HotSchedules Reviews & Product Details

Hot Schedules is quick, easy and efficient! It makes scheduling extremely easy and accessible to all employees. It's simple, affordable and effective - there's not much more you can ask for in a scheduling system! You can also see an entire list of the store employees with their contact info if you need to get in contact with someone which is awesome. Availability submission and time off requests are easy and efficient as well. I highly recommend this product - you won't regret using it! Review collected by and hosted on G2.com.

I dislike nothing about Hot Schedules! Ever since my company started using this, the scheduling process has been much easier and less complicated. There is less confusion than there was before which is key! Review collected by and hosted on G2.com.

It has a great user-friendly interface that makes it easy to see schedules and communicate with coworkers and management. Review collected by and hosted on G2.com.

It takes forever to load sometimes, that's it. Review collected by and hosted on G2.com.

The team member perspective is great - from the app they can message leaders or other co-workers, they can check their schedule, release shifts, put in requests for time off etc. Schedule making - it is leaps and bounds beyond our old software. Review collected by and hosted on G2.com.

I really so like hotschedules - my one request would be to give me the option to customize my own work groups (instead of the one generic ones that come with - front of house, back of house, training etc). Review collected by and hosted on G2.com.

Hot Schedules is definitely the best way to schedule employees and to keep up with other coworkers and your bosses. You can switch with other people to get a better schedule, communicate with your bosses, and let them know when you need to schedule a day off! Review collected by and hosted on G2.com.

The only problem is that when you are going to drop a shift and someone else picks it up, more than one person can pick it up at a time, so it confuses the people trying to pick it up. Review collected by and hosted on G2.com.

HotSchedules was super easy to use and it made seeing shifts and schedules super convenient. Releasing shifts and picking up shifts was an easy transaction as well. Review collected by and hosted on G2.com.

The constant notifications one would get was a bit annoying. But it also helped with making sure you didn’t miss anything. Review collected by and hosted on G2.com.

What I like best about HotSchedules is the simple convenience of checking your work schedule. Especially in restaurant business when your schedules isn't always the same week to week, it is important to always know when your next shift is. With this app/software, it is so simple to pull up my schedule. Not only can I look at my schedule, I can look at available shifts to pick up, the messages from other co-workers/managers, and also request time off. I have had little complications with the program so far and think it is a great addition to our restaurant. Review collected by and hosted on G2.com.

My only negative remark about this product is that in order to download the app to your phone there is a small fee. I think that as employees we should get to use the app for free, or maybe the restaurant should waive the fee for us? Either way, it is still simple to just sign into the website on your phone (this is what I do) and login that way. Review collected by and hosted on G2.com.

It helps seeing my schedule at any moment of the day and their calendar sync feature works great Review collected by and hosted on G2.com.

Customer service is not very good. They require a lot of evidence and work from your part aside from just reporting a bug. Review collected by and hosted on G2.com.

My favorite feature on Hotschedules is the ability to recieve your schedule in several different forms. Not only do I have the app on my phone, but I also recieve text and email alerts when my schedule is released by management. This software also makes swapping and releasing shifts with coworkers a breeze. It is nice to have a feature that makes sure that shifts are approved by management before you are not responsible for the shift. This ensures that management knows who is responsible for the shift and you're not on the hook for a shift if the coworker doesnt show up. Review collected by and hosted on G2.com.

I dislike that it is very difficult for me to see out times for my shift. I do not know if this a setting that can be controlled by management, but on the website I can only see the out time for my shift coming up. On the app, I cannot see any out times. Review collected by and hosted on G2.com.

HotSchedules is just friendly and has all the tools any employer or employee could need to keep their schedules straight, including requesting time on/off, swapping shifts, seeing the full schedule, etc. Review collected by and hosted on G2.com.

Nothing. HotSchedules is a well thought out program that never disappointed. And their app is just as good! Review collected by and hosted on G2.com.

Moving from a base scheduling platform to HotSchedules was a life saver. Being able to have team members download an app on there smart phone devices to be able to fully see the schedule, to post shifts, to communicate needs all in one place. Also while transferring systems the team at HotSchedules was amazing at teaching this new platform for our team. Review collected by and hosted on G2.com.

The company I work with is working on a partnership to become more intergrated with HotSchedules to be able to sync the data better, but we are still not there. This will take a good amount of work on the back end to make it happen. Review collected by and hosted on G2.com.