately quickly which errors are to be corrected through the exhaustive analysis that it carries out while providing reports. ### 19. Powerful platform for building automation strategies **Rating:** 4.5/5.0 stars **Reviewed by:** Ganbare Y. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about IBM Process Mining?** Our marketing team has benefited from most processes and put in place more effective marketing channels. Automation of our strategies have enabled our company to win more customers and reach large group of targeted audience. It gives us solutions to challenges that affect our systems streamlining workflows. **What do you dislike about IBM Process Mining?** The learning curve is challenging for users without experience with automation systems. The operation have been effective and the support team is very has helped our deployment team for smooth transition. **Recommendations to others considering IBM Process Mining:** IBM Process Mining have enabled our company to have all programs run as planned. It has powerful mechanism of coordinating effective implementation of any task. We have gained a lot and I highly rate its performance and recommend to any business enterprise. **What problems is IBM Process Mining solving and how is that benefiting you?** It has helped us in eliminating bottlenecks that are affecting our marketing processes. It gives us the tools that can build strong customer network across the globe. Automation of most continuous patterns have enabled our teams to focus more on tasks that require human efforts increasing productivity. ### 20. My experience with IBM Process Minning, excellent software for process analysis. **Rating:** 4.5/5.0 stars **Reviewed by:** Angela Alessandria O. | Technical Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about IBM Process Mining?** Its way of executing functions is clean and fast. Good user interface. A technical support team is worth going to. In the area identification process, you are always aware of what is happening. It has suitable analytical methods for business processes. **What do you dislike about IBM Process Mining?** I think for beginners it can be a bit confusing. You need a process where it can only be used comfortably after a while, or at least that's what happened to us. Everything was resolved with the help of technical support. **Recommendations to others considering IBM Process Mining:** It is constantly innovating through updates that benefit us. Everything is in real-time, the analyzes, the reports, it shows us the data of what happened at the moment, and if something needs to be corrected, it shows us the points that we must deal with. **What problems is IBM Process Mining solving and how is that benefiting you?** This software is being something new for us, with only a few months of its installation. Mainly we have been captivated by their methods, the way to have a detailed analysis of business processes. It helps us see which errors need to be corrected quickly. ### 21. Process mining review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about IBM Process Mining?** The IBM process mining is a powerful technology that provides a lot of hidden insights and information which helps the senior leadership in decision making and strategy development. The process mining provides guides the business in which direction they should focus and quantifies the value addition or cost leakages. **What do you dislike about IBM Process Mining?** The integration capability can be improved for all databases though at times the limitation is not from IBM end **Recommendations to others considering IBM Process Mining:** Recommended **What problems is IBM Process Mining solving and how is that benefiting you?** Identifying the root causes in procurement and database migration. Quantifying the value addition with the What-if scenario analysis, strategy development and related tasks. ### 22. An exceptional and very secure business planning application. **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about IBM Process Mining?** For the last 4 years since IBM Process Mining was deployed in our organization, it has helped us to monitor the performance of the processes and it has brought a great impact. It is very intuitive and easy to work with and also it provides top security for our data. IBM Process Mining is a special application every company should consider since it improves business processes. **What do you dislike about IBM Process Mining?** For the last 4 years i have been using IBM Process Mining i haven't found anything challenging. It is a solid software that meets all our business requirements. **Recommendations to others considering IBM Process Mining:** The best solution for improving business processes in a very special way. I recommend. **What problems is IBM Process Mining solving and how is that benefiting you?** I find it very easy and fast to analyze processes and digitize them with IBM Process Mining. It really works very well thus increasing the productivity. The customer support team is readily available 24.7. ### 23. It's amazing tool for data analysis and data visualizing **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa A. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about IBM Process Mining?** easy steps with the easy wizard and amazing pagination **What do you dislike about IBM Process Mining?** as per my studying and practices everything is ok **What problems is IBM Process Mining solving and how is that benefiting you?** call center KPIs ### 24. Effective tool to make life easier and digitize business processes **Rating:** 5.0/5.0 stars **Reviewed by:** Will B. | System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** I like IBM Process Mining because it makes work easier and more efficient to leverage existing company data; I like how it uses smart algorithms and helps to extract data and track employee performance, and provides important information to increase production. The eye-catching feature that I like the most is the monitoring function because it is very intuitive and shows details on a large scale. **What do you dislike about IBM Process Mining?** Maybe this tool needs a good general update to improve the interface and the dashboard somewhat. But so far, everything is going well. **Recommendations to others considering IBM Process Mining:** It is an easy-to-use tool, but at the same time, it can be somewhat complex and may require some effort to implement. **What problems is IBM Process Mining solving and how is that benefiting you?** It works and is helpful and leverages existing company data and we have been able to lead a digital transformation in our companies, and everything is going well from start to finish. ### 25. IBM Process Mining is excellent software when working with data **Rating:** 4.5/5.0 stars **Reviewed by:** Nirav B. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about IBM Process Mining?** I like it because it is software that meets our needs at work when it comes to working with business data mining, I couldn't be more satisfied with assigning bots to each repetitive task, and it works effectively, and that is amazing. The user interface is intuitive and flexible, and I like it because it makes it easy to locate each function. **What do you dislike about IBM Process Mining?** The implementation was somewhat difficult and required support at certain times; we also noticed problems in automation, but then it was fixed; I would just like to see performance improvement because sometimes we see errors and slowness in certain functions. **Recommendations to others considering IBM Process Mining:** If you do not have experience, I recommend that you find an expert on the subject to facilitate implementation. **What problems is IBM Process Mining solving and how is that benefiting you?** Automating processes and thus increasing productivity, with this tool we save a lot of time, and that is the most important thing. ### 26. The only way to digitize our business processes with IBM Process Mining **Rating:** 4.5/5.0 stars **Reviewed by:** Sasha W. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about IBM Process Mining?** It is very easy to use; I like how the whole process flow looks on a single screen, and we see everything that needs to be improved, and we are able to transform our company by improving our workflow easily, it is easy to use, and it is excellent for digital transformation and thus facilitating work. **What do you dislike about IBM Process Mining?** Problems with some data altered the general structure of the system, but we were able to solve it. **Recommendations to others considering IBM Process Mining:** I recommend that you use this tool because it is easy to use when you have an analytics team present. **What problems is IBM Process Mining solving and how is that benefiting you?** It has been the best data mining tool that we have been able to find and carry out a digital transformation in our companies and maintain a better workflow and convert usable data and it is working very well for now. ### 27. A data mining system for any organization and it is useful for analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Tom J. | RPA Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** I like it because it is excellent for data mining and to analyzing data simply and effectively; it is the best solution for the organization and easily recognizes deficiencies and problems, relationships and compliance and process discovery; I can check what happens in each one of the processes that we have incorporated into the system, and it is really good and useful. **What do you dislike about IBM Process Mining?** The initial setup can be quite technical and requires a technical person, it was a bit tricky at first, and we had some bugs extracting multi-channel data sources. **Recommendations to others considering IBM Process Mining:** I suggest you have an analytical skills expert on your team to manage this tool. **What problems is IBM Process Mining solving and how is that benefiting you?** It is an excellent tool for data mining and the best solution to recognize deficiencies and problems in performance and allow to analyze the data in a unique and easy way. ### 28. IBM Process Mining is the only way to see processes and improve them in real time **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about IBM Process Mining?** I like being able to see the processes and improve; it is great because I can get a detailed view of the processes and draw maps to lead to better performance, and it also helps to monitor the efficiency and eradicate any problems and reduces the time needed to run our processes. **What do you dislike about IBM Process Mining?** I like all its features, and since now there have been no problems because everything works efficiently. **Recommendations to others considering IBM Process Mining:** IBM Process Mining is a tool that allows you to perform a deep analysis in real-time, and you will have many very good functions such as notation and process mapping; I recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** Keeping monitoring processes from one end to the other and the experience has been incredible because it is the best data mining tool that we could implement. ### 29. Easy to manage data mining software with great amazing features **Rating:** 4.5/5.0 stars **Reviewed by:** Fredy G. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about IBM Process Mining?** A great solution to see processes and analyze the necessary ones and make decisions, and it helps a lot because it improves workflow; with data mining capabilities, correct decisions are made and reduces the time and cost necessary to execute each of the tasks. **What do you dislike about IBM Process Mining?** The setup at the beginning was complicated and difficult to get used to for the first time and required a lot of training time, and we had errors in data extraction. **Recommendations to others considering IBM Process Mining:** If you want to improve and see how your current processes are going, this software is perfect for that. **What problems is IBM Process Mining solving and how is that benefiting you?** Analyzing data in a simple way is the best; it is an excellent product, and we can manage data and facilitate daily tasks; it is easy to manage and allows us to locate errors and correct them and reduce labor. ### 30. Easy to integrate software that can be used to take advantage of existing data **Rating:** 4.5/5.0 stars **Reviewed by:** Tris L. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about IBM Process Mining?** It was easy to integrate, and I like being able to improve the process analysis with much more precision and notice a great performance; its functions are vital and simple, the user interface is intuitive and makes all the processes effective. **What do you dislike about IBM Process Mining?** Its functions is good and amazing, and it works efficiently, but I have seen its drawbacks, such as data extraction and some false positives; they are few but do not affect the operation. **Recommendations to others considering IBM Process Mining:** I advise you to look at the characteristics and see if they can be adapted to your companies and be able to take advantage of existing data. **What problems is IBM Process Mining solving and how is that benefiting you?** A great easy to manage tool, and we noticed the improvement with performance and process mining, and I am very impressed ### 31. Very good and powerful tool to analyze and obtain important information **Rating:** 5.0/5.0 stars **Reviewed by:** Robert D. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about IBM Process Mining?** I like it is a very good tool with functions that adapt to the needs of our company, the user interface is very attractive and innovative and what I like the most is that it is cloud-based and the implementation was fast and successful. I like how it provides information and monitoring of processes and all the events of the organization and production processes, provides useful information and has powerful performance monitoring functions, and greatly improves workflow. **What do you dislike about IBM Process Mining?** I am completely satisfied, and I do not see anything strange and bad; everything is fine. **Recommendations to others considering IBM Process Mining:** I recommend that you make the most of it; this tool is good. **What problems is IBM Process Mining solving and how is that benefiting you?** It helps us improve performance and indicate process errors, and it was relatively easy to implement; it solved problems, and now we can monitor processes with this great software. ### 32. This software is easy to integrate and is excellent for data mining **Rating:** 4.5/5.0 stars **Reviewed by:** Jose J. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about IBM Process Mining?** It is a very good software to visualize the processes and provides details that help to monitor and manage critical activities easily, and it allows to visualize everything in great depth, and it really helps a lot thanks to the notifications that are produced to avoid serious problems. **What do you dislike about IBM Process Mining?** We handle this tool very carefully as it can be detrimental to all data analysis because we had problems before; I would also like to see the interface improved. **Recommendations to others considering IBM Process Mining:** It is cost-effective and efficient and integrates easily; I recommend it to ensure the integrity of your data analysis model. **What problems is IBM Process Mining solving and how is that benefiting you?** It is a solution designed for us, we enjoy each use, and we can perform in-depth analysis in general and guarantee efficiency, and manage continuous improvements in our processes. ### 33. Process discovery and conformance analysis tool - IBM Process Mining **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about IBM Process Mining?** The feature that I like the most is the one that offers us the information to know where the gray areas are in the current processes and to be able to do our work to ensure that we can align ourselves as much a possible; I also like how it improves the analysis of the process with precision and helps improve performance. **What do you dislike about IBM Process Mining?** Maybe you need to improve the graphics and presentation and add more functionality in terms of applicability. **Recommendations to others considering IBM Process Mining:** It is a good tool, and it will help you a lot and improve the accuracy of the process analysis. **What problems is IBM Process Mining solving and how is that benefiting you?** I can say that it is a good process management monitoring software, and it helps us to easily recognize deficiencies and provides an immediate and credible view of our processes and thus improve. ### 34. The easiest way to digitize our business processes with a single tool **Rating:** 5.0/5.0 stars **Reviewed by:** Thelma K. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** Analyzing processes and digitizing them with this tool is very easy; it helps a lot with the workflow and efficiently derive data from our business models and processes; it allows us to track processes that we are managing and create an analysis based on what can later be being shared with our different stakeholders, it really works very well, and now the productivity increase is noticeable. **What do you dislike about IBM Process Mining?** Nothing to say in this section, I like everything, and even the support responds quickly and solves any problem. **Recommendations to others considering IBM Process Mining:** Ir reduces time and effort compared to traditional ways of obtaining data; this is the easiest way. **What problems is IBM Process Mining solving and how is that benefiting you?** It helps a lot in business processes, and I optimize our processes with data visualization, and we have been able to lead a digital transformation with this data mining tool. ### 35. Great effective tool for leveraging data and improving business processes **Rating:** 4.5/5.0 stars **Reviewed by:** Emma C. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about IBM Process Mining?** I like it because it is good and efficient and simple, its features are good and it is easy to use, and it makes all the processes effective and tacking the data that way we can know what is going on in the process and the alerts are also very useful. **What do you dislike about IBM Process Mining?** It takes some experience to be able to use it, we also had problems and slow data extraction, and the dashboard sometimes shows details of processes without warnings. **Recommendations to others considering IBM Process Mining:** I advise people interested in IBM Process Mining to stay abreast of the documentation so that they can get the most out of the tool. **What problems is IBM Process Mining solving and how is that benefiting you?** We use it to maintain a complete balance between activities and improve the way we run business processes, and can be more organized. ### 36. IBM Process Mining is ideal for process analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Kulvir U. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about IBM Process Mining?** It is useful for analysis, and it is surprising since the entire process flow can be observed and deepened much more in cases where we have processes that need to be improved, and in addition to being excellent, it is reliable and easy to use. **What do you dislike about IBM Process Mining?** We had problems with data coming and going, and it didn't seem normal, but support had the solution; also, the user interface needs to improve some of its functions. **Recommendations to others considering IBM Process Mining:** You think of software for the digital transformation of your company; this is the right one for you. **What problems is IBM Process Mining solving and how is that benefiting you?** We are using IBM Process Mining as it provides necessary analysis details and predictions based on the incoming data flow, and we are up to date with all processes and making sure processes are smooth. ### 37. Essential process mining solution for any business wanting process improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Alex R. | Data analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about IBM Process Mining?** I like it because it was easy to start up and create new process models, it allows me to discover knowledge and discrepancies between the processes and to be able to find the root cause of inefficiencies, and it helps to accelerate the improvement of the process, it is a product that really surprises due to its incredible functions. **What do you dislike about IBM Process Mining?** Real-time extraction is missing, but only that; the rest I do not see any inconvenience. **Recommendations to others considering IBM Process Mining:** It's an amazing tool that will help you identify problems and take action. **What problems is IBM Process Mining solving and how is that benefiting you?** It helps a lot in our companies thanks to the great visualization of different processes, and the optimization and improvement of them is possible with IBM Process Mining. ### 38. A software that stands out in the analysis of business processes **Rating:** 4.5/5.0 stars **Reviewed by:** Daniela S. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about IBM Process Mining?** I can manage the data, and it really helps to analyze the data easily, and it is efficient for data mining and business processes and creating deep analysis using smart algorithms and studying the process flow so that I can extract the data. **What do you dislike about IBM Process Mining?** It was difficult to implement at first, its initial setup was somewhat confusing and complex, but then everything worked fine. **Recommendations to others considering IBM Process Mining:** It is the perfect solution to capture data and reduce human effort. Try IBM Process Mining. **What problems is IBM Process Mining solving and how is that benefiting you?** It is a complete solution for the analysis of business processes, and everything has worked without any problem because it allows us to extract data and helps us to recognize the deficiencies of each one of them. ### 39. IBM Process Mining the way to improve workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Jake T. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about IBM Process Mining?** I like this tool because it provides the necessary analysis and improves work flow and helps the processes we face in our daily lives; I like it because it is effective in leveraging existing data and reliable for data mining and analysis, drives process efficiency, and improves profitability and compliance. **What do you dislike about IBM Process Mining?** I like everything at all is the technology that is needed to improve at work, and I have no complaints about the product. **Recommendations to others considering IBM Process Mining:** It is the right tool for organizations with many processes, and that want to streamline all the work. **What problems is IBM Process Mining solving and how is that benefiting you?** It helps to optimize our processes with data visualizations and much higher productivity, and we take advantage of the existing data in the company, and it is the data mining tool that we were looking for so much. ### 40. IBM Process Mining - the best tool with deep analytical skills **Rating:** 5.0/5.0 stars **Reviewed by:** Susan S. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** It is good for process analysis and has a good interface, since it was implemented it has seen great changes and it easy to learn and increases the growth of companies and has great features, such a data analysis and extraction, making big changes in the company and taking it to the digital stage. **What do you dislike about IBM Process Mining?** It has been used, and everything is fine, but sometimes you have trouble uploading files, especially slow issues that need to be fixed. **Recommendations to others considering IBM Process Mining:** When you implement IBM Process Mining, you will stabilize your workflow, and you will like the user interface very much. **What problems is IBM Process Mining solving and how is that benefiting you?** They have a great role in the company; they provide security and increase efficiency in each process and help track and provide security and avoid errors in data collection, and are highly accurate. ### 41. An excellent mining process system with modern features **Rating:** 5.0/5.0 stars **Reviewed by:** Jay F. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about IBM Process Mining?** I like the technical part of the tool; it is easy to navigate, and the data collection is very incredible, but its best feature is the process explorer, and the way to identify bottlenecks is excellent; I also liked that it is easy to use and that offers information that improves the work done. **What do you dislike about IBM Process Mining?** It is currently working and is very flexible and meets our requirements. **Recommendations to others considering IBM Process Mining:** It is an analysis tool to explore the whole process. It is the best data mining tool; I recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** It was the solution to track analyze all the processes and to be able to visualize possible problems and take precise action in the correction and optimization. ### 42. IBM Process Mining the easiest way to monitor and improve processes **Rating:** 5.0/5.0 stars **Reviewed by:** Will T. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** It is excellent for optimizing processes throughout the organization through the system and provides very useful information to improve them from there; it is effective and simple; I like all its features because they are sensational and intuitive; it makes all processes effective. **What do you dislike about IBM Process Mining?** It is difficult to start with proper training and get used to it for the first time, but then over time, the great results and benefits were noticed. **Recommendations to others considering IBM Process Mining:** The software is great, and I recommend it for all types of businesses because it helps a lot to organize in various processes and threads. **What problems is IBM Process Mining solving and how is that benefiting you?** It provides us with monitors, and we can leverage the data, and it is simple to manage, and we are 100% happy with the reliability of this process mining tool. ### 43. Very useful and effective tool to have a clear vision and take advantage of existing data **Rating:** 5.0/5.0 stars **Reviewed by:** Roxie S. | Systems analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about IBM Process Mining?** It is the best way to see the processes and direct them; it offers information to know where the failures of our system are and make sure that we can improve them; and reduce the time necessary to execute the processes; this tool does a very efficient job. **What do you dislike about IBM Process Mining?** It needs a good overall update to improve the graphics because it seems outdated to me. **Recommendations to others considering IBM Process Mining:** If you are looking for a tool to improve current processes and reduce labor, try IBM Process Mining. **What problems is IBM Process Mining solving and how is that benefiting you?** It is a great process monitoring tool and has been of great help because it ensures that all processes are on track and that everything is working properly. ### 44. A software that delivers data information to guide processes **Rating:** 5.0/5.0 stars **Reviewed by:** Amir S. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about IBM Process Mining?** It is good because it makes work much easier thanks to data mining; we can guide current processes so that they are as firm as possible, and we can notice the efficiency and difference; due to IBM Process Mining, everything is on the right track. **What do you dislike about IBM Process Mining?** Maybe you need some improvements in certain sections; I would also like the initial configuration to be much easier. **Recommendations to others considering IBM Process Mining:** It is excellent software that generally helps with work will become an essential and appropriate tool; I recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** It is a better way to deliver the data, and we can make sure that everything is ongoing within the companies and allows for simple analysis and decision-making. ### 45. Data mining tool to get a detailed view of the processes **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar C. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about IBM Process Mining?** This data mining tool is excellent because it makes our work much easier and always on track with all the processes, and we can obtain the necessary analysis to make important business decisions. All its characteristics are good, and; we can make sure that we can align ourselves as much as possible in all tacks and that everything flows well. **What do you dislike about IBM Process Mining?** It can be difficult at first and somewhat confusing your initial setup. **Recommendations to others considering IBM Process Mining:** This is excellent data mining software that will help you digitize your business processes. **What problems is IBM Process Mining solving and how is that benefiting you?** With IBM Process Mining we can be sure that everything flows within the company and helps to have a deep vision and analyze the data in a simple way, and helps to make decisions. ### 46. IBM Process Mining is a powerful and useful data mining platform **Rating:** 5.0/5.0 stars **Reviewed by:** John E. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about IBM Process Mining?** It is very useful to improve processes, and it is not only an analysis tool, but it also monitors, extracts data, and finds bottlenecks, and we can solve problems quickly; in a nutshell, this tool can analyze weak points and continuously improve performance. **What do you dislike about IBM Process Mining?** Documentation and training are not at a good level, and some understanding of the data is required. **Recommendations to others considering IBM Process Mining:** If you are interested in process mining, this is the best tool, and you get a very good dashboard too. **What problems is IBM Process Mining solving and how is that benefiting you?** With this great tool, the benefits are good and long-lasting because we can analyze and improve and eliminate errors because it allows us to see what processes are failing. ### 47. A software for business process analysis and task automation **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan P. | Transit Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **What do you like best about IBM Process Mining?** I like it because it is easy to use because it is an excellent tool and its user interface is intuitive. This software improves business processes with its technology and allows us to improve workflow and have the opportunity to grow in the business. **What do you dislike about IBM Process Mining?** Problems with mapping a process and it took longer than expected, but it was the only problem. **Recommendations to others considering IBM Process Mining:** It's easy to use and will help you drive process improvements. **What problems is IBM Process Mining solving and how is that benefiting you?** Data mining and harmonization of processes have improved a lot, especially analysis in some cases in the supply chain, and we have benefited a lot, and we can understand the complexity of some business processes. ### 48. An effective tool to obtain details of the processes in real time **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea H. | Marketing Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about IBM Process Mining?** I like the design of this tool because it is easy to use and discover data processes in the organization; it is very effective because it offers a detailed view of the processes and thus be able to take advantage of existing data; it is excellent and definitely helps a lot. **What do you dislike about IBM Process Mining?** During the time that I have been using it, it has not presented any irregularities and everything works very well. **Recommendations to others considering IBM Process Mining:** Works for any business and helps with processes and threads. **What problems is IBM Process Mining solving and how is that benefiting you?** A data mining tool that helps to have a deep insight into the early and get an idea about the real efficiency of the process, and we can easily predict future circumstances. ### 49. Data mining tool that provides a better analysis of all our processes **Rating:** 5.0/5.0 stars **Reviewed by:** Victor C. | RPA Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Process Mining?** I like this data mining system because it is very useful for analysis because it gives details and a very concise view of the processes, and there details allow us to know the efficiency of each process within the operations. I really like this software in general; it makes our work easier, and it's amazing. **What do you dislike about IBM Process Mining?** I have no reason to say I don't like it; everything is perfectly fine. **Recommendations to others considering IBM Process Mining:** It is the best and recommended to automate the workflows of your companies; this is the correct tool you need. **What problems is IBM Process Mining solving and how is that benefiting you?** It is used for data and process mining and digital transformation, and it is very reliable; it has helped us a lot, and we can analyze the flow in general and without worries. ### 50. The only way to improve business processes is with IBM Process Mining **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about IBM Process Mining?** The integration of IBM Process Mining was high-speed and efficient, since then, we have noticed that it is vital for our company to take advantage of the existing and relevant data for the current configuration of the processes in which we are working; and study the flows and obtain the secure information about all processes and avoid inconveniences. **What do you dislike about IBM Process Mining?** Some drawbacks with the resources to power the system, and we were forced to speak with support. **Recommendations to others considering IBM Process Mining:** If you want to see you current processes and improve them to reduces labor and time, I highly recommend it. **What problems is IBM Process Mining solving and how is that benefiting you?** Leading a digital transformation in our organization and leveraging company data and we were surprised and impressed by the ease of use. ## IBM Process Mining Discussions - [How do IBM Process mining improves operational excellence](https://www.g2.com/discussions/how-do-ibm-process-mining-improves-operational-excellence) - 1 comment, 3 upvotes - [View IBM Process Mining pricing details and edition comparison](https://www.g2.com/products/ibm-process-mining/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+16%3A49%3A37+-0500&secure%5Bsession_id%5D=2f63823c-6b28-49a7-b6c0-903f64adec49&secure%5Btoken%5D=34b40ce6d4ffa7519edce3c79efb220bee237171f41b621850155c2dfe8b9864&format=llm_user) ## IBM Process Mining Features **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Automation** - RPA Integration - Application Development **Generative AI** - AI Text Summarization **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top IBM Process Mining Alternatives - [Celonis](https://www.g2.com/products/celonis/reviews) - 4.5/5.0 (286 reviews) - [UiPath Process Mining](https://www.g2.com/products/uipath-uipath-process-mining/reviews) - 4.5/5.0 (73 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,137 reviews)