HealthViewX Patient Referral Management Reviews & Product Details

HealthViewX Patient Referral Management is an end-to-end care orchestration platform for managing both inbound & outbound referrals that enables greater convenience for healthcare providers, payers, and most importantly, patients. The solution enables care providers to improve the patient experience using technology to create defined workflows & improve care quality. HealthViewX is the ONLY standalone Patient Referral Management solution to get certified for Stage 3 Meaningful Use for Transition Of Care. With HealthViewX customers can now enjoy MU credits and generate AMC reports seamlessly. Today several FQHCs, specialty clinics, imaging centers, universities, and hospitals use the HealthViewX platform to automate their end-to-end referral process. HealthViewX Patient Referral Management Features: - Multi-Channel Referral Consolidation - Automated form fill for Insurance Pre-auth - Tracking Referral Progress (Timeline) - HIPAA-Compliant Instant Messaging - Integrated Appointment Scheduling - Bi-directional Integration with EMR/EHR - Document Merge - Payer Portal Integration - Patient Reminder Framework - Provider Recommendation List - Configurable fields and workflows - Secure Document Exchange / Sharing - Actionable Dashboard and Analytics - and many more... HealthViewX Medical Referral Management Solution's Integration Capabilities: - Bi-directional Integration with EMRs - Scheduler Integration - Fax, Phone, Email, etc More details at https://www.healthviewx.com/referral-management/

Seller

Payoda Technology

Discussions

HealthViewX Patient Referral Management Community

Languages Supported

English

Overview by

Vignesh Eswaramoorthy (Product Marketing Manager)

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AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

Updated 2/18/2022

Originally submitted 8/18/2020

"Robust Referral Management System"

5/5

What do you like best about HealthViewX Patient Referral Management?

The system is configurable to great extent, allowing us to implement changes quickly and easily. The support team responds promptly and if something needs to be developed they engage with the development team to make it happen. Cloud based product that is easy to use. Review collected by and hosted on G2.com.

What do you dislike about HealthViewX Patient Referral Management?

Occasionally experienced slowness with the website, especially when viewing multiple records. Review collected by and hosted on G2.com.

What problems is HealthViewX Patient Referral Management solving and how is that benefiting you?

We were able to streamline our incoming referrals in one digital queue. Referring providers can submit referral request in an intuitive web-based form, they will receive an email notification at important stages of the referral. We get a complete referral from the referral providers avoiding any further delays in scheduling an appointment with the patient. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

DR

David R.

Clinical Support Technician

Mid-Market (51-1000 emp.)

8/7/2020

"HVX provides the foundation for a more efficient and productive RM workflow."

4/5

What do you like best about HealthViewX Patient Referral Management?

Visibility. Being able to have a birds-eye view of the referral process helps guide better RM strategies. Review collected by and hosted on G2.com.

What do you dislike about HealthViewX Patient Referral Management?

Initial implementation did require a lot of input and man-hours to configure as well as continued modifications post-implementation. In retrospect, it was well worth it as it exposed weakness' in our previous structure which has since been improved.

Additionally, their implementation team does, unfortunately, come with a bit of a language barrier that does require some level of patience. Fortunately, their support team and sales team does a great job of supporting any difficulties with translation. Review collected by and hosted on G2.com.

What problems is HealthViewX Patient Referral Management solving and how is that benefiting you?

Staff efficiency and productivity has drastically increased since going live with HVX. For example, prior to HVX, our staff would process anywhere between 15 - 30 referrals a day; post-implementation, staff can now process 75 referrals or more per day.

Furthermore, the dashboard widgets really help facilitate reporting and analytics which further drives strategy and optimization. If you can see where the bottlenecks are in the referral process, you can make the necessary changes to mitigate. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

OT

Olga T.

Revenue Cycle Analyst/Trainer

Mid-Market (51-1000 emp.)

1/7/2020

"HealthView X review"

5/5

What do you like best about HealthViewX Patient Referral Management?

HealthView X has made our referral process more efficient and is now a standardized process of 5 easy steps. HealthView X has an excellent support team available when challenges arise. They listen to what we need for us to have a more efficient workflow and they help us by making the necessary adjustments to HealthView X to make it happen. Review collected by and hosted on G2.com.

What do you dislike about HealthViewX Patient Referral Management?

I Currently have no dislikes about HealthViewX Review collected by and hosted on G2.com.

What problems is HealthViewX Patient Referral Management solving and how is that benefiting you?

Currently we have no problems with HealthViewX. We have increased our efficiency in productivity of each Referral Coordinator by 50%. We are working on communication with HealthviewX whenever we have maintenance on our system so they are able to sync back once completed. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic