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Greenway Health EHR, create_new_product Reviews & Product Details

User Insights

Average based on 31 real user reviews.

Greenway Health EHR, create_new_product Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Greenway Health EHR, create_new_product, and what problem is it built to solve?

PrimeSuite is part of Greenway Health’s suite of electronic health record, practice management, and revenue cycle management solutions for healthcare providers. The suite is intended to support care delivery and the administrative work involved in running medical practices.

What company sizes is Greenway Health EHR, create_new_product designed for?

PrimeSuite is designed for organizations across these company-size brackets:
  • Self-employed
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees
  • 201–500 employees

Which industries is Greenway Health EHR, create_new_product built to serve?

PrimeSuite is built to serve medical practices.

What support options are available, and is live/human support included?

Support options include email and help desk assistance, chat, FAQs and forums, and a knowledge base.

What training resources are available to help teams get started?

Teams can get started with these training resources:
  • Documentation
  • Videos
  • Live online training

Greenway Health EHR, create_new_product Reviews (31)

Reviews

Greenway Health EHR, create_new_product Reviews (31)

2.9
31 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Easy to use EMR"
5/5
What do you like best about Greenway Health EHR, create_new_product?

The ease of use for multi practice types. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

It’s very difficult to teach others that are new to the software how to learn it. Which negatively affects the flow of clinic. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Use of PrimeSuite Software"
4/5
What do you like best about Greenway Health EHR, create_new_product?

PrimeSuite is user friendly. Profiles are easy to set up and going from one tab to another without losing data is great. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

There are any features that I dislike. Everything about PrimeSuites can be easily learned. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"PrimeSuite Greenway"
3.5/5
What do you like best about Greenway Health EHR, create_new_product?

The task option is the best for this. As well as being able to open the schedule for the day with one function key. Also, I find the desktop great for setting up to view patients' charts. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

I dislike about PrimeSuite Greenway how the orders tracking get changed from ordered to pending to reviewed right now. It is not seamless. Review collected by and hosted on G2.com.

WB
Whitney B.
Front Desk Attendant
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Greenway Health"
3/5
What do you like best about Greenway Health EHR, create_new_product?

Intergy is fairly easy to navigate and makes looking up patient information efficient. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

Some of the formatting is outdated and convoluted Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Easy to use"
3.5/5
What do you like best about Greenway Health EHR, create_new_product?

PrimeSuite is very easy to use. Finding something in the system may take a little time, but I can always figure out the issue on my own. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

The reporting for PrimeSuite is lacking. I would like an easier way to pull and build reports. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"greenway"
2.5/5
What do you like best about Greenway Health EHR, create_new_product?

The interface overall is ok, it is configurable to a point. the color scheme is ok also. not much that I can say that is good about this product, but that is true of most EMR programs Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

very slow at times, way too many clicks to do simple tasks. When any reports are being done, the whole system slows to a crawl. updates are not tested very well and usually cause issues after they are installed. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Nice looking system"
3/5
What do you like best about Greenway Health EHR, create_new_product?

Interface/software is nice looking. Seems easy to navigate and use.

Notes/templates are easy to use and customize. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

Often slow. You're pulling from Greenway Health's server and they often have connectivity issues. Updates are often still buggy. Takes a long time to get a change implemented. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Greenway EHR usually user friendly"
3/5
What do you like best about Greenway Health EHR, create_new_product?

Easy to learn; lots of valuable features Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

Frequent glitches; poor customer service Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Prime Suite the right suite"
3/5
What do you like best about Greenway Health EHR, create_new_product?

The best part about it would be the security. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

Not able to delete duplicates can be a bit annoying. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"it is easy to use"
4.5/5
What do you like best about Greenway Health EHR, create_new_product?

very easy to use and very user friendly would defiantly recommend this to other offices. Review collected by and hosted on G2.com.

What do you dislike about Greenway Health EHR, create_new_product?

nothing to dislike It is very easy to use Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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