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Compare Heimdal and Sophos MDR 
Featured Products
At a Glance
Market Segments
Mid-Market (62.5% of reviews)
Mid-Market (62.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Heimdal
Star Rating
(41)4.3 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HeimdalSophos MDR
Star Rating
(504)4.7 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Sophos MDRSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sophos MDR excels in providing a centralized security management system, allowing administrators to easily review logs from a single port when any attacks or viruses are detected. This feature enhances the overall user experience by simplifying incident response.
- Users say that Heimdal offers a straightforward user interface, making it accessible for entry-level security personnel. This simplicity is appreciated, especially in environments where users may not have extensive technical backgrounds, allowing for easier navigation and management.
- According to verified reviews, Sophos MDR stands out for its peace of mind, as it combines automated detection with human oversight. Reviewers highlight that any anomalies are investigated rather than just generating alerts, which adds a valuable layer of security.
- Reviewers mention that Heimdal is reliable in delivering the security solutions it promises, with 24/7 technician support that users find knowledgeable and helpful. This level of support is crucial for organizations that require constant assistance and reassurance.
- G2 reviewers highlight that Sophos MDR has a significantly higher overall satisfaction score compared to Heimdal, reflecting its strong performance in meeting user needs and expectations. This is particularly evident in its ease of setup and administration, which users find intuitive and efficient.
- Users appreciate Heimdal's auto-updating feature for essential applications, which addresses a common issue where users forget to update software. This functionality not only enhances security but also contributes to a more seamless user experience, making it a practical choice for many organizations.
Pricing
Entry-Level Pricing
Heimdal
No pricing availableSophos MDR
No pricing availableFree Trial
Heimdal
Free Trial is available
Sophos MDR
No trial information availableRatings
Meets Requirements
8.8
32
9.4
450
Ease of Use
8.5
32
9.3
453
Ease of Setup
8.0
23
9.3
440
Ease of Admin
8.3
23
9.3
405
Quality of Support
9.6
31
9.4
446
Has the product been a good partner in doing business?
9.4
23
9.5
413
Product Direction (% positive)
7.1
28
9.7
445
Features by Category
Administration
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
Not enough data
9.5
381
Not enough data
9.4
380
Not enough data
9.2
376
Not enough data
9.4
380
Not enough data
9.5
381
Not enough data
8.5
367
Not enough data
9.3
96
Automation Capabilities
Not enough data
9.1
375
Not enough data
9.3
372
Not enough data
8.3
89
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heimdal and Sophos MDR are categorized as Managed Detection and Response (MDR)
Unique Categories
Sophos MDR has no unique categories
Reviews
Reviewers' Company Size
Heimdal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sophos MDR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
12.5%
Oil & Energy
7.5%
Construction
7.5%
Transportation/Trucking/Railroad
5.0%
Mechanical or Industrial Engineering
5.0%
Other
62.5%
Information Technology and Services
10.3%
Manufacturing
7.9%
Computer & Network Security
5.4%
Financial Services
5.0%
Retail
4.4%
Other
66.9%
Alternatives
Discussions
Heimdal has no discussions with answers
In terms of security, does Sophos give a complete protection against virus and malware?
1 Comment
MZ
Yes, the best one.Read more
What is a threat response software?
1 Comment
ND
"threat response software." Threat response software typically refers to cybersecurity tools and platforms designed to detect, analyze, and respond to...Read more
Sophos MDR has no more discussions with answers
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