Three months using the service left this reviewer frustrated due to numerous system errors and lack of support for VAT filings. The account management was incompetent, leading to significant issues with data integration and no assistance provided.
View Full Reviewhellotax Pros and Cons: Top Advantages and Disadvantages
Quick AI Summary Based on G2 Reviews
Generated from real user reviews
Users face significant billing issues with Hellotax, struggling for refunds and experiencing poor service and system errors. (1 mentions)
Users criticize Hellotax for being expensive and failing to deliver promised VAT filing services, causing significant headaches. (1 mentions)
Users report significant integration issues with Hellotax, leading to errors and difficulty in filing VAT returns efficiently. (1 mentions)
Users express frustration with poor customer support from Hellotax, facing unresolved issues and unhelpful responses. (1 mentions)
Users criticize the poor support services of hellotax, highlighting incompetence and lack of assistance with VAT issues. (1 mentions)
Top Cons or Disadvantages of hellotax
Top-Rated Alternatives
hellotax Reviews (3)
Reviews
hellotax Reviews (3)
3.0
3 reviews
View Filters
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
U
Verified User
Co-founder / CEO
Small-Business (50 or fewer emp.)

ED
Evin D.
Director, CFO
Small-Business (50 or fewer emp.)
"Good Support in a Niche Industry"
What do you like best about hellotax?
We are a small startup working in a niche industry that nonetheless fulfills our product globally. Hellotax have been very responsive and adaptive, understanding our situation and our needs and working with us to make sure we're meeting all our tax obligations. Very responsive and friendly support staff. Review collected by and hosted on G2.com.
What do you dislike about hellotax?
The UI isn't the most intuitive, but all the necessary features are there, at least. Review collected by and hosted on G2.com.

MS
Mike S.
Client Services & Program Manager
Small-Business (50 or fewer emp.)
"EU partners positive feedback"
What do you like best about hellotax?
Local tax accountants very beneficial specific to EU Review collected by and hosted on G2.com.
What do you dislike about hellotax?
Limited to EU at this time so future capability outside helpful Review collected by and hosted on G2.com.
There are not enough reviews of hellotax for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Avalara
4.1
(926)
Avalara helps businesses of all sizes achieve compliance with sales and use, excise, communications, VAT other transactional tax requirements by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara’s Compliance Cloud™ platform is designed to effectively manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities in the United States and internationally.
2
Vertex
4.4
(466)
Vertex combines the latest tax research with robust technology to improve tax accuracy and consistency on sales and purchase transactions. This powerful automation supports high volume and complex transactions at speed and scale to streamline internal processes and improve audit performance. Cloud and on-premise deployment options allow companies to choose the right fit for their IT and business needs. Integrations to ERP, e-commerce, procurement, and other billing systems enable a single tax engine to seamlessly support a growing business. In addition to tax determination, Vertex provides tools and services to automate and streamline exemption certificate management and compliance filings.
3
Webgility
4.6
(385)
Run your online retail company from a single location. Webgility integrates with more than 70 e-commerce channels, platforms, and business systems.
4
Zoho Books
4.4
(329)
Zoho Books is a simple, easy-to-use accounting app that tracks the money coming in and going out of your business. With Zoho Books, you can always stay up-to-date on your business finance and make decisions instantly.
5
Anrok
4.5
(308)
Automated sales tax software for Internet SaaS businesses. Help your team sell across boundaries with confidence on Anrok's end-to-end sales tax platform.
6
TaxJar
4.7
(264)
TaxJar is a technology solution designed for eCommerce businesses and developers to manage sales tax.
7
Paddle
4.5
(240)
Explore the features and services of Paddle's all-in-one payments
infrastructure platform, from checkout and subscription billing to tax
compliance and billing support.
8
FastSpring
4.5
(187)
FastSpring is the trusted ecommerce partner for companies that sell software around the world. With FastSpring’s full-service ecommerce solution, you can sell more, stay lean, and compete big.
9
Lappa
4.9
(129)
At Lappa, we lead the way in global compliance through our unified software platform. Specializing in comprehensive cross-border solutions, we offer services for VAT compliance, sales tax reporting, EPR registration and reporting, e-invoicing, marketplace tax management, and more. Our four integrated products — L'Tax, L'EPR, L'Invoice, and L'Marketplace — work as one seamless ecosystem, covering 111 countries and 123 currencies. Our expertise spans diverse sectors, with a focus on delivering exceptional solutions for e-commerce sellers, digital service providers, SaaS businesses, and marketplace operators within the global FinTech and RegTech market segments. At Lappa, we empower businesses to navigate the complexities of international compliance effortlessly — with real humans behind every support request, ensuring accuracy, efficiency, and sustained growth.
10
DualEntry
4.9
(123)
AI-first accounting software for high-growth enterprises. Easily manage multi-entity, multi-currency financials with AI automation and audit-ready compliance. Built by and for accountants.
Categories on G2
Explore More
What's the best coaching platform for helping managers improve value-based selling skills for your business needs?What is the top-rated web content management system for large organizations?Which property restoration software platforms offer mobile capabilities for crew coordination and before-and-after documentation?