--- title: HCL Sametime Reviews meta_title: 'HCL Sametime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how HCL Sametime works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 126 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

HCL Sametime Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find HCL Sametime's ease of use appealing, thanks to its quick setup and intuitive interface. (7 mentions)
Users value the superior communication capabilities of HCL Sametime, enjoying seamless integration and a user-friendly experience. (5 mentions)
Users value the seamless integration of HCL Sametime, enhancing communication and collaboration across various tools in organizations. (5 mentions)
Users value the excellent video quality of HCL Sametime, enhancing their real-time communication and collaboration experience. (5 mentions)
Users appreciate the seamless instant messaging capabilities of HCL Sametime, enhancing real-time communication and collaboration. (4 mentions)
Users report connectivity issues with HCL Sametime, often experiencing call quality problems and message delays. (4 mentions)
Users find the user interface complex and challenging, which can hinder navigation for new users. (3 mentions)
Users experience irritating lags and hangs in HCL Sametime, disrupting communication and causing frustration. (2 mentions)
Users find the learning curve steep, making it challenging for newcomers to navigate HCL Sametime effectively. (2 mentions)
Users find HCL Sametime has limited features and suggest improvements for more intuitive functionality and usability. (2 mentions)

5 Pros or Advantages of HCL Sametime

5 Cons or Disadvantages of HCL Sametime

Dnyaneshwar K.
DK
Dnyaneshwar K.
Application Engineer
Mid-Market (51-1000 emp.)
"HCL Sametime"
4.5/5
What do you like best about HCL Sametime?

HCL Sametime is a collaboration platform known for its real-time communication features. Users appreciate its seamless integration with other collaboration tools, fostering efficient communication within organizations. The platform's versatility in supporting instant messaging, video conferencing, and file sharing is often commended. Furthermore, its secure and customizable nature allows organizations to tailor the platform to their specific needs. Keep in mind that specific features and user experiences may evolve, so checking the latest information and reviews for up-to-date insights on HCL Sametime is recommended. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Users have occasionally expressed concerns about the user interface of HCL Sametime, noting it can be complex and challenging for new users to navigate. Integration issues with third-party applications have also been mentioned, impacting the seamless workflow. It's essential to consider these potential challenges and assess whether they align with the specific needs and preferences of your organization when evaluating collaboration platforms like HCL Sametime. Review collected by and hosted on G2.com.

Joaquin  B.
JB
Joaquin B.
Social Media Manager
Enterprise (> 1000 emp.)
"Practical and easy business communication tool."
3/5
What do you like best about HCL Sametime?

This software is great since it allows us to have conversations in real time using features like audio and video conferencing, instant messaging, and more. The ability to share screens and integrate with other business apps makes teamwork on projects much easier. Furthermore, important company data is safeguarded by its superior security. Other benefits include portability and accessibility from a variety of devices, which facilitates efficient teamwork even when participants are geographically separated. When it comes to improving corporate communication and collaboration, HCL Sametime offers a complete platform. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

It annoys me that earlier versions of the program had issues with stability and performance. Users new to workplace communication solutions may find the learning curve to be particularly high at the outset. Before implementing HCL Sametime, make sure you take these considerations into account and determine if it fulfills your individual needs. Review collected by and hosted on G2.com.

MP
Monika P.
Mid-Market (51-1000 emp.)
"Best for real time communication"
5/5
What do you like best about HCL Sametime?

HCL Sametime is the best application for IT companies to efficiently manage real-time communication and calling and texting internally. It is very easy to implement and integrate with other solutions along with video calling. HCL provides the best customer support and we have been using it on a daily basis. It is best for calling internally to peers. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

HCL Sametime is very good for calling and texting peers. But I feel that the calling connectivity is kind of not up to the mark and it can still be improved. There are no major demerits or dislikes about this product and it is one of the best real-time communication applications for any company. Review collected by and hosted on G2.com.

Parameswar C.
PC
Parameswar C.
Process Associate
Mid-Market (51-1000 emp.)
"HCL Sametime is the best unified communication platform."
5/5
What do you like best about HCL Sametime?

HCL Sametime is enterprise-grade secure video meetings and chat-build cloud native. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

No such points are there I found to dislike HCL Sametime. Review collected by and hosted on G2.com.

Abhishek k.
AK
Abhishek k.
Software Engineer
Small-Business (50 or fewer emp.)
"HCL Sametime"
5/5
What do you like best about HCL Sametime?

It works in seconds along with its data reliability and accuracy is fantastic, its UI interface is amazing, it is clearly summarized over its dashboard. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

It lags sometimes, which is too irritating, and it also takes too long to resolve and get back on track. Review collected by and hosted on G2.com.

Mohamed E.
ME
Mohamed E.
email administration team head
Small-Business (50 or fewer emp.)
"A simple solution for enterprise collaboration"
4.5/5
What do you like best about HCL Sametime?

It's a great tool for chat and communication and the client is already embedded in lotus notes client Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

The interface isn't very user friendly and the color scheme is a bit depressing Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"HCL Same time for real time connectivity"
3.5/5
What do you like best about HCL Sametime?

HCL Sametime is a real time online connectivity application to connect with the other peer group via text and calls. It has better messaging experience and can integrate well in the IT space. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

HCL same time provides better connectivity in terms of messaging but I personally felt that the calling feature could be improved far better and there are various real time messaging applications that are overtaken Sametime Review collected by and hosted on G2.com.

TM
Tarun M.
Mid-Market (51-1000 emp.)
"Fast and effective communication."
4/5
What do you like best about HCL Sametime?

Simple user friendly interface and fast communication. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Sometimes it hangs due to which the communication breaks. Review collected by and hosted on G2.com.

Aslam M.
AM
Aslam M.
Senior Software Engineer
Enterprise (> 1000 emp.)
"New teams competitor"
4.5/5
What do you like best about HCL Sametime?

Audio quality, simplicity, browser support, Noise cancellation Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

User interface, features, chat n other features Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Review for HCL Sametime"
4/5
What do you like best about HCL Sametime?

HCL Sametime is a great software for communication. It allows video conferencing, more security connection in meetings and best user interface. Virtual backgrounds makes a realistic sense while connecting with this application. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Though this application provides you the best features but the application will be a bit slow once it stops due to network or some issue. Review collected by and hosted on G2.com.