--- title: Hello Patient Reviews meta_title: 'Hello Patient Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Hello Patient works for a business like yours. date_modified: '2026-07-12' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Hello Patient Reviews **Vendor:** Hello Patient **Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm) **Total Reviews:** 1 ## About Hello Patient Hello Patient is a healthcare AI company whose AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat. Multi-location practices and consumer health brands use Hello Patient's agents to handle more conversations without adding staff. What the agents do Agents answer calls, book appointments, run new-patient intake, answer insurance questions, take refill requests, follow up after visits, run recall outreach, convert referrals, and handle billing and collections, around the clock. When a conversation needs a human, the agent hands off with full context, never gives medical advice, and logs every interaction. Who it is for Multi-location medical groups and health systems across ENT, urgent care, primary care, dental, and multi-specialty care, plus veterinary practices. Hello Patient also serves consumer health and virtual care brands, including GLP-1 and subscription wellness, across the member journey from first touch to re-engagement. One brand saw a 140% lift over its prior static re-engagement program. Results Groups see around 20% more appointments booked, bills paid faster, lapsed patients brought back, fewer repeat calls, and hours back for their teams to focus on the patients in front of them. Integrations Hello Patient integrates with the EHR, practice management, and CRM systems healthcare already runs on, including ModMed, athenahealth, and eClinicalWorks. Security and compliance Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client. Founded in 2024 and based in Austin, Texas. FAQ Who is Hello Patient for? Multi-location medical groups, health systems, and consumer health and virtual care brands. What does it do? Its AI agents handle patient calls, texts, and web chat, inbound and outbound, from scheduling and intake to billing, recall, and follow-up. What does it integrate with? The EHR, practice management, and CRM systems healthcare already runs on, including ModMed, athenahealth, and eClinicalWorks. Is it secure? Yes. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client. ## Hello Patient Reviews ### 1. Hello Patient Streamlines Scheduling and Intake for a Smoother Patient Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Arman C. | Associate Chief Informatics Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Hello Patient?** What I like best about Hello Patient is how it simplifies the scheduling and intake process for both patients and staff. It reduces manual work, keeps information organized, and makes the overall patient experience more convenient. **What do you dislike about Hello Patient?** What I sometimes dislike about Hello Patient is that certain workflows are not always as intuitive or flexible as they could be. Certain issues still require staff intervention, and when something is not configured correctly, it can create extra steps instead of reducing them. **What problems is Hello Patient solving and how is that benefiting you?** Hello Patient is helping solve inefficiencies in scheduling, patient intake, and communication. It allows patients to complete more of the process on their own, which reduces phone calls and repetitive administrative work for staff. This benefits me by making workflows more organized, reducing manual follow-up, and giving the team more time to focus on patients and other operational priorities. - [View Hello Patient pricing details and edition comparison](https://www.g2.com/products/hello-patient/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A38%3A37+-0500&secure%5Bsession_id%5D=7ef274f5-4c7f-4b05-9197-60ec0ab243e5&secure%5Btoken%5D=b3817a75ebd58f10d344121edfd5fb19dce457053300b174100ee7cbede705e6&format=llm_user) ## Hello Patient Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [athenaOne](https://www.g2.com/products/athenaone/reviews) - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) ## Hello Patient Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Hello Patient Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews)