Gravity Forms Reviews & Product Details

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes. Plus, Gravity Forms integrates with your favorite 3rd party services like HubSpot, Mailchimp, Zapier, PayPal, Stripe, and many more. Gravity Forms is the most trusted WordPress form builder with world-class customer support when you need it. Intuitive enough for a beginner to use, with advanced features that let a developer’s imagination run wild. With Gravity Forms, the possibilities are endless.

Seller

Rocketgenius

Discussions

Gravity Forms Community

Overview by

Mark Quaranta

Pricing

Pricing provided by Gravity Forms.

Basic License

$59

Per Year

Pro License

$159

Per Year

View More Pricing Information

Top-Rated Alternatives

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Gravity Forms Integrations

(5)

Integration information sourced from real user reviews.

Gravity Forms Media

Gravity Forms Demo - Build with the Drag-and-Drop Editor

Select your fields, configure your options, and easily embed forms on your WordPress site using the drag and drop editor. No coding required.

Gravity Forms Demo - Customize with Conditional Logic

With core features like Conditional Logic, Calculations, File Uploads and more, plus our ecosystem of community add-ons, possibilities really are endless.

Gravity Forms Demo - Connect to your Favorite Apps and Services

Seamlessly connect your forms with Square, MailChimp, HubSpot, Zapier, and so much more. Accept payment, build your email list, trigger automations.

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Paul J.

Small-Business (50 or fewer emp.)

4/1/2023

"Gravity Forms + PayPal = losing 15% sales because payments fail"

0/5

What do you like best about Gravity Forms?

The forms are nice to use. Download into spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

We have had an online business for 8 years. We were recommended to use Gravity forms to improve checkout experience and connect to our account at PayPal. Reasonably straight ahead. All seemed to go smoothly. However, immediately after activating and for over 5 months now, we have suffered from 10-15% failed payments and PayPal and Gravity forms have no answer as to why. Debug reports, total account access provided to both Gravity Forms and PayPal - and that remains open today. Nothing. No one knows anything. PayPal has been shocking to deal with. Gravity blames PayPal. PayPal can't see any issue on their end. No customer service. No one can help. No one has the "tools" to fix the problem. We get template replies, case closed emails from do not reply addresses. The 'service' from both PayPal, and Gravity forms, is criminal. Evidently, neither of these organisations seem to understand that if we are having these issues with Gravity Forms and PayPal interactions, then it MUST be happening to others out there. Are we all being blocked? while they both take our money? Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/13/2024

"Fantastic Technical Support"

5/5

What do you like best about Gravity Forms?

Their technical support team is the best I've encountered in the 10 years I have been building with Wordpress. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

I don't know of any problems with the plugin. Review collected by and hosted on G2.com.

Jon B.

Owner

Internet

Small-Business (50 or fewer emp.)

4/4/2023

"For over 10 years my go to form solution"

5/5

What do you like best about Gravity Forms?

It's reliable, and has an extensive library of add-ons for nearly every service you can imagine. It also is well documented for custom extensions. This is why there are so many add-ons for obscure 3rd party integrations you've never heard of until you actually need them. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

My biggest complaint for years was a slightly outdated and "not as intuitive UI as I'd like", but they updated it a few years ago and I really don't have any complaints anymore. Review collected by and hosted on G2.com.

Chad B.

Founder

Small-Business (50 or fewer emp.)

3/19/2023

"It’s the undisputed champ among WordPress form builders"

5/5

What do you like best about Gravity Forms?

It allows us to build forms that are about as simple or complex as we need. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

I would love for the date picker to be full width by default and I would if there was a way to style the plugin to match Divi styles without the need for CSS or third-party plugins. Review collected by and hosted on G2.com.

What problems is Gravity Forms solving and how is that benefiting you?

It: (1) allows us to build simple and complex forms, (2) automatically configures goals in Google Analytics (requires GA add-on), (3) records all submissions so that no submissions are ever lost, (4) integrates with Akismet and includes the anti-spam honeypot, and (5) integrates with SendGrid for email deliverability. Review collected by and hosted on G2.com.

Kenneth F.

Owner

Small-Business (50 or fewer emp.)

4/21/2020

"Great form builder that does what it is supposed to do."

5/5

What do you like best about Gravity Forms?

I like that it allows you to create very simple sign up forms for lead gen. It is not facy, but it is a simple process and makes things easy for me. I like how simple it is to use, and I think that's the most important part of this tool. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

There are not too many features, such as A/B testing or designing it the way you want it to look like. I wish they would be more features that I could take it vantage of. There are other competitors out there that have way more features than this one. Review collected by and hosted on G2.com.

Recommendations to others considering Gravity Forms:

This is not a fancy form builder, it is pretty bare bones, but does the job if you want a simple form builder. Review collected by and hosted on G2.com.

What problems is Gravity Forms solving and how is that benefiting you?

Lead gen. It works well and I haven't come across any issues with it. I like how I can view a whole list of every single person who submitted my form on my website. Review collected by and hosted on G2.com.

Stefan G.

Operations Director

Small-Business (50 or fewer emp.)

1/12/2023

"Gravity Forms is our go to form builder for WordPress."

5/5

What do you like best about Gravity Forms?

Gravity Forms is a great form builder plugin for WordPress. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

In the past, form styling was a bit tricky, but not anymore. Review collected by and hosted on G2.com.

Verified User in Information Services

Small-Business (50 or fewer emp.)

4/18/2023

"Very versatile and functional form system"

4.5/5

What do you like best about Gravity Forms?

Gravity forms integrates well with other platforms, making data transfer possible across all your silos. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

Gravity forms is highly adaptable, but with that comes a degree of knowledge required to get the form exactly how you want it. That requires some patience and learning. Review collected by and hosted on G2.com.

Shawn J.

Chief Technology Officer

Small-Business (50 or fewer emp.)

4/23/2020

"Awesome plug-in! Very versatile."

5/5

What do you like best about Gravity Forms?

What I like best is the ease of use. I am a coder and the fact I can use something like Gravity Forms that's already developed with drag and drop simplicity is pretty amazing! Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

I am a complex Gravity Forms user. I wish there was an easy to to handle payment plans AND full payments in one form. That's a minor inconvenience and very specific to my usage, so maybe it's not really a general dislike, just in my use case. Review collected by and hosted on G2.com.

Recommendations to others considering Gravity Forms:

If you are considering using Gravity Forms give it a try. I was apprehensive at first but after using it for the first two days I became a true believer. It's pretty amazing what you can do with the simplicity of Gravity Forms. Review collected by and hosted on G2.com.

What problems is Gravity Forms solving and how is that benefiting you?

We use a LMS/CMS with a built in shopping cart. The shopping cart is dated and clunky and we were getting user complaints. I decided to build out a shopping cart using Gravity Forms. This was only after exhausting my search from something. Gravity Forms fit the bill. I process $1.8 million dollars through Gravity Forms as my checkout system annually. It's pretty amazing to do that with something that I was able to put together in a weekend. Review collected by and hosted on G2.com.

Ryan S.

VP of Marketing

Small-Business (50 or fewer emp.)

11/3/2022

"Versatile Form Powerhouse"

5/5

What do you like best about Gravity Forms?

The ability to customize and tailor to my needs. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

Some of the customizing options that should be native to the platform have to be purchased separately. Review collected by and hosted on G2.com.

Jason L.

Founder

Small-Business (50 or fewer emp.)

4/20/2020

"I love using Gravity Forms for my WordPress sites"

5/5

What do you like best about Gravity Forms?

I like how user-friendly Gravity Forms are. There are other form plugins but to be honest they are annoying to set up. With Gravity Forms, I find it an easy and quick process to set up many forms. I also like the various features that you can add to your forms. The PayPal option for example has been very useful when setting up forms that require a payment. Review collected by and hosted on G2.com.

What do you dislike about Gravity Forms?

The only thing I do not like is that I have not found a way to make forms two columns. Sometimes the forms are long and do not match the general look of the website I am designing. Being able to customize the look of the forms would be awesome. Review collected by and hosted on G2.com.

Recommendations to others considering Gravity Forms:

Make sure you look at all the plugins available. There might be many things you do not realize that Gravity Forms can do for you. Review collected by and hosted on G2.com.

What problems is Gravity Forms solving and how is that benefiting you?

The major problem that using Gravity Forms has solved is being able to have different kinds of forms on one site. Some of my clients need forms for different uses. They may want a general contact form but also a form set up for appointments. Being able to create different forms in an easy way makes my job designing their site easier. Review collected by and hosted on G2.com.