--- title: HotSchedules Reviews meta_title: 'HotSchedules Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how HotSchedules works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 115 scale: '5' date_modified: '2026-10-10' parent_category: name: HR url: https://www.g2.com/categories/hr ---

HotSchedules Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

User Insights

Average based on 115 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$
MH
Matthew H.
Accounting Restaurant Manager
Mid-Market (51-1000 emp.)
"Affordable, Real-Time Scheduling and Forecasting with Easy Support"
5/5
What do you like best about HotSchedules?

This application helped me schedule, forecast and receive financial aid and info for my restaurant in Northern Virginia. The system is either web-based or a cell phone app that allowed my staff to access information anywhere and for me to see info on real time. The performance get a lot better with each update. I pay about $3 a month for each user. The support is very easy when needed. The AI is slowly growing but should be helpful in a few years. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

The system feels a bit antiquated, but it is slowly adapting to a newer generation. The AI isn’t particularly efficient. That said, my staff find it easy to schedule their days and make the necessary changes when needed. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great Schedule system for restaurants"
4/5
What do you like best about HotSchedules?

The shortcuts and the ease of use in creating schedules and trends Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Our restaurant was open, extended hours, and due to a shift in the programming. It caused some issues in labor analysis because close of day was set earlier than Our close Review collected by and hosted on G2.com.

KM
Kris M.
Area Leader of Training
Enterprise (> 1000 emp.)
"Hotschedules Review"
5/5
What do you like best about HotSchedules?

Fantastic program for Crewmember scheduling Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing I really don't like about the program. Review collected by and hosted on G2.com.

MS
Megan S.
Client Services Supervisor
Mid-Market (51-1000 emp.)
"Amazing way to keep it all organized"
5/5
What do you like best about HotSchedules?

Fantastic way to keep all the staff schedules/time off organized. Also like the way the staff can swap schedules. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Nothing really to dislike that I have found at this time. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Best program out there"
5/5
What do you like best about HotSchedules?

User friendly. Mobile app available, saves a ton of time Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Not much to dislike. Set up is difficult, but expected Review collected by and hosted on G2.com.

Lyn M.
LM
Lyn M.
Small-Business (50 or fewer emp.)
"Streamlined scheduling"
5/5
What do you like best about HotSchedules?

Most helpful is ease of use! The program is intuitive, easy to use, and very user friendly for staff. I also love the effortless shift swap, approval, and roster features! Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I'm still working on figuring out the hours for employees as there seems to be a discrepancy, and I'm sure it's an easy fix that I haven't been able to dig into yet. Review collected by and hosted on G2.com.

MJ
Matt J.
Mid-Market (51-1000 emp.)
"General Manager"
5/5
What do you like best about HotSchedules?

Simplicity of design and operation. This functionality needs to be easy for a restaurateur to operate and they do this in spades. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

I have yet to interact with a piece of the scheduling software that I have issues with. Review collected by and hosted on G2.com.

DC
David C.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Owner"
4.5/5
What do you like best about HotSchedules?

They are very responsive. My business requires problems to be resolved quickly and they are always in touch to assist. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

surprisingly none! I was able to get all my issues resolved quickly Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"It is a great scheduling tool. It makes it easy to communicate with staff and it helps keep OT down"
4/5
What do you like best about HotSchedules?

The ease of creating schedules and the ability to save time and money. Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

How often the software is updated, it feels like you have to constantly learn all over again. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Transforms The Scheduling Process Incredibly"
5/5
What do you like best about HotSchedules?

Point of Sale Sync, Swift Customer Service Review collected by and hosted on G2.com.

What do you dislike about HotSchedules?

Could use stronger compliance tracking in regards to making sure your schedule accounts for local labor laws. Review collected by and hosted on G2.com.

Questions about HotSchedules? Ask real users or explore answers from the community

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GU
Guest User

What is HotSchedules used for?

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GU
Guest User

What are the benefits and challenges of using HotSchedules for employee scheduling?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

Perceived Cost

$$$$$
HotSchedules Comparisons