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Compare Heimdal and NinjaOne 
Featured Products
At a Glance
Market Segments
Mid-Market (62.5% of reviews)
Mid-Market (49.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Heimdal
Star Rating
(41)4.3 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about HeimdalNinjaOne
Star Rating
(3,620)4.7 out of 5
Market Segments
Mid-Market (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its intuitive interface and ease of implementation. Users appreciate features like remote access and robust scripting, which help them manage their devices efficiently.
- Users say that Heimdal offers a solid security platform, particularly highlighting its reliable performance and 24/7 support. Reviewers mention that the user-friendly interface makes it accessible for entry-level personnel, which is a significant advantage for organizations with varying levels of IT expertise.
- According to verified reviews, NinjaOne stands out for its high satisfaction ratings, with users frequently noting the platform's ability to streamline patch management and automate routine tasks, making it a favorite for daily operations.
- Reviewers mention that while Heimdal provides essential security features, it sometimes lacks the depth of functionality found in NinjaOne, particularly in areas like remote management and automation, which can limit its effectiveness for more complex IT environments.
- G2 reviewers highlight that NinjaOne's strong market presence and extensive user base contribute to its credibility, with a significant number of recent reviews reflecting ongoing user satisfaction and engagement with the platform.
- Users express mixed feelings about Heimdal's overall value, noting that while it is an affordable solution, it may not offer the same level of comprehensive features as NinjaOne, which could be a deciding factor for businesses looking for a more robust endpoint management solution.
Pricing
Entry-Level Pricing
Heimdal
No pricing availableNinjaOne
No pricing availableFree Trial
Heimdal
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
32
9.0
3,394
Ease of Use
8.5
32
9.1
3,429
Ease of Setup
8.0
23
9.1
3,212
Ease of Admin
8.3
23
9.1
2,989
Quality of Support
9.6
31
9.1
3,258
Has the product been a good partner in doing business?
9.4
23
9.4
2,922
Product Direction (% positive)
7.1
28
9.7
3,362
Features by Category
Administration
Not enough data
8.2
653
Not enough data
8.7
685
Not enough data
8.2
686
Service Desk
Not enough data
8.1
677
Not enough data
7.8
652
Not enough data
7.7
632
Management
Not enough data
8.3
621
Not enough data
9.0
626
Not enough data
8.7
602
Not enough data
8.8
604
Not enough data
8.4
583
Functionality
Not enough data
7.5
614
Not enough data
8.5
610
Not enough data
8.8
641
Not enough data
8.9
653
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
328
Not enough data
8.1
290
Not enough data
8.3
298
Not enough data
8.2
278
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
319
Not enough data
9.2
322
Compliance
Not enough data
8.7
289
Not enough data
8.4
277
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
337
Not enough data
9.0
362
Not enough data
8.5
343
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
339
Not enough data
8.3
325
Management
Not enough data
8.2
325
Not enough data
8.8
328
Not enough data
8.7
329
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2101
|
Verified
Not enough data
8.6
533
Not enough data
8.1
445
Monitoring and Management
Not enough data
9.3
2088
|
Verified
Not enough data
8.4
1854
Not enough data
8.7
1957
|
Verified
Not enough data
9.0
2115
|
Verified
Not enough data
8.3
465
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
462
Service Management
Not enough data
9.1
2024
|
Verified
Not enough data
8.1
447
Not enough data
7.3
472
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
477
Not enough data
7.0
462
Not enough data
7.2
463
Not enough data
6.9
453
Not enough data
6.8
452
Not enough data
6.9
453
Not enough data
7.0
449
Scope
Not enough data
8.7
409
Not enough data
8.8
421
Security
Not enough data
8.5
417
Not enough data
8.3
387
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
406
Not enough data
8.6
396
Not enough data
8.7
398
Not enough data
7.8
370
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
7.3
166
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
165
Not enough data
7.1
166
Functionality
Not enough data
8.8
665
Not enough data
8.9
687
Not enough data
8.0
611
Not enough data
8.8
607
Monitoring - Network Monitoring
Not enough data
7.5
245
Not enough data
7.7
248
Not enough data
8.3
256
Management
Not enough data
8.2
567
Not enough data
8.2
580
Not enough data
7.6
534
Analytics - Network Monitoring
Not enough data
7.0
236
Not enough data
6.8
234
Security - Network Monitoring
Not enough data
7.7
239
Not enough data
7.2
236
Not enough data
7.1
236
Network Performance - Network Monitoring
Not enough data
6.8
237
Not enough data
7.4
239
AI Automation - Network Monitoring
Not enough data
6.4
226
Not enough data
6.3
226
Not enough data
6.3
225
Agentic AI - Network Monitoring
Not enough data
6.5
123
Not enough data
6.4
121
Not enough data
6.7
124
Not enough data
6.6
120
Not enough data
6.4
119
Not enough data
6.5
120
Not enough data
6.4
121
Administration
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
559
|
Verified
Not enough data
9.2
556
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
195
Management Tools
Not enough data
8.2
495
Not enough data
8.6
506
|
Verified
Not enough data
8.5
486
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
94
Not enough data
7.4
93
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
8.9
1137
Not enough data
8.8
1126
Not enough data
7.7
1017
Not enough data
Feature Not Available
Not enough data
8.2
1048
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
226
Not enough data
7.2
222
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
220
Not enough data
7.0
217
Management
Not enough data
9.1
1102
Not enough data
8.7
1030
Not enough data
8.1
991
Not enough data
8.2
1042
Administration
Not enough data
9.2
1603
Not enough data
8.7
1539
Not enough data
7.8
1414
Not enough data
9.2
1610
Not enough data
8.9
1488
Not enough data
8.8
1531
Maintenance
Not enough data
9.1
1593
Not enough data
7.7
1324
Communication
Not enough data
7.9
1389
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1296
Security
Not enough data
8.3
1341
Not enough data
8.4
1370
Device Support
Not enough data
7.6
1346
Not enough data
8.4
1422
Not enough data
8.4
1401
Performance
Not enough data
8.2
1486
Functionality
Not enough data
8.8
323
Not enough data
7.9
290
Not enough data
8.1
295
Not enough data
8.6
311
Performance
Not enough data
8.7
315
Not enough data
8.5
301
Not enough data
Feature Not Available
Not enough data
8.6
303
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
225
Not enough data
8.4
223
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.1
63
Not enough data
7.2
64
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
87
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
77
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
432
Operating System
Not enough data
9.1
503
Not enough data
8.0
485
Not enough data
8.3
467
Management
Not enough data
8.5
472
Not enough data
8.2
442
Not enough data
8.2
439
Not enough data
8.1
435
Not enough data
8.3
442
Security
Not enough data
8.5
446
Not enough data
8.5
451
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.5
139
Not enough data
7.8
141
Not enough data
7.7
137
Not enough data
7.6
136
Not enough data
7.6
138
Not enough data
7.6
135
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
712
Platform
Not enough data
7.8
693
Not enough data
9.0
758
Not enough data
8.2
676
Not enough data
8.5
722
Not enough data
8.3
698
Security
Not enough data
8.7
729
Not enough data
9.2
785
Not enough data
7.6
667
Not enough data
8.7
700
Not enough data
8.2
679
Agentic AI - Enterprise IT Management
Not enough data
7.4
160
Not enough data
7.2
151
Not enough data
7.3
154
Not enough data
7.0
151
Not enough data
7.0
150
Not enough data
6.9
149
Not enough data
6.9
148
Administration
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heimdal and NinjaOne are categorized as Patch Management and Endpoint Management
Unique Categories
NinjaOne is categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Heimdal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
12.5%
Oil & Energy
7.5%
Construction
7.5%
Transportation/Trucking/Railroad
5.0%
Mechanical or Industrial Engineering
5.0%
Other
62.5%
Information Technology and Services
26.6%
Computer & Network Security
12.9%
Hospital & Health Care
4.1%
Manufacturing
3.8%
Computer Software
2.9%
Other
49.7%
Alternatives
Discussions
Heimdal has no discussions with answers
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