Introducing G2.ai, the future of software buying.Try now
Compare Gravity Forms and Jotform 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Assembly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Leaptree Optimize
Visit Website
At a Glance
Market Segments
Small-Business (82.9% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$59 Per Year
Free
Gravity Forms
Star Rating
(238)4.7 out of 5
Market Segments
Small-Business (82.9% of reviews)
Pros & Cons
Entry-Level Pricing
$59 Per Year
Browse all 3 pricing plansJotform
Star Rating
(4,462)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform's Survey Builder is highly intuitive, with a rating of 9.3, making it easy for users to create complex surveys without technical skills. In contrast, Gravity Forms, while still effective, has a slightly lower rating of 9.0 for its Survey Builder, indicating a steeper learning curve for some users.
- Reviewers mention that Jotform excels in Mobile Forms with a score of 8.9, allowing users to easily collect data on-the-go. Gravity Forms, however, has a higher rating of 9.2 for its mobile capabilities, suggesting it may offer a more seamless mobile experience.
- G2 users highlight Jotform's Conditional Logic feature, which received a score of 8.8, as a strong point for creating dynamic forms. Conversely, Gravity Forms shines in this area with a score of 9.0, indicating more robust options for users looking to implement complex logic in their forms.
- Users on G2 report that Jotform's Payment Processing capabilities are rated at 8.0, which is adequate for basic needs. However, Gravity Forms outperforms with a score of 8.6, suggesting it offers more comprehensive payment integration options that may benefit businesses with more complex payment requirements.
- Reviewers mention that Jotform's Customization options, particularly in Custom Fields, are rated at 9.0, allowing for a good level of personalization. Gravity Forms, with a score of 9.1, provides slightly better customization features, which can be crucial for businesses needing tailored solutions.
- Users say that Jotform's Quality of Support is rated at 8.8, which is satisfactory, but Gravity Forms matches this score, indicating both platforms provide reliable support. However, Gravity Forms has a higher score of 9.4 for being a good partner in business, suggesting a more favorable user experience overall.
Pricing
Entry-Level Pricing
Gravity Forms
Basic License
$59
Per Year
Great for bloggers or small ventures who need a single site installation with simple email capture and marketing.
- 1 Site
- Unlimited Forms
- Unlimited Entries
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Gravity Forms
No trial information availableJotform
Free Trial is available
Ratings
Meets Requirements
9.1
173
9.1
3,598
Ease of Use
9.0
175
9.2
3,671
Ease of Setup
9.0
126
9.1
2,795
Ease of Admin
8.9
123
9.1
2,421
Quality of Support
8.8
139
8.8
2,842
Has the product been a good partner in doing business?
9.4
101
9.2
2,313
Product Direction (% positive)
8.0
162
9.3
3,586
Features by Category
Registration
Not enough data
9.0
746
Not enough data
9.1
762
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Agentic AI - Lead Capture
Not enough data
7.7
48
Not enough data
7.5
46
Data Capture
Not enough data
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Analytics
Not enough data
8.7
55
Not enough data
8.4
55
Customization
Not enough data
9.1
59
Not enough data
8.9
56
Not enough data
8.8
55
Not enough data
8.7
55
Survey Management
Not enough data
9.3
1160
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Survey Customization
Not enough data
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Survey Insights
Not enough data
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Agentic AI - Survey
Not enough data
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Notifications
Not enough data
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Settings
Not enough data
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Personalization
Not enough data
8.9
41
Not enough data
8.8
36
Integrations
Not enough data
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Generative AI
Not enough data
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Agentic AI - Online Appointment Scheduling
Not enough data
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Customization
9.2
18
8.9
2090
9.1
18
8.8
2000
8.3
17
9.0
2007
8.2
18
8.7
2135
Additional Functionality
8.9
18
8.8
1929
5.5
10
7.7
1676
9.1
17
8.9
2013
8.6
16
8.0
1676
9.3
18
8.9
1990
Performance reviews
Not enough data
9.2
226
Not enough data
8.8
206
Feedback
Not enough data
9.0
211
Not enough data
8.7
197
Data
Not enough data
8.9
209
Not enough data
8.6
197
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Platform
Not enough data
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Categories
Categories
Shared Categories
Gravity Forms and Jotform are categorized as Online Form Builder
Unique Categories
Gravity Forms has no unique categories
Reviews
Reviewers' Company Size
Gravity Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
26.8%
Information Technology and Services
7.3%
Non-Profit Organization Management
6.8%
Design
6.3%
Internet
5.9%
Other
46.8%
Non-Profit Organization Management
9.6%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Alternatives
Discussions
How can I prevent bots from filling out my forms?
2 Comments
GD
We find this a consistent problem with our customer websites also. Typically we use a Google Capture that you can setup in Gravity Forms that in our...Read more
Will you consider adding templates?
1 Comment
GD
I can't answer on behalf of Gravity however you are able to add classes directly into each field which will control some key elements such as layouts etc....Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
