--- title: HotSchedules Reviews meta_title: 'HotSchedules Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how HotSchedules works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 115 scale: '5' date_modified: '2026-10-10' parent_category: name: HR url: https://www.g2.com/categories/hr ---

HotSchedules Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

User Insights

Average based on 115 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$
Brittany C.
BC
Brittany C.
Small-Business (50 or fewer emp.)
"HotSchedules Review"
4.5/5
What do you like best about HotSchedules?

Easy to use; I have the ability to easily message co-workers about swapping shifts. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing at this time. Perhaps a way to hide your contact info so everybody isn't texting/calling about swapping shifts. Review collected by and hosted on G2.com.

Grant G.
GG
Grant G.
Food Beverage Manager
Restaurants
Small-Business (50 or fewer emp.)
"Incredibly Easy Scheduling Tool"
5/5
What do you like best about HotSchedules?

By far, this is one of the easiest web-based scheduling tools I’ve ever used. The fact that there is also a mobile app is a nice feature for my employees. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Not really much about HotSchedules to “dislike.” Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"It has so many options you can do"
5/5
What do you like best about HotSchedules?

Check your hours ,also get pay stubs just in case you need for any reason Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Managers allowed to block days you need off if they're holidays you might still have something important to do Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Efficient app"
4.5/5
What do you like best about HotSchedules?

I like that the app allows you to do everything at the quick touch of a single button. Easy to give up and pick up shifts. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

It took a while to get used to because there are new options such as switch shift that we haven’t worked with yet. Review collected by and hosted on G2.com.

Katherine O.
KO
Katherine O.
Supervisor
Retail
Enterprise (> 1000 emp.)
"Perfect Software for your Restaurant Employees "
5/5
What do you like best about HotSchedules?

This software makes accessing your schedule from multiple locations super easy. Not only can you access your schedules, you can also see messages from the staff, and swap shifts with a few simple clicks! I value that it has a corresponding app that is very user friendly. The age of many of our staff does not have a home computer, so being able to access it from their phones is key. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I think that the app should be free or that the cost of the app should be in included with the price the employer pays for the software. I had some feedback from employees that they do not wish to pay the (small) amount that the app on their phones cost to get. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Have used hotschedules at two restaurants where I worked as a host/server."
5/5
What do you like best about HotSchedules?

It has an easy layout and is user friendly. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I don't have any complaints. It has always served it's purpose well. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"HotSchedules makes everything easy! "
5/5
What do you like best about HotSchedules?

Shifts and inventory and all coworker communication Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Late or delayed notifications going into the email Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Hotschedules is Great!"
4.5/5
What do you like best about HotSchedules?

From a management perspective, Hotschedules is really great and user friendly. I particularly liked how easy it was to have employees trade shifts amongst themselves and have it come through management for approval. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Not a lot to be honest. Maybe the actual scheduling part was a little harder than it needed to be. There weren't as many functions to customize a schedule as I wish there was. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"HotSchedules review "
4.5/5
What do you like best about HotSchedules?

Seeing who else works or doesn’t work on a given day Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Some functions on the application that can be confusing. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"Concept is great, UI not user friendly"
2.5/5
What do you like best about HotSchedules?

The concept of the platform is great! And I think it could get better with time. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I do not like the user interface and it can be confusing to team members. Review collected by and hosted on G2.com.

Questions about HotSchedules? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is HotSchedules used for?

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GU
Guest User

What are the benefits and challenges of using HotSchedules for employee scheduling?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

Perceived Cost

$$$$$
HotSchedules Comparisons