Helcim Pricing Overview

Free Trial

Transaction fees

Pay As You Go

With the Interchange Plus pricing model, Helcim passes the true cost of the transaction to you, with a small margin on top:

Platform

Free

The Helcim platform is free to use, you only pay transaction fees when you process payments on the following tools:

POS Hardware

Starting at $99.00

Helcim hardware is compact and portable, allowing your businesses to accept in-person payments via tap and insert.

Helcim’s Interchange Plus pricing is transparent and affordable — no hidden charges, monthly fees, or contracts. Our pricing involves two parts: the interchange and a small margin. "Interchange" is the true transaction cost set by credit card networks, while the rest is Helcim’s transparent margin. Helcim’s margin also decreases when you process more.

You pay a small fee of ‘Interchange + 0.4% + 8¢’ per in-person transaction, and ‘Interchange + 0.5% + 25¢’ per online transaction. Helcim merchants save 25% on average compared to other payment processors that charge a flat rate.

Helcim has 3 pricing editions. A free trial of Helcim is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Helcim is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helcim must be conducted with the seller.

The more you process, the more you save. We offer volume-based processing discounts that automatically update based on your three-month processing average.

Pricing information was last updated on March 13, 2025

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Helcim Pricing Reviews

(2)

Verified User in Consulting

Small-Business (50 or fewer emp.)

11/13/2025

"Misleading Pricing and a Frustrating Customer Experience"

1/5

What do you like best about Helcim?

The site has a good UI and is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Helcim?

I chose Helcim because their website prominently advertised an average rate of 2.22%, which they position as a key advantage over competitors. My first transaction told a very different story: for a $12,833 charge, the actual effective rate came out to 3.14%. When I raised the issue, Helcim’s response was that the published rates are only “averages,” not actual costs. That disclaimer is buried in the fine print, not clearly presented, and feels intentionally obscured.

On top of the pricing surprise, the onboarding process was unusually painful. Helcim required a full balance sheet, profit and loss statement, and cash flow statement, along with multiple rounds of back-and-forth. For a payments provider claiming simplicity and transparency, this experience was anything but.

Between misleading rate expectations, denial of any remedy, and an unnecessarily burdensome setup process, I cannot recommend Helcim and would advise others to proceed with caution. Review collected by and hosted on G2.com.

Brett C.

Chief Marketing Officer

Small-Business (50 or fewer emp.)

1/11/2025

"Avoid Helcim at All Costs – Horrible Experience!"

0/5

What do you like best about Helcim?

It was an easy setup process and the onboarding was great. After that it was a nightmare. Review collected by and hosted on G2.com.

What do you dislike about Helcim?

Helcim was the absolute worst payment processor I’ve ever dealt with. I jumped through hoops to get signed up, provided all the documentation they asked for, and finally got approved. I then spent hours setting up my account, integrating it with my business, and preparing to process payments.

After my first successful transaction, everything went downhill fast. Just two days later, I received an email demanding more information and additional steps to continue using their service. It was like they couldn’t get their act together from the start!

While I was trying to comply with their ridiculous demands, they closed my account with no warning. Worse yet, they refunded my client’s payment without my permission, causing massive problems with my accounting and payroll. This kind of unprofessionalism is beyond unacceptable—it’s outright damaging to businesses!

I have never encountered such incompetence and disrespect from any company. Their lack of communication, poor processes, and cavalier attitude toward my business have left me scrambling to fix the mess they caused.

Do yourself a favor and stay FAR away from Helcim. Their competitive pricing means nothing when their service is this disastrous. Save yourself the headache and go with a processor that actually respects its customers and their businesses. Review collected by and hosted on G2.com.