--- title: Hello Retail Reviews meta_title: 'Hello Retail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Hello Retail works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 27 scale: '5' date_modified: '2026-11-05' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Hello Retail Reviews & Product Details

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Pricing

Pricing provided by Hello Retail.

Basic

$150.00
Per Month

User Insights

Average based on 27 real user reviews.

Typical contract price

$0k - $0k

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Per Month

Hello Retail Reviews (27)

Reviews

Hello Retail Reviews (27)

4.6
27 reviews

What do users say?

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TL
Thomas L.
E-Commerce Manager
Mid-Market (51-1000 emp.)
"Fast and professional implementation"
4.5/5
What do you like best about Hello Retail?

Professional deployment team and customer support. Easy and intuitive dashboard for admins. Integration with Mailchimp and most other email service providers. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

There may be easier ways to place the different widgets when pages change layout. Other than that, Hello Retail is a perfect choice for search and recommendations for our website. Review collected by and hosted on G2.com.

Mathias V.
MV
Mathias V.
Co-founder and co-owner
Small-Business (50 or fewer emp.)
"Good solution, pro-active communication"
4.5/5
What do you like best about Hello Retail?

Very satisfied with Hello Retail. Clear dashboard, good communication (very pro-active) and a solution that was fully adapted to our needs. Our search and recommendations are currently much better than a year ago when we weren't using Hello Retail. Very happy customer! Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

A few bugs from time to time, but nothing major and this is always solved very quickly. Review collected by and hosted on G2.com.

AV
AnhDu V.
CEO
Small-Business (50 or fewer emp.)
"Very powerful tool giving customers a professional and personal touch"
5/5
What do you like best about Hello Retail?

Search and recommendation. It's awesome. Also for new product pages has great potential Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Difficult to set up specially pages. Could be great if you can set it up by yourself instead of use the development team. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Fantastic way to improve the customer experience"
5/5
What do you like best about Hello Retail?

The biggest advantage of Hello Retail is, of course, that the visitor can more easily find what they are looking for. You also get many useful insights into what can be improved. Onboarding and further development are areas where Hello Retail really stands out. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Nothing that I really dislike about Hello Retail, it can be a bit difficult to understand what upside you have with the tool before you have tested it, that's probably the only thing. Review collected by and hosted on G2.com.

Kihoskh W.
KW
Kihoskh W.
Manager
Small-Business (50 or fewer emp.)
"Very Useful and Helpful Staff"
4.5/5
What do you like best about Hello Retail?

Prime Customer Support. We changed from a competitor to Hello Retail and we instantly felt that they understood our needs and helped us execute and implement the product Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Haven't had any issues so far that they didn't have a solution for Review collected by and hosted on G2.com.

ES
Emma S.
Content Manager
Small-Business (50 or fewer emp.)
"Hello Retail is so far the best Search and Recommendation tool I´ve worked with!"
5/5
What do you like best about Hello Retail?

They always work fast and do what is best for your company's needs. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Haven't discovered anything to dislike with Hello Retail yet. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great partner to create a better shopping experience for our customers!"
4/5
What do you like best about Hello Retail?

The dynamic recom boxes is a great addition for our webshop. We also use the search engine, which gives us the possibility to adjust and optimize our results. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

The only negative i can say is that our shop isnt 100% compatible. So we always need a couple of weeks programing, setting up the systems. Review collected by and hosted on G2.com.

Mads B.
MB
Mads B.
Chairman Of The Board
Small-Business (50 or fewer emp.)
"A good flexible and stable partner."
3.5/5
What do you like best about Hello Retail?

The combination of features and customizing to needs. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

The fact that a lot of the recommendation strategies often requires more human choices compared to some competitors who are all AI-based. But this can also be a strength. Review collected by and hosted on G2.com.

Jakob T.
JT
Jakob T.
IT Manager
Small-Business (50 or fewer emp.)
"Our favourite webshop plugin"
5/5
What do you like best about Hello Retail?

hello retail offer a suite of products for webshops. We mainly use the search and product recommendation module. Their search plugin is really powerful, with intuitive setup, and statistics. Their support is really frendly and will customize it to your needs. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

I really cannot think of any downside to their product. In the past, there have been some performance issues, but we have not seen that in recent years. All in all, nothing we dislike :-) Review collected by and hosted on G2.com.

KK
Kristian K.
Manager
Small-Business (50 or fewer emp.)
"Fast Onboarding and great product"
4.5/5
What do you like best about Hello Retail?

From onboarding and implementation every step have been fast and well executed Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

That we didn't implement it before. Super user friendly Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Hello Retail.

Basic

$150.00
Per Month
Hello Retail Comparisons
Hello Retail Features
Monitoring
Customization
Recommendation
Search
Personalization Engine