--- title: Heymarket Reviews meta\_title: 'Heymarket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 441 reviews by the users' company size, role or industry to find out how Heymarket works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 441 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Heymarket Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heymarket but has limited features. Are you part of the Heymarket team? [Upgrade your plan](https://my.g2.com/heymarket/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Heymarket is an intuitive AI text messaging and email solution. Quickly and easily send personalized text messages and emails at scale that get fast responses and keep customers engaged. Manage all your business SMS and email conversations in centralized inboxes. Save your team time with AI agents that respond to customer questions automate appointment scheduling. And reliably integrate your CRM like Salesforce and HubSpot to communicate from your systems of engagement. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform. * * * Seller [Heymarket](https://www.g2.com/sellers/heymarket) Discussions [Heymarket Community](https://www.g2.com/products/heymarket/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mannav Monga Show More ## Pricing Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) ## Top-Rated Alternatives [ ![Salesmsg](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesmsg") Salesmsg 4.7/5(414) ](https://www.g2.com/products/salesmsg/reviews) [ ![Textline](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Textline") Textline 4.7/5(385) ](https://www.g2.com/products/textline/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/heymarket/competitors/alternatives) ## User Insights Average based on 441 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Heymarket Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/27/2024 "Long time Heymarket user" 5/5 What do you like best about Heymarket? We discovered Heymarket when it was still a very young company. It has been one of the best decisions for our business to use Heymarket. It is easy to setup and we like the fact that there is a mobile application as well as a desktop application. Our office team uses the mobile app on a daily basis. We like the lists and templates features as well. It has made standardizing our communication with our clients and staff more consistent. Customer support is timely when we have issues that need to be resolved. We are also able to integrate Heymarket with Zapier and use it in a lot of our automations. Review collected by and hosted on G2.com. What do you dislike about Heymarket? We are hoping to see more AI features in Heymarket. We want to be able to determine the intent of text messages as an example. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Client communication. SMS messaging is a core communication channel with our clients. Staff communication. SMS messaging is a core communication channel with our staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 10/15/2024 "Very effective in communicating with our customers!" 5/5 What do you like best about Heymarket? The ease of syncing with our mail platform and also the opt-in/out feature is amazing. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Little things like being able to auto-close a message once sent or selecting as a whole at once. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Opt-in/Out Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 2/22/2024 "Would be perfect if it could handle a group conversation!" 4/5 What do you like best about Heymarket? Quick, easy communication with customers. Our whole team can easily see what is going on, whether using our PCs, Macs, iPads, iPhones or Android devices. The private message feature works most of the time. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Biggest issue is we cannot support a group chat. Our customers are restaurant owners. We often need to communicate with the owner(s), the chef, perhaps another interested party or two on their side, as well as our team on HeyMarket. It is very difficult to tell them, you can reach our whole team by call or text at our main office line (our landline and HeyMarket both use the same number), but only one person on your end can communicate with us. The alternative is we end up with multiple conversations going on with multiple people from the same restaurant, which is chaotic and causes its own set of issues. HeyMarket is unable to accommodate a group chat of any kind, so we just have to use iMessage or Whatsapp for those customers, from our personal cell phone numbers. That makes us look very unprofessional and disorganized - the exact opposite of what we are trying to accomplish by paying for HeyMarket. Pleeeeeeeeease fix this issue ASAP!! Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Communication with customers Accepting orders from customers Reminding customers to place orders Automation of communication Reduction in payroll costs Problem resolution Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IS isaac s. IT Manager Small-Business (50 or fewer emp.) 10/8/2024 "Great tool and easy to use" 5/5 What do you like best about Heymarket? Ease of use and great support. We use it weekly. Review collected by and hosted on G2.com. What do you dislike about Heymarket? nothing as of yet. Really easy to use and no complaints about the software or service Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We use it for simple text messages to our employees. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 10/8/2024 "Ok for what we need" 3.5/5 What do you like best about Heymarket? Able to schedule messages, templates, mass texts Review collected by and hosted on G2.com. What do you dislike about Heymarket? Often glitchy, laggy, not intuitive on how to schedule group texts. Difficult to get support since it is only through text. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Able to reach customers quickly and easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Marketing Technologist Mid-Market (51-1000 emp.) 5/30/2024 "Good tool for sending mass SMS messaging through HubSpot Workflows" 3.5/5 What do you like best about Heymarket? It's easy to use and works well with HubSpot workflows. Customer service is always helpful when issues arise. Review collected by and hosted on G2.com. What do you dislike about Heymarket? We've had trouble connecting Heymarket responses to route to a connected HubSpot inbox in a clean way, but other than that it's been good. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarket allows us to trigger SMS throughout the customer lifecycle journey, or through mass marketing campaigns. Review collected by and hosted on G2.com. Show More Response from Giovanni Carrara of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-9724531/official_response/edit) Thanks for your feedback! We’re glad to hear that Heymarket is working out well for you, especially with the HubSpot integration. If you'd like any assistance in configuring and optimizing the routing to specific HubSpot inboxes, can you please contact us at help@heymarket.com for assistance? Thanks again. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Walter G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Walter G.") WG Walter G. Director Of Business Development Sports Small-Business (50 or fewer emp.) 2/22/2024 "My Experience with HeyMarket" 4.5/5 What do you like best about Heymarket? After a learning curve, I was able to figure out the software, and I like the ability to create groups so I can segregate the groups according to my criteria Review collected by and hosted on G2.com. What do you dislike about Heymarket? There are a few software glitches that you have to deal with when you are on the platform, but you work around them Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Before Heymarket I would have to notify my customer individually about the same thing, now I can set up groups and with a couple of clicks I can get the sms out to a whole group within a minute Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MC Michael C. Small-Business (50 or fewer emp.) 5/16/2024 "Great customer service, quality product" 4/5 What do you like best about Heymarket? Heymarket integrates with MS365 enabling us to deploy and use SMS Marketing and Customer Support efforts seemlessly. Review collected by and hosted on G2.com. What do you dislike about Heymarket? A limited number of users for the entry price. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarket has allowed our company to better connect and support our customers using SMS. Heymarket has greatly improved our ability to communicate with customers. Review collected by and hosted on G2.com. Show More Response from Giovanni Carrara of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-9661311/official_response/edit) Thank you for your positive review! We’re delighted to hear that Heymarket’s integration with Microsoft Teams is enhancing your SMS marketing and customer support efforts. We understand your concern about the user limit for the entry price. We are continually reviewing our pricing structure to better meet the needs of our customers. Thank you for choosing Heymarket and for sharing how our service has improved your customer communications! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kyra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyra F.") KF Kyra F. Small-Business (50 or fewer emp.) 2/22/2024 "Ominchannel Manager - overseeing our ecommerce environment and overall company operational flow" 5/5 What do you like best about Heymarket? The interface is very easy to use. The ability to see who has repsonded on the same chain + assign ownership and teams is very helpful. Plus, we were able to integrate to our appointment booking system. Review collected by and hosted on G2.com. What do you dislike about Heymarket? No dislikes to report at this time. We are overall very happy with the platform thus far. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We utilize Heymarket integrated with our appointment booking system to send triggered transactional text messages. We are also to list our company's main phone line as reachable for text correpsondence should our clients have questions or concerns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PB Pietro B. founder Small-Business (50 or fewer emp.) 5/9/2024 "very good to use and simple platform" 5/5 What do you like best about Heymarket? Easy Platform and straight forward. Price is fair and competitive Review collected by and hosted on G2.com. What do you dislike about Heymarket? Took longer to activate but after that was good. I wish it was integrated with Square Software Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? I changed our phone to AIRCALL and needed a solution for SMS. Not only Marketing but also to chat with my customers on a daily base Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Heymarket? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Heymarket ](https://www.g2.com/products/heymarket/discussions/new) HJ Helen J • Last activity over 3 years ago Can HeyMarket be itnegrated with Zoho, our CRM. 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/24906-can-heymarket-be-itnegrated-with-zoho-our-crm) GU Guest User What is Heymarket used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-heymarket-used-for) [ View all Discussions ](https://www.g2.com/products/heymarket/discuss) ## Pricing Options Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month ### Plus $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) Heymarket Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83c4708dc639d3805ac8702e97f64131/salesmsg.png "Product Avatar Image") Salesmsg 4.7/5(414) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-salesmsg) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c27e1e8ee6b267baf5a53321251af8a5/textline.png "Product Avatar Image") Textline 4.7/5(385) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-textline) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a68157f8aea50f3a2ec05c8a14a6209e/sakari.png "Product Avatar Image") Sakari 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-sakari) ##### ##### Heymarket Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler SMS Platform Marketing Automation Conversational Platform Personalization Omnichannel Contextual Engagement Support Automation Intelligent Routing Seamless Escalation Transcripts [ View More Features ](https://www.g2.com/products/heymarket/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support) ##### Explore More [What field service management software can a small team actually learn and use without a long IT-heavy implementation?](https://www.g2.com/discussions/what-field-service-management-software-can-a-small-team-actually-learn-and-use-without-a-long-it-heavy-implementation)[Best event management software for small businesses](https://www.g2.com/discussions/what-s-the-best-event-management-software-for-small-businesses)[Which Google Workspace utilities are most trusted by IT admins streamlining bulk operations based on user reviews?](https://www.g2.com/discussions/which-google-workspace-utilities-are-most-trusted-by-it-admins-streamlining-bulk-operations-based-on-user-reviews) [What asset leasing tools are genuinely affordable for a mid-size leasing company that wants modern software without paying for an enterprise platform built for Fortune 500 scale?](https://www.g2.com/discussions/what-asset-leasing-tools-are-genuinely-affordable-for-a-mid-size-leasing-company-that-wants-modern-software-without-paying-for-an-enterprise-platform-built-for-fortune-500-scale)[Which payment analytics platforms are best for teams that need to track transaction trends across multiple payment gateways from a single dashboard?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-best-for-teams-that-need-to-track-transaction-trends-across-multiple-payment-gateways-from-a-single-dashboard)[Pros and Cons Details](https://www.g2.com/products/heymarket/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)