Link copied to clipboard # Heimdal vs NinjaOne Comparison - What are their main differences? Share [ Export ](/compare/heimdal/ninjaone/export.csv) HeimdalNinjaOne[+ Add Product](#) Pricing **Heimdal** Free Trial No pricing available **NinjaOne** Free Trial No pricing available **Pricing Insights** from reviews Perceived Cost **Heimdal** $$$$$ **NinjaOne** $$$$$ Average Discount **Heimdal** 20%10% more **NinjaOne** 10% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Heimdal** 6 months Based on 100 responses **NinjaOne** 6 months Based on 100 responses Return on Investment **Heimdal** 6 months Based on 100 responses **NinjaOne** 6 months Based on 100 responses **Pros & Cons** from reviews **Heimdal** [ Easy Setup (2) ](https://www.g2.com/products/heimdal/reviews?filters%5Bsentiment_snippet%5D=2511586&qs=pros-and-cons#reviews)[ File Transfer (2) ](https://www.g2.com/products/heimdal/reviews?filters%5Bsentiment_snippet%5D=2511532&qs=pros-and-cons#reviews)[ Complex Interface (2) ](https://www.g2.com/products/heimdal/reviews?filters%5Bsentiment_snippet%5D=2420035&qs=pros-and-cons#reviews)[ Not User-Friendly (2) ](https://www.g2.com/products/heimdal/reviews?filters%5Bsentiment_snippet%5D=2419964&qs=pros-and-cons#reviews) **NinjaOne** [ Easy Daily Use (2001) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=2524383&qs=pros-and-cons#reviews)[ Fast Knowledgeable Support (899) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=2522921&qs=pros-and-cons#reviews)[ Confusing Menu Navigation (256) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=2524472&qs=pros-and-cons#reviews)[ Limited Report Detail (195) ](https://www.g2.com/products/ninjaone/reviews?filters%5Bsentiment_snippet%5D=2523614&qs=pros-and-cons#reviews) Integrations **Heimdal** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fce4cdac434b53f25936f9cbf18d3d1/cisco-meraki.jpg "Product Avatar Image") Cisco Meraki ](https://www.g2.com/products/cisco-meraki/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7529e5e0a51dfa722d00aa6435bf11f/connectwise-rmm.png "Product Avatar Image") ConnectWise RMM ](https://www.g2.com/products/connectwise-rmm/reviews)[ View all ](https://www.g2.com/products/heimdal/integrations) **NinjaOne** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d51cf1dc1e453ece6b20813420b3a0d1/1password-saas-manager.jpg "Product Avatar Image") 1Password SaaS Manager ](https://www.g2.com/products/1password-saas-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[ View all ](https://www.g2.com/products/ninjaone/integrations) Screenshots **Heimdal** ![Heimdal screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1211037/Unified-Threat-Platform.png) **NinjaOne** ![NinjaOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1411688/00-NewHomepage-V2-1-_0-00-04-19_-copy.png) **Ratings** from reviews Meets Requirements **Heimdal** **8.8** /10 Based on 71 responses **NinjaOne** **9.0** /10 Based on 5,575 responses Ease of Use **Heimdal** **8.5** /10 Based on 72 responses **NinjaOne** **9.1** /10 Based on 5,632 responses Ease of Setup **Heimdal** **8.4** /10 Based on 62 responses **NinjaOne** **9.1** /10 Based on 5,334 responses Ease of Admin **Heimdal** **8.2** /10 Based on 39 responses **NinjaOne** **9.1** /10 Based on 4,536 responses Quality of Support **Heimdal** **9.5** /10 Based on 70 responses **NinjaOne** **9.1** /10 Based on 5,317 responses Has the product been a good partner in doing business? **Heimdal** **9.4** /10 Based on 38 responses **NinjaOne** **9.4** /10 Based on 4,441 responses Product Direction (% positive) **Heimdal** **7.9** /10 Based on 60 responses **NinjaOne** **9.6** /10 Based on 5,187 responses **Features** ratings from reviews Patch Management Not enough data **9.7** /10 Based on 81 responses IT Service Management (ITSM) Tools Not enough data **8.6** /10 Based on 1,014 responses Server Backup Not enough data **8.6** /10 Based on 483 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Online Backup Not enough data **9.0** /10 Based on 596 responses SaaS Backup Not enough data **8.5** /10 Based on 70 responses Email Archiving Not enough data **7.8** /10 Based on 51 responses Remote Monitoring & Management (RMM) Not enough data **9.1** /10 Based on 3,728 responses Unified Endpoint Management (UEM) Not enough data **8.3** /10 Based on 635 responses Network Monitoring Not enough data **8.7** /10 Based on 953 responses Privileged Access Management (PAM) **9.5** /10 Based on 12 responses Not enough data Incident Management Not enough data **8.1** /10 Based on 653 responses IT Asset Management Not enough data **8.0** /10 Based on 1,451 responses Remote Support Not enough data **8.5** /10 Based on 2,748 responses PC Backup Not enough data **8.1** /10 Based on 427 responses Managed Detection and Response (MDR) **9.7** /10 Based on 22 responses Not enough data IT Documentation Not enough data **8.5** /10 Based on 284 responses Autonomous Endpoint Management (AEM) Not enough data **8.2** /10 Based on 226 responses Mobile Device Management (MDM) Not enough data **9.1** /10 Based on 1,016 responses Enterprise IT Management Not enough data **8.9** /10 Based on 1,511 responses Remote Desktop **9.2** /10 Based on 11 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 29.8% Mid-Market(51-1000 emp.) 57.1% Enterprise(\> 1000 emp.) 13.1% Small-Business(50 or fewer emp.) 29.8% Mid-Market(51-1000 emp.) 57.1% Enterprise(\> 1000 emp.) 13.1% Small-Business(50 or fewer emp.) 46.4% Mid-Market(51-1000 emp.) 46.1% Enterprise(\> 1000 emp.) 7.5% Small-Business(50 or fewer emp.) 46.4% Mid-Market(51-1000 emp.) 46.1% Enterprise(\> 1000 emp.) 7.5% **Reviewers' Industry** [![Heimdal](https://images.g2crowd.com/uploads/product/hd_favicon/2b8e897dbb930346edf36bf5df533df1/heimdal.svg "Heimdal")](https://www.g2.com/products/heimdal/reviews) Heimdal Computer & Network Security 13.8% Construction 7.5% Government Administration 5.0% Hospital & Health Care 5.0% Manufacturing 3.8% Other 65.0% [![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")](https://www.g2.com/products/ninjaone/reviews) NinjaOne Information Technology and Services 27.5% Computer & Network Security 14.0% Hospital & Health Care 4.1% Manufacturing 3.9% Construction 2.9% Other 47.6% Alternatives **Heimdal Alternatives** ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform") [ CrowdStrike Falcon Endpoint... ](/products/crowdstrike-falcon-endpoint-protection-platform/reviews) ![ESET PROTECT](https://images.g2crowd.com/uploads/product/hd_favicon/2a91dba34f34a7c8ddf3ac91f9b897cf/eset-protect.svg "ESET PROTECT") [ ESET PROTECT ](/products/eset-protect/reviews) ![SentinelOne Singularity Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c15547079e2b285340998eb8a52a44b8/sentinelone-singularity-endpoint.svg "SentinelOne Singularity Endpoint") [ SentinelOne Singularity... ](/products/sentinelone-singularity-endpoint/reviews) ![Sophos Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-endpoint.svg "Sophos Endpoint") [ Sophos Endpoint ](/products/sophos-endpoint/reviews) **NinjaOne Alternatives** ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management") [ Atera ](/products/atera-it-management/reviews) ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve") [ LogMeIn Resolve ](/products/logmein-resolve/reviews) ![Hexnode UEM](https://images.g2crowd.com/uploads/product/hd_favicon/c30bf0cf0f696bc549a839e21814c16c/hexnode-uem.svg "Hexnode UEM") [ Hexnode UEM ](/products/hexnode-uem/reviews) ## Heimdal vs NinjaOne FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between NinjaOne vs Heimdal? NinjaOne stands out for its higher G2 rating, larger review volume, and stronger Ease of Setup and Ease of Admin scores, while Heimdal is noted for its high Quality of Support. | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | [Heimdal](https://www.g2.com/products/heimdal/reviews) | | --- | --- | | 4.7/5 (5,027 reviews) | 4.4/5 (78 reviews) | | Mid-Market | Mid-Market | | 9.1 | 8.3 | | 9.1 | 9.5 | | Ease of Use (1,373 all-time mentions) | Customer Support (5 all-time mentions) | ### How do the pricing models of NinjaOne and Heimdal compare? NinjaOne is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Heimdal. - **NinjaOne:** Reviewers frequently highlight NinjaOne's value for money and competitive pricing, especially for non-profits and organizations seeking strong ROI. - **Heimdal:** Recent reviews describe Heimdal's pricing as attractive, particularly when bundled with multiple modules, but some mention the price as high for certain features. - **Switching reasons:** Several reviewers switched to NinjaOne for its all-in-one solution and to Heimdal for its bundled security and patch management capabilities. ### What are the best alternatives to NinjaOne and Heimdal? The top three alternatives to NinjaOne and Heimdal are CrowdStrike Falcon Endpoint Protection Platform, Atera, and TeamViewer. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Mid-Market | Reviewers highlight strong value and competitive pricing | Ease of Use (1,373 all-time mentions) | | [Heimdal](https://www.g2.com/products/heimdal/reviews) | 4.4/5 (78 reviews) | Mid-Market | Pricing is attractive in bundles, but some find it high for certain features | Customer Support (5 all-time mentions) | | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5 (441 reviews) | Mid-Market | — | Security and threat detection | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | — | Remote monitoring and management | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | — | Remote access and control | ### Which Endpoint Management features should I prioritize when comparing NinjaOne and Heimdal? Buyers should prioritize Patch Management, Ease of Use, Automation, Remote Access, and Customer Support when comparing NinjaOne and Heimdal. - **Patch Management:** NinjaOne (658 all-time mentions), Heimdal (2 all-time mentions) - **Ease of Use:** NinjaOne (1,373 all-time mentions, 9.1 score), Heimdal (6 all-time mentions, 8.6 score) - **Automation:** NinjaOne (909 all-time mentions), Heimdal (recent reviews cite automation as a time-saver) - **Remote Access:** NinjaOne (867 all-time mentions), Heimdal (recent reviews mention remote desktop as a key module) - **Customer Support:** NinjaOne (733 all-time mentions, 9.1 score), Heimdal (5 all-time mentions, 9.5 score) ### What are the pros and cons of NinjaOne vs Heimdal? NinjaOne's headline strength is ease of use and automation, while Heimdal is most noted for its customer support and security focus. - **NinjaOne strengths:** Ease of Use (1,373 all-time mentions), Automation (909), Remote Access (867), Features (852), Customer Support (733), Patch Management (658), Integrations (529) - **NinjaOne trade-offs:** Missing Features (792), Improvement Needed (424), Limited Features (396) - **Heimdal strengths:** Customer Support (5 all-time mentions), Security (3), Reliability (3), Simplicity (3), Patch Management (2) - **Heimdal trade-offs:** Access Issues (2), Complex Interface (2), Limited Customization (2), Not User-Friendly (2), Poor Interface Design (2) ### Is NinjaOne or Heimdal better for small businesses? NinjaOne is the better fit for small businesses, with strong reviewer sentiment and a history of adoption in small-business contexts. - **NinjaOne:** Largest segment is Mid-Market, but recent reviews highlight ease of use, quick setup, and strong support for small teams and non-profits. - **Heimdal:** Largest segment is Mid-Market, with reviewers noting value for small companies but also mentioning a steeper learning curve and some complexity in setup. ### Which Endpoint Management platform has better integrations? NinjaOne is favored for integrations, with a significantly higher all-time mention count and more frequent reviewer praise. - **NinjaOne:** Integrations cited in 529 all-time reviews, with recent mentions of BitDefender and Apple Business Manager integration. - **Heimdal:** Recent reviews mention integration with internal security tools, but no all-time integration mention count is available. ### How do NinjaOne and Heimdal compare on customer support? Heimdal scores higher on Quality of Support, with a 9.5 versus NinjaOne's 9.1, a difference above the materiality threshold. - **NinjaOne:** Reviewers consistently praise responsive and efficient support, with 733 all-time mentions of Customer Support. - **Heimdal:** Reviewers highlight fast, knowledgeable, and friendly support, with 5 all-time mentions and frequent recent praise for quick issue resolution. ### Which is easier to implement, NinjaOne or Heimdal? NinjaOne is easier to implement, with a 9.1 Ease of Setup score compared to Heimdal's 8.3, a difference above the materiality threshold. - **NinjaOne:** Reviewers describe setup as quick, straightforward, and easy to learn, with 529 all-time mentions of Easy Setup. - **Heimdal:** Reviewers note that setup is generally straightforward but can be complex for advanced features, with some citing a steeper initial learning curve. ### Which product has better Patch Management? NinjaOne is the stronger choice for Patch Management, with higher reviewer scores and significantly more reviewer-cited mentions. - **NinjaOne:** Patch Management cited in 658 all-time reviews, with reviewers praising its automation, reliability, and reporting. - **Heimdal:** Patch Management cited in 2 all-time reviews, with recent reviewers noting its effectiveness for both OS and third-party patching but mentioning some complexity and limitations in third-party app support.