Link copied to clipboard # Epic vs Greenway Health EHR, create\_new\_product Comparison - What are their main differences? Share [ Export ](/compare/epic/greenway-health-ehr-create_new_product/export.csv) EpicPrimeSuite[+ Add Product](#) Pricing **Epic** No pricing available **Greenway Health EHR, create\_new\_product** No pricing available **Pricing Insights** from reviews Perceived Cost **Epic** $$$$$ **Greenway Health EHR, create\_new\_product** Not enough reviews yet Average Discount **Epic** 16% **Greenway Health EHR, create\_new\_product** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Epic** 6 months Based on 100 responses **Greenway Health EHR, create\_new\_product** 6 months Based on 100 responses Return on Investment **Epic** 6 months Based on 100 responses **Greenway Health EHR, create\_new\_product** 6 months Based on 100 responses ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") ![Greenway Health EHR, create_new_product](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fae189c4809a1dcb93396fc14bf72a25/greenway-health-ehr-create_new_product.png "Greenway Health EHR, create\_new\_product") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Epic** [ Data Security (3) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews)[ Ease of Use (3) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews)[ Interface Issues (2) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews)[ Learning Curve (2) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews) **Greenway Health EHR, create\_new\_product** Not enough data Integrations **Epic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75d3d8d0c2412f3e453727cadaf050ef/abridge.jpg "Product Avatar Image") Abridge ](https://www.g2.com/products/abridge/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fcacec6732ffb2e49c7a1516784aac72/haiku.png "Product Avatar Image") Haiku ](https://www.g2.com/products/haiku/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5ebaff09492b7680b5e816374af089bc/sailpoint.png "Product Avatar Image") SailPoint ](https://www.g2.com/products/sailpoint/reviews)[ View all ](https://www.g2.com/products/epic/integrations) **Greenway Health EHR, create\_new\_product** Not enough data **Ratings** from reviews Meets Requirements **Epic** **8.8** /10 Based on 775 responses **Greenway Health EHR, create\_new\_product** **6.5** /10 Based on 25 responses Ease of Use **Epic** **8.1** /10 Based on 787 responses **Greenway Health EHR, create\_new\_product** **6.7** /10 Based on 25 responses Ease of Setup **Epic** **7.3** /10 Based on 103 responses **Greenway Health EHR, create\_new\_product** **5.2** /10 Based on 7 responses Ease of Admin **Epic** **7.7** /10 Based on 93 responses **Greenway Health EHR, create\_new\_product** **5.5** /10 Based on 7 responses Quality of Support **Epic** **8.2** /10 Based on 738 responses **Greenway Health EHR, create\_new\_product** **6.4** /10 Based on 24 responses Has the product been a good partner in doing business? **Epic** **8.4** /10 Based on 91 responses **Greenway Health EHR, create\_new\_product** **4.5** /10 Based on 7 responses Product Direction (% positive) **Epic** **9.0** /10 Based on 765 responses **Greenway Health EHR, create\_new\_product** **4.7** /10 Based on 24 responses **Features** ratings from reviews EHR **9.0** /10 Based on 149 responses Not enough data Medical Practice Management **8.8** /10 Based on 25 responses Not enough data Clinical Decision Support **8.0** /10 Based on 13 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 6.5% Mid-Market(51-1000 emp.) 16.3% Enterprise(\> 1000 emp.) 77.2% Small-Business(50 or fewer emp.) 6.5% Mid-Market(51-1000 emp.) 16.3% Enterprise(\> 1000 emp.) 77.2% Small-Business(50 or fewer emp.) 35.5% Mid-Market(51-1000 emp.) 45.2% Enterprise(\> 1000 emp.) 19.4% Small-Business(50 or fewer emp.) 35.5% Mid-Market(51-1000 emp.) 45.2% Enterprise(\> 1000 emp.) 19.4% **Reviewers' Industry** [![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")](https://www.g2.com/products/epic/reviews) Epic Hospital & Health Care 74.7% Medical Practice 9.5% Health, Wellness and Fitness 5.5% Higher Education 2.2% Mental Health Care 1.0% Other 7.1% [![Greenway Health EHR, create_new_product](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_fae189c4809a1dcb93396fc14bf72a25/greenway-health-ehr-create_new_product.png "Greenway Health EHR, create\_new\_product")](https://www.g2.com/products/greenway-health-ehr-create_new_product/reviews) Greenway Health EHR, create\_new\_product Hospital & Health Care 48.4% Medical Practice 29.0% Retail 3.2% Recreational Facilities and Services 3.2% Professional Training & Coaching 3.2% Other 12.9% Alternatives **Epic Alternatives** ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) ![Meditech Expanse](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Meditech Expanse") [ Meditech Expanse ](/products/meditech-expanse/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ![Oracle Health](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f60ffee4888b1f35e19d83df284386e3/oracle-health.png "Oracle Health") [ Cerner ](/products/oracle-health/reviews) **Greenway Health EHR, create\_new\_product Alternatives** ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay") [ EHRYourWay ](/products/ehryourway/reviews) ![Pabau Practice Management](https://images.g2crowd.com/uploads/product/hd_favicon/88612382600b96e73c0cc37d5d1d8ffc/pabau-practice-management.svg "Pabau Practice Management") [ Pabau Practice Management ](/products/pabau-practice-management/reviews) ## Epic vs PrimeSuite FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Epic vs PrimeSuite? Epic stands out from PrimeSuite with a significantly higher G2 rating, stronger support, and a larger enterprise presence. | [Epic](https://www.g2.com/products/epic/reviews) | [PrimeSuite](https://www.g2.com/products/greenway-health-primesuite/reviews) | | --- | --- | | 4.2/5 (938 reviews) | 2.9/5 (31 reviews) | | Enterprise | Mid-Market | | 7.2 | 5.2 | | 8.2 | 6.4 | | Data Security (3 all-time mentions) | — | ### How do the pricing models of Epic and PrimeSuite compare? Epic is rated as the stronger value compared to PrimeSuite, with higher satisfaction on price and cost-related dimensions. - **Epic:** Reviewers note that while Epic can feel expensive, they are generally satisfied with the value given its comprehensive features and support. - **PrimeSuite:** Recent reviews highlight dissatisfaction with PrimeSuite's pricing, citing frequent additional charges for features and lower perceived value. - **Switching reasons:** In recent reviews, buyers cite PrimeSuite's increasing costs and substandard support as reasons for considering alternatives. ### What are the best alternatives to Epic and PrimeSuite? The top three alternatives to Epic and PrimeSuite are ModMed, Tebra (previously Kareo + PatientPop), and Cerner. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | Reviewers note high value despite higher cost | Data Security (3 all-time mentions) | | [PrimeSuite](https://www.g2.com/products/greenway-health-primesuite/reviews) | 2.9/5 (31 reviews) | Mid-Market | Reviewers cite frequent extra charges and lower value | User friendly (recent reviews) | | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5 (362 reviews) | Small-Business | — | — | | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | — | | [Cerner](https://www.g2.com/products/cerner/reviews) | 3.5/5 (239 reviews) | Enterprise | — | — | ### Which EHR features should I prioritize when comparing Epic and PrimeSuite? Buyers comparing Epic and PrimeSuite should prioritize Ease of Use, Ease of Setup, Quality of Support, Meets Requirements, and Data Security. - **Ease of Use:** Epic scores 8.1, PrimeSuite 6.7. - **Ease of Setup:** Epic scores 7.2, PrimeSuite 5.2. - **Quality of Support:** Epic scores 8.2, PrimeSuite 6.4. - **Meets Requirements:** Epic scores 8.8, PrimeSuite 6.5. - **Data Security:** Epic has 3 all-time reviewer mentions; PrimeSuite has no cited mentions. ### What are the pros and cons of Epic vs PrimeSuite? Epic's headline strength is data security, while PrimeSuite's is user friendliness in select reviews. - **Epic strengths:** Data Security (3 all-time mentions), Ease of Use (3), Patient Care (3), Easy Access (2), Comprehensive Features, Customization, Document Management, Efficiency, Innovation, Intuitive design. - **Epic trade-offs:** Interface Issues (2), Learning Curve (2), Not User-Friendly (2), Slow Performance (2), Confusing Features, Expensive, File Management Issues, Inefficient Workflow, Insufficient Training. - **PrimeSuite strengths:** User friendly (recent reviews), customizable templates, easy navigation (recent reviews). - **PrimeSuite trade-offs:** Reviewers cite poor technical support, frequent glitches, outdated interface, slow performance, and increased costs in recent reviews. ### Is Epic or PrimeSuite better for small businesses? ModMed is the top-rated alternative for small businesses, but between Epic and PrimeSuite, Epic is favored for small-business needs based on reviewer sentiment and ratings. - **Epic:** Largest segment is Enterprise, but recent reviews from small-business users highlight satisfaction with features and support. - **PrimeSuite:** Largest segment is Mid-Market, with recent reviews from small-business users citing workflow hindrances and support challenges. ### Which EHR platform has better integrations? Epic is favored over PrimeSuite for integrations, with reviewers citing more robust integration capabilities. - **Epic:** Reviewers mention integration with Reputation and other platforms in recent reviews, highlighting automation and improved workflow. - **PrimeSuite:** Reviewers note challenges with integrating collections technology and clearinghouses, with frequent issues and limited support. ### How do Epic and PrimeSuite compare on customer support? Epic outperforms PrimeSuite on Quality of Support by a margin of 1.8 points, indicating a substantial difference in reviewer satisfaction. - **Epic:** Reviewers consistently praise Epic's support and onboarding, with a Quality of Support score of 8.2. - **PrimeSuite:** Reviewers report frequent dissatisfaction with support, citing slow response times and unresolved issues, reflected in a 6.4 score. ### Which is easier to implement, Epic or PrimeSuite? Epic is easier to implement than PrimeSuite, with a 2-point higher Ease of Setup score. - **Epic:** Reviewers describe setup as straightforward, with scores of 7.2 and positive onboarding experiences. - **PrimeSuite:** Reviewers report setup challenges, outdated processes, and a lower Ease of Setup score of 5.2. ## Epic vs Greenway Health EHR, create\_new\_product When assessing the two solutions, reviewers found Epic easier to use, set up, and administer. Reviewers also preferred doing business with Epic overall. - Reviewers felt that Epic meets the needs of their business better than Greenway Health EHR, create\_new\_product. - When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Epic over Greenway Health EHR, create\_new\_product.