Heimdal Features
Encryption (8)
Email Encryption
Encrypts the content of emails and their attachments.
Messaging Encryption
Encrypts messages being sent via text or within an application.
File Transfer Encryption
Protects data with within or as it leaves your secure or local network.
Data Encryption
Provide a level of encryption of data in transit, protecting sensitive data while it lives in the backup application.
Full-Disk Encryption
Encrypts entire device to secure data in case it is lost or stolen.
Cloud Encryption
Encrypt data to and from the cloud and on cloud storage devices
Application Encryption
Encrypts all types of data passing through an application.
P2P Encryption
Encrypt data in transit to create secure communication links between devices or components
Compliance (5)
Authentication
Allows administrators to set multi-factor authentication requirements including tokens, keys, or sms messaging
Policy Enforcement
Abilities to set standards for database security and risk management.
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Key Management
Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys.
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Management (16)
File Management
Allows administrators to set levels of encryption for file types. Allows administrators to decide which files to encrypt.
Anomaly Detection
Monitors activity within networks and alerts administrators when unusual activity occurs.
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Policy Management
Create, manage, and track policies and procedures within an organization
Incident Management
Manage and track all disruptions and incidents
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Device Enrollment
Registers employee-owned or company-distributed devices for IT access.
Device Configuration
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.
Device Compliance
Ensures that employee devices are compliant with business regulations and requirements.
Usage Information
Offers visibility into employee device activity.
Data Separation
Separates personal data on devices from business-specific data.
Extensibility
Allows for customized support for hybrid environments
Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Unified Visibility
Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.
API
Application programming interface that allows for integration with other systems/databases
Administration (45)
Usage Information
Offers visibility into employee device activity
Active Directory Integration
Integrates with Active Directory
Diagnostics
Provides administrators with performance information to
Session Recording
Provides the ability to record remote access and support sessions
Session Transfer
Allows remote access and support sessions to be transferred between users
Unattended Access
Allows administrators access to devices, regardless of end-user's presence
File Sharing
Allows remote users to share files with other remote users
Screen Sharing
Digitally share screen view with others
File Transfer
Move files across different systems or networks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reports & Analytics
The ability to digest a large amount of data into visual representations and analytics.
Dashboard
The ability to view a large amount of data in one place using customizable widgets.
Policy, User, and Role Management
Creates access requirements and standards and establishes user, roles, and access rights.
Approval Workflows
Allows administrators to approve or reject access changes to using defined workflows.
Automated Provisioning
Automates provisioning and deprovisioning to reduce the amount of administrative manual work.
Bulk Changes
Reduces manual administrative work.
Centralized Management
Manages identity information from on-premise and cloud applications.
Self-Service Access Requests
Automatically allows access if users meet policy requirements.
Configurable Workflow
Configure existing workflows to meet your organization's needs
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Access Management
Control and manage access to company resources
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Compliance
Monitors assets and enforces security policies to audit assets and infrastructure security.
Web Control
Filters websites and manages whitelisting to enforce compliance protocols for users accessing the internet within the network.
Application Control
Blocks endpoint users from accessing restricted applications.
Asset Management
Keeps records of each network asset and its activity. Discovers new assets accessing the network.
Device Control
Manages user network accessibility on laptops and mobile devices.
Patch Management
Install software updates and bug fixes remotely
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Assessment Management
Creation, administration, and evaluation of assessments or tests
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Incident Management
Manage and track all disruptions and incidents
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Web Threat Management
Device Management
Maintenance and upkeep of physical and/or virtual devices
Platform (6)
Cross-Platform Access
Allows remote usage and access across a range of operating systems and device types
Mobile Device Access
Allows remote desktop administrators access to connected mobile devices
Applications Management
Centrally manages, configures, and oversees applications on employee devices
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Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Multiple Monitor Access
Access multiple screens from one centralized location
Security (12)
Remote Wipe
Enable the remote locking down and encryption of employee devices
Device Management
Unifies endpoint management of employee devices
Device Enrollment
Registers employee-owned or company-distributed devices for IT access
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
File Management
Create, save, and store files
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Print Management
Helps control, track and monitor printing processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Reporting and Alerts
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.
Endpoint Protection
Protects employee, company, and data from potential vulnerabilities or malware.
Remote Wiping
Remotely clears all data from compromised devices.
Security - Unified Threat Management (6)
Antivirus
Tools to protect a system from viruses by scanning and quarantining any threats.
Whitelists
The ability to green light a specific URL or system to bypass the scanning process.
Antispam Filtering
Tools to prevent spam emails and other spam from entering the network.
Content Filtering
Tools to filter specific content based on the MME type or file extension.
Web Filtering
Tools to block certain websites from being viewed by those in a network.
Firewall
Tools to block off a network or system from outside networks or systems to protect the data within.
Scope (2)
Endpoint Inclusiveness
Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.
Multi-OS Support
Supports diverse operating systems across several endpoint types.
Functionality (20)
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate.
Single Sign-On
Provides a single access point for users to access multiple cloud products without multiple logins.
BYOD support
Enables users to bring-your-own-device to access company applications.
Centralized management
Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.
Role-based security
Allows privileges based on roles, such as business unit or other factors.
Live notifications
Configure which events will trigger a notification to prevent privileged access abuse in real-time.
Live session recording & playback
Offers live session recording and playback for compliance and auditing purposes.
Temporary, time-limited privilege
Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Incident Management
Manage and track all disruptions and incidents
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
System Isolation
Cuts off network connection or temporarily inactivate applications until incidents are remedied.
Firewall
Protects endpoint devices from a variety of attacks and malware threats.
Endpoint Intelligence
Analysis for users to examine threat intelligence data specific to their endpoint devices.
Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Monitoring (15)
Audit Logging
Provides audit logs for compliance reasons.
Activity Logging
Monitors, records, and logs both real-time and post-event activity.
Anomaly Detection
Detects abnormal user behavior to mitigate risks.
Gap Analysis
Analyzes data associated with denied entries and policy enforcement, giving information of better authentication and security protocols.
Vulnerability Intelligence
Stores information related to common vulnerabilities and how to resolve them once incidents occur.
Compliance Monitoring
Monitors data quality and sends alerts based on violations or misuse.
Continuous Monitoring
Aggregates real-time updates and historical data from multiplate internal and external data sources to support ongoing proactive threat response.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Investigate
Investigate identity threats with contextual user information.
Monitoring
Monitor & detect malicous identity and privileges activity
Misconfigurations
Identify identity-related misconfigurations.
Integrate
Offers integrations to identity store providers.
Visability
Provide full coverage of identity estate with granular detail.
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Analysis (10)
Automated Remediation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
Incident Reports
Produces reports detailing trends and vulnerabilities related to their network and infrastructure.
Behavioral Analysis
Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators.
Risk Analysis
Analyze potential risks across the organization
Customizable Reports
Alter the layout and content of reports
Summary Reports
Incident Reporting
Produces reports detailing trends and vulnerabilities related to their network and infrastructur
Network Visibility
Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.
Metadata Enrichment
Facilitates Artificial Intelligence (AI) such as Machine Learning (ML) to enable data ingestion, performance suggestions, and traffic analysis.
Metadata Management
Indexes metadata descriptions for easier searching and enhanced insight
Reporting (3)
Audit log
Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.
Reporting
Includes reporting functionality.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Response (3)
Incident Alerts
Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.
Response Orchestration
Integrates additional security tools to automate security and incident response processes.
Response Automation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly
Detection (3)
Multi-Network Monitoring
Provides monitoring capabilities for multiple networks at once.
Asset Discovery
Detect new assets as they enter a network and add them to asset inventory.
Anomaly Detection
Constantly monitors activity related to user behavior and compares activity to benchmarked patterns
Detection & Response (5)
Response Automation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
Threat Hunting
Facilitates the proactive search for emerging threats as they target servers, endpoints, and networks.
Rule-Based Detection
Allows administrators to set rules specified to detect issues related to issues such as sensitive data misuse, system misconfiguration, lateral movement, and/or non-compliance.
Real-Time Detection
Constantly monitors system to detect anomalies in real time.
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Analytics (3)
Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
Artificial Intelligence & Machine Learning
Facilitates Artificial Intelligence (AI) such as Machine Learning (ML) to enable data ingestion, performance suggestions, and traffic analysis.
Data Collection
Collects information from multiple sources to cross reference and build contextual to correlate intelligence.
Asset Management (4)
Asset Discovery
Detects new assets as they enter cloud environments and networks to add to asset inventory.
Shadow IT Detection
Identifies unsanctioned software.
Change Management
Provides tools to track and implement required security policy changes.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Risk Management (4)
Risk-Prioritization
Allows for vulnerability ranking by customized risk and threat priorities.
Reconnaissance
Gathers information about the system and potential exploits to be tested.
At-Risk Analysis
Uses machine learning to identify at-risk data.
Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
Remediation (2)
Remediation
Remove unauthorized accounts and excessive privileges
Audit
Provides full audit trail with notifications, ticketing, and compliance information.
Platform Features (7)
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24/7 support
Provides 24/7 support to customers with technical questions.
Proactive report alerts
Proactively sends reports or alerts to customers.
Application control
Lets users detect and block applications that are not a security threat.
Proactive threat hunting
Proactively hunts threats.
Rapid response time
Provides rapid reponse time to cyber threats.
Customizeable reports
Provides the ability to customize reports.
Managed Services
Offers MDR as a service.
Automation Capabilities (3)
Automated remediation
Ability to automatically neutralize or eliminate active vulnerabilities.
Automated investigation
Ability to automatically investigate networks and endpoints for threats.
AI Agents
Utilizes AI agents for detection and response tasks.
Generative AI (2)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Email Anti-spam Features (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Extended Detection and Response (XDR) Platforms (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Unified Endpoint Management (UEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Mobile Application Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Services - Network Detection and Response (NDR) (1)
Managed Services
Offers managed network detection and response services.
Services - Extended Detection and Response (XDR) (1)
Managed Services
Offers managed detection and response services.
Services - Endpoint Detection & Response (EDR) (1)
Managed Services
Offers managed detection and response services.
Additional Functionality (380)
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Chat/Messaging
Communicate using direct chat or messages within the system
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Secure Data Storage
Securely stores data to prevent data loss or breaches
Customizable Branding
Add customized logos and colors to align with company branding
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Remote Printing
Print remote documents from multiple devices
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Desktop Virtualization
Creates virtual version of end user's desktop environment or operating system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Remote Update/Installation
Deploy updates or install new software remotely
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Secure Login
At least a username and password is required to access the system
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Real-Time Data
Receive data and information in real time
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Live Chat
Ability to chat online in real time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Authentication
Verify the identity of users/devices to enable secure access
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Diagnostics Tools
Access system information, including hardware and software configuration, to perform diagnostics
Summary Reports
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Behavioral Analytics
Track and analyse user behavior within a system or network
Application Access Control
Define levels of authorization for access to specific applications
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
API
Application programming interface that allows for integration with other systems/databases
User Activity Monitoring
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Intelligence
Information to prevent, understand and identify cyber threats
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Threat Protection
Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats
Spam Blocker
Filters used to determine different types of malware threats
Spam Quarantine
Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion
Real-time Alerts
Receive notification of issues as soon as they occur
Data Security
Protect sensitive data for digital privacy
Incident Management
Manage and track all disruptions and incidents
Remote Update/Installation
Deploy updates or install new software remotely
DDoS Protection
Protect networks against DDoS (Distributed denial-of-service) attacks
Automatic Scans
Setup recurring or automatic scans
Vulnerability/Threat Prioritization
Classify levels of threat and organize actions based on priorities
Real-Time Analytics
Analyze and gain insights into data in real-time
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Identity Theft Protection
Monitor the web for personal information, such as social security and bank account numbers, among other sensitive information
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Virus Definition Update
VPN
Extend virtual private network over public networks to enable protected information exchange
Tracker Blocking
Blocks third-party trackers from collecting user data.
Data Loss Prevention
Safeguard confidential data and meet compliance regulations
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Webcam Protection
Prevents unauthorized access to web/device camera
Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Phishing Protection
Identify phishing emails
Email Attachment Protection
Provides protection against malicious attachments.
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Authentication
Verify the identity of users/devices to enable secure access
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Next-Generation Firewall
Application Security
Identify and respond to security threats to developed applications
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
API
Application programming interface that allows for integration with other systems/databases
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Application Security
Identify and respond to security threats to developed applications
Encryption
Convert data into a code for security
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Authentication
Verify the identity of users/devices to enable secure access
Financial Data Protection
Anti Virus
Prevents, detects and removes malware
Secure Data Storage
Securely stores data to prevent data loss or breaches
Virus Definition Update
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
VPN
Extend virtual private network over public networks to enable protected information exchange
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Visualization
Graphical representation of data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Security
Protect sensitive data for digital privacy
Real-Time Analytics
Analyze and gain insights into data in real-time
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Secure Login
At least a username and password is required to access the system
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Behavioral Analytics
Track and analyse user behavior within a system or network
Prioritization
Arrange tasks based on the level of priority or urgency
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
IOC Verification
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Risk Assessment
Initiate collection and analysis of known risks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Activity Monitoring
Track and report on everything that happens within the system or network
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Tokenization
Convert sensitive data into unique identification symbols (Tokens) that retain all essential information
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
API
Application programming interface that allows for integration with other systems/databases
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Application Security
Identify and respond to security threats to developed applications
Encryption
Convert data into a code for security
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Authentication
Verify the identity of users/devices to enable secure access
Financial Data Protection
Anti Virus
Prevents, detects and removes malware
Secure Data Storage
Securely stores data to prevent data loss or breaches
Virus Definition Update
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
VPN
Extend virtual private network over public networks to enable protected information exchange
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Visualization
Graphical representation of data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Security
Protect sensitive data for digital privacy
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Secure Login
At least a username and password is required to access the system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Tokenization
Convert sensitive data into unique identification symbols (Tokens) that retain all essential information
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Active Directory Integration
Integrates with Active Directory
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
API
Application programming interface that allows for integration with other systems/databases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Single Sign On
Allow users to access multiple services after entering their login credentials once
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Security
Protect sensitive data for digital privacy
Activity Tracking
Track and document all activities across devices, networks, and other systems
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Access Management
Control and manage access to company resources
Data Classification
Grouping log entries based on similar attributes.
Access Control
Regulate who can view information within the system
Incident Response Checklists
Checklist to confirm the incident and response.
Active Directory Integration
Integrates with Active Directory
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Real-time Alerts
Receive notification of issues as soon as they occur
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Risk-Based Authentication
Determine the risk profile of a user requesting access before granting access
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Prioritization
Arrange tasks based on the level of priority or urgency
Deception Management
Deploy realistic decoys that lure away from real assets within a given network
Root Cause Analysis
Identify and analyse the reasons behind accidents
Identity Verification
Validating the identity of an individual or entity through verification of personal information or credentials
Access Certification
Verify user access rights within systems to confirm each user has appropriate and authorized access to resources
Behavioral Analytics
Track and analyse user behavior within a system or network
Mobile Access
Access software remotely via mobile devices
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Data Import/Export
Import and export data to and from software applications
Encryption
Convert data into a code for security
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Incident Management
Manage and track all disruptions and incidents
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Behavioral Analytics
Track and analyse user behavior within a system or network
Ransomware Protection
Protects systems from ransomware attacks and mitigates attack risks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Security
Protect sensitive data for digital privacy
Authentication
Verify the identity of users/devices to enable secure access
Firewalls
Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Cloud Application Security
Identify and respond to security threats to cloud applications
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Network Scanning
Scanning networks to identify security threats
Vulnerability Management
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Phishing Protection
Identify phishing emails
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Policy Management
Create, manage, and track policies and procedures within an organization
Email Management
Manage, store and organize emails within the system or via third-party apps
Data Loss Prevention
Safeguard confidential data and meet compliance regulations
Single Sign On
Allow users to access multiple services after entering their login credentials once
Data Storage Management
Manage and store data in a database
Fraud Detection
Identify and prevent suspicious activity
Email Routing
Route emails to multiple servers
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Filtering
Find & retrieve relevant data or documents
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
SURLB/URIBL Filtering
Rejecting phishing emails that include suspicious URLs or links to websites that have been previously flagged.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Anti Virus
Prevents, detects and removes malware
Risk Assessment
Initiate collection and analysis of known risks
Greylisting
A request to the original server for a message to be resent
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Allow/Block List
Lists of domains/addresses that are allowed / rejected
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Active Directory Integration
Integrates with Active Directory
Compression
Reduction in the number of bits needed to represent data
Email Tracking
Track delivered, received, and opened emails
Encryption
Convert data into a code for security
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Secure Data Storage
Securely stores data to prevent data loss or breaches
Activity Tracking
Track and document all activities across devices, networks, and other systems
Spam Blocker
Filters used to determine different types of malware threats
Microsoft Outlook Integration
Spam Analysis
Analysis and detection of spam-related traffic
API
Application programming interface that allows for integration with other systems/databases
Categorization/Grouping
Organize and group data or items based on various criteria
Event Tracking
Inbox Management
Organize, prioritize, and manage incoming communications
Spam Detection
Detect spam, BOT, or invalid email addresses
Authentication
Verify the identity of users/devices to enable secure access
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Spam Quarantine
Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Retention Management
Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Analysis
Investigate security threats and validate malicious activity
Prioritization
Arrange tasks based on the level of priority or urgency
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Behavioral Analytics
Track and analyse user behavior within a system or network
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Patch Prioritization
Determine which patches should receive immediate attention
Status Tracking
Track the status over time for a request, process, asset, or transaction
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Network Wide Management
The ability to manage all patches within a network
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Policy Management
Create, manage, and track policies and procedures within an organization
Remote Update/Installation
Deploy updates or install new software remotely
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Automatic Patch Deployment
Set a time to deploy patches automatically
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Patch Testing
Test patches before deployment to mitigate security risks
Support Ticket Management
Allow customers/users to submit support queries and service requests
Automatic Scans
Setup recurring or automatic scans
Active Directory Integration
Integrates with Active Directory
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Application Management
Track, manage and store the applications of potential future members, customers or candidates
API
Application programming interface that allows for integration with other systems/databases
Risk Assessment
Initiate collection and analysis of known risks
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Patch Management
Install software updates and bug fixes remotely
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Real-Time Reporting
Active reporting of data and metrics
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Mobile Content Management
Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Remote Access & Monitoring
Control system behavior and appearance, and access and report on system status/health from a distant location
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Patch Management
Install software updates and bug fixes remotely
Encryption
Convert data into a code for security
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Support Ticket Management
Allow customers/users to submit support queries and service requests
BYOD Management
Manage and secure access to business data and applications on personal devices.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
App Management
Download applications that can be internally saved
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows



