IBM Process Mining Reviews & Product Details

The best feature in IMB process mining is the real-time process for business insight, making it really easy to implement. Because of that, it leads to significant cost savings. IMB Process Mining can help my customers reduce wait times. I also like the automatic processes from this software. The customer support is also very helpful in maintaining the connection between us as users. Really easy integration is also a big help for this application. Review collected by and hosted on G2.com.

The first downside of this application is definitely the cost/fee. Many small businesses cannot afford this additional fee. Also, for inexperienced users, using this application is very complicated. Because of that, we need to invest some money to invite well-organized people to use this application and provide training about it. Review collected by and hosted on G2.com.

It processes real-time insight and is very easy to implement, which is why it is cost-saving and reduces waiting periods. Integration is also easy. Review collected by and hosted on G2.com.

Small businesses cannot easily afford its fee. To use this application, we have to train our employees. Review collected by and hosted on G2.com.

Easy to find the event log and Visualization. Review collected by and hosted on G2.com.

Not familiar with all UI features like Visualization which are created for cycle process. Review collected by and hosted on G2.com.

Best part of Process mining from IBM is the seamless integration of the platform with other IBM services. We built use cases integrating data refinery and watson capability from IBM Review collected by and hosted on G2.com.

Process mining capabilities need improvement for discovery phase as with increased complexity of workflow it is hard to map all the possible ways to build optimized process Review collected by and hosted on G2.com.

Powerful tool to help visualize processes and identify where this process can be improved and/or automated. Helping to reduce costs or increase productivity. Review collected by and hosted on G2.com.

Sometimes processes are not automated in the best way, that is, the person responsible for using the tool must contribute and perform this analysis as well to avoid problems. Review collected by and hosted on G2.com.

The ease of creating codes and easily modularizing the scripts Review collected by and hosted on G2.com.

I believe that the cost, compared to others in the market, is quite high, but the benefits are also high. Review collected by and hosted on G2.com.

IBM Process Mining helps us to have a more comprehensive view of business processes, aiding in the identification of inefficiencies and providing insights for optimization. There are also more chances to identify patterns, bottlenecks, and deviations, allowing measures to be taken to improve efficiency and reduce costs. Review collected by and hosted on G2.com.

The implementation and initial configuration may require a considerable investment of time and resources. It is also important to have qualified people to make the most of the data gathered by the tool. Another point to keep in mind is data privacy, since the tool may handle sensitive data in the process of process mining. Review collected by and hosted on G2.com.

Business process self-analysis, procedure visualization, it has an excellent user-friendly interface which facilitates and saves time, is fully automated and provides efficient information and easy development. Review collected by and hosted on G2.com.

So far, I have no complaints, as it is meeting the company's needs and results, and it has greatly facilitated automation with transparency for the areas involved. Review collected by and hosted on G2.com.

IBM Process Mining helps you not only to better define your current processes but also to find the best candidates for automation. Review collected by and hosted on G2.com.

It is a complex system to understand and truly master. Review collected by and hosted on G2.com.

IBM Process Mining uses cutting-edge technology to perform AI-powered automated processes, drastically lowering the need for human intervention in a small subset of all business operations. Review collected by and hosted on G2.com.

Some of the mapping steps have been difficult, and we've had to get in touch with tech support to figure out how to fix them. Review collected by and hosted on G2.com.